location_onSouth AfricaOpen

Family Matters Fertility Centre

medical_servicesIUI (Insemination),Egg Donation,Genetics,Egg Freezing (Social Freezing),ICSI,Surrogacy,IVF,IVF with Donor Eggs
calendar_monthBook Consultationcall+27 12 881 3659
4.4
starstarstarstarstar
110 reviews
See all reviews

About Family Matters Fertility Centre

Located in South Africa, Family Matters Fertility Centre offers specialized reproductive medicine and fertility care.

check_circleWhy choose Family Matters Fertility Centre?

  • check_circle
    1. Compassionate Care
    The clinic provides attentive, empathetic support throughout pregnancy and fertility journeys. Dr. Q reassures anxious patients with calm explanations, and Dr. Moegi takes time to answer every question thoroughly. Patients describe feeling safe and valued during each visit.
  • check_circle
    2. Expert Medical Team
    Dr. Q Diale, Dr. Moegi, Dr. Katia, and Dr. Langa are recognized for extensive knowledge and precise clinical skills. The team handles complex cases such as high‑risk pregnancies, myomectomies, and IVF cycles with high success rates. Their professionalism is consistently noted across many experiences.
  • check_circle
    3. Warm Welcoming Atmosphere
    Reception staff greet patients with smiles, friendly conversation, and a soothing environment that includes worship music. The clinic’s décor and personal touches make patients feel at home, reducing stress during appointments and procedures.

warningWhat to watch out for at Family Matters Fertility Centre?

  • warning
    1. Appointment Delays
    Patients frequently encounter hour‑long waits despite having booked specific time slots. Scheduling changes without prior notice have been reported, leading to frustration and perceived unprofessionalism.
  • warning
    2. Phone Unresponsiveness
    Calls to the clinic often go unanswered, and callers are redirected to office hours repeatedly. This lack of timely communication hampers appointment coordination and information gathering.
  • warning
    3. Pricing Inconsistencies
    Fee quotes given at reception sometimes differ from those listed on the website or Instagram page. Patients have experienced varying charges for identical services, creating uncertainty about total treatment costs.
4.4
starstarstarstarstar
110 reviews
Based on real patient reviews

Family Matters Fertility Centre — Patient Reviews

S
S*** Z.
2 months ago
starstarstarstarstar

The initial consultation was great but there has not been support through WhatsApp and emails. I was prescribed medication and I have had side effects and needed feedback if it's safe to continue or…

T
T*** M.
8 months ago
starstarstarstarstar

I remember going to this clinic last year while having a miscarriage. I got the worst experience ever - the doctor was extremely cold and blunt, possibly he was having a bad day, unfortunately I was…

Clinic response

20 March 2026

Thank you for the feedback. Sorry to hear about this experience . We can’t find your details on our database. Please send an email to : [email protected] and the team will contact you urgently.

T
T*** E.
8 months ago
starstarstarstarstar

I'm a mother because Of Dr Moagi and his team, i went to different gynae but didnt get help but started consultation with Dr Moagi as my gynae and as im speaking I'm a mother of a baby boy, their…

Clinic response

18 February 2026

Thank you for the feedback Tebogo . We are pleased to hear your feedback.

L
L*** M.
8 months ago
starstarstarstarstar

I went in for a consultation and thought the receptionist and rest of the staff were amazing and kind. However the doctor just looked uninterested and irritated. I had been struggling with intense…

Clinic response

18 February 2026

Sorry to hear about this. The team will be in touch with you.

R
R*** R.
8 months ago
starstarstarstarstar

What an amazing team, today i have my miracle baby all bcz of Dr Moagi. Their IVF process its even very reasonable dan most fertility clinics.

Clinic response

18 February 2026

Hi Rethabile. Thank you so much for the stars 🤭. Glad you are happy with the services . Cheers.

T
T*** K.
9 months ago
starstarstarstarstar

I had a beautiful and safe delivery, and my overall maternity care was excellent. My delivery was handled with great professionalism and care by Dr Mojela, and the maternity care I received…

L
L*** W.
1 year ago
starstarstarstarstar

I had an appointment with Dr Moegi yesterday 28/08/25 and all i can say is that i know i am in good hands. the doctor took time to answer all my questions and was attentive and informative. He is…

Clinic response

18 February 2026

🙏🏻 Thank you Leslee! You are awesome 🤩

L
L*** M.
1 year ago
starstarstarstarstar

Since I came for Pap smears in Feb till today haven’t received any results I miss Dr Q

G
G*** L.
1 year ago
starstarstarstarstar

I had a very good ivf experience at family Matters ..I was taken through the journey step by step ..from sister Angie explaining how to take my medication to the doctors performing the procedure..I…

Clinic response

16 October 2025

Wow, thank you so much Gerda! We glad we were able to walk the journey with you as you expected.

M
M*** M.
1 year ago
starstarstarstarstar

Had thee best experience From my preparation for the laparoscopic surgery to the recovery …

Only an excerpt is available here.

Clinic response

16 October 2025

Hi Mpho! Thank you for your feedback. We are glad we met your expectations and we are always available to assist you.

Family Matters Fertility Centre — FAQ

smart_toyAI-generated
Family Matters Fertility Centre is led by Dr. Mahloromela Emmanuel Moagi, a reproductive medicine specialist with a Master's in Obstetrics and Gynaecology and a Certificate in Reproductive Medicine. Dr. Moagi oversees IVF, IUI, ICSI, egg and sperm freezing, and surrogacy programs, and he practices at Netcare Unitas Hospital and Lenmed Zamokuhle Private Hospital. The laboratory team includes Mr. Barth Tambwe, a senior embryologist who holds a Master’s degree in Assisted Reproduction and has been managing IVF labs since 2009. Sr. Angie serves as the fertility coordinator, linking patients with doctors and the embryology team, while Ms. Motlanalo handles front‑desk operations. Together, this multidisciplinary team combines clinical expertise, advanced embryology, and personalized patient support to deliver comprehensive assisted reproduction services.

Contact & Location

call
Phone
+27 12 881 3659
location_on
Address
221 Clifton Avenue Centurion Eye Hospital Next to Unitas Hospital Office 205 Second Floor, Lyttelton Rd, Die Hoewes, Centurion, 0140, South Africa
language
Website
family-matters.co.za
Open location in Google Maps

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