About CRGH Portland

The Centre for Reproductive and Genetic Health (CRGH) is a leading fertility clinic located in London, UK, specializing in bespoke IVF and advanced reproductive genetics care for heterosexual couples, same‑sex partners and single patients; its core focus is delivering personalized IVF, ICSI, IMSI, PGS/PGD, egg donation, egg freezing and embryo transfer treatments using cutting‑edge technology and a 30‑year legacy of clinical excellence. CRGH offers a full suite of services including IVF/IMSI/ICSI/PIMSI cycles, pre‑implantation genetic screening (53.0% live‑birth rate per embryo in 2021) and egg‑recipient programmes, supported by an exclusive rapid‑match egg‑donor partnership and comprehensive patient‑support pathways such as free fortnightly open evenings, virtual and in‑person events, dedicated counselling and a multilingual support team. The clinic’s multidisciplinary team of renowned consultants (e.g., Dr Saab, Dr Al‑Chami, Dr Seshadri, Dr Theodorou) together with expert embryologists, nurses and administrative staff provide compassionate, evidence‑based guidance, transparent cost structures and round‑the‑clock responsiveness, ensuring each patient receives a tailored treatment plan that maximizes success while fostering a caring, inclusive environment.

check_circleWhy choose CRGH Portland?

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    1. Expert Medical Team
    Dr. Efstathios Theodorou, Dr. Montse Duran, Dr. Daniella Cardenas, Dr. Ozturk and other consultants provide precise, evidence‑based treatment plans and clear explanations at each stage. Their expertise is credited with numerous successful pregnancies, including complex cases such as low ovarian reserve and multiple embryo transfers. Patients describe the doctors as knowledgeable, patient, and genuinely invested in outcomes.
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    2. Warm, Personalized Support
    Receptionist Jackie, PA Megan, nurses like Shelley McGeeney, and embryologists such as Suzane consistently deliver compassionate, individualized care. The clinic offers free counselling, a 24/7 nurse helpline, and attentive follow‑up, making patients feel heard and supported throughout emotionally demanding cycles.
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    3. Clear Clinical Communication
    Appointment scheduling, scan coordination, and step‑by‑step explanations are praised for being well‑organised and stress‑free. Many patients highlight the online portal as a useful tool for tracking messages, instructions, and test results, and appreciate the thorough briefings provided before procedures.
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    4. High Success Outcomes
    Multiple testimonials cite live births from IVF, IUI, and egg donation cycles, often after previous failures at other clinics. The clinic’s careful monitoring, timely adjustments, and skilled embryology team are credited with achieving healthy babies on first or early transfer attempts.

warningWhat to watch out for at CRGH Portland?

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    1. Administrative & Billing Confusion
    Patients report unexpected invoices exceeding £1,700, aggressive debt‑collector calls, and frequent errors in contracts and charges. Lack of transparent pricing before tests leads to financial strain and frustration during an already stressful process.
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    2. Communication Gaps
    Emails and portal messages are often unanswered for days, phone lines experience long hold times, and new IT systems have caused missed or delayed messages. These delays hinder timely scheduling of scans, prescriptions, and follow‑up care.
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    3. Inconsistent Staff Interactions
    Instances of rude behaviour from staff members, such as Zahava Edelstein, and reports of poor after‑care for overseas patients highlight variability in service quality. Some patients felt abandoned after procedures, receiving minimal guidance for post‑operative pain.
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    4. Cost & Accessibility Concerns
    The clinic is described as one of the more expensive options, with high treatment fees adding to emotional pressure. While clinical care is praised, the financial burden and occasional lack of clear cost information are noted as significant drawbacks.

Fertility Treatment Prices at CRGH Portland

Prices shown are starting prices. Final cost depends on individual treatment plan.

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Consultation
from £250

Initial Consultation

Most popular
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IVF (Own Eggs)
from £3,995

IVF Cycle with own eggs. Includes: unlimited monitoring scans, nurse appointments, theatre, sedation, egg collection, embryology, and fresh transfer. Excludes: pre-treatment investigations, blood tests, medication, pregnancy tests, freezing and additional lab procedures. Estimated average total cost: £9,635 - £10,835

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IVF (Donor Eggs)
from £11,995

IVF Cycle Using Fresh Donor Eggs. Includes: unlimited monitoring scans, nurse appointments, theatre, sedation and embryology. Excludes: pre-treatment investigations, blood tests, medication, freezing, frozen transfer, pregnancy tests and additional lab procedures. Estimated average total cost: approximately £13,245

Egg Freezing
from £4,250
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Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: crgh.co.uk

4.3
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620 reviews
Based on real patient reviews

CRGH Portland — Patient Reviews

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H*** H.
6 days ago
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Great experience. Everyone was very kind and supportive. It was also very efficient - I was in and out in no time!

A
A*** H.
1 weeks ago
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I haven’t even started treatment yet, and I’m already seriously rethinking my choice. The clinic may have good medical reviews, but the communication and admin process have been extremely frustrating.…

V
v p.
1 weeks ago
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I feel so grateful for the care by Surat and the rest of the team at the Theatre team. Especially thank you to Surat which was quite careful doing the vial. Thanks for looking after me so well!! You m…

A
A*** K.
1 weeks ago
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Honestly, I couldn’t have asked for a better team. Everyone at CRGH Theatre was so kind and professional, and everything felt very calm and well organised. They explained things clearly and made me fe…

D
D*** P.
1 weeks ago
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I was so looked after by the team. Informative, kind and thoughtful. A wonderful group of experts. I felt it very capable hands. Thank you.

T
T S.
1 weeks ago
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I had my egg collection and the team were so friendly, kind and supportive. I felt so safe and cared for. Thank you to all the team in supporting me at my most vulnerable.

J
J*** S.
1 weeks ago
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Dr. Niki and all the team at CRGH are first class. I can’t thank you all enough!

M
M*** L.
1 weeks ago
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Caring staff and very attentive throughout. Friendly, professional service that made me feel well looked after. Highly recommend.

C
C*** S.
1 weeks ago
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The nurses and doctors were so lovely and caring, I really couldn’t have asked for anymore ❤️

K
k*** t.
2 weeks ago
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Lovely nurses and doctors team. Good explanation, kindness and good services. I feel like to visit my family relatives home. Thank you for you all. ❤️❤️❤️

CRGH Portland — FAQ

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CRGH Fertility Clinic explicitly supports same‑sex couples, offering inclusive fertility services such as donor‑egg IVF for female couples, donor‑sperm IVF for male couples, and coordinated care for surrogacy arrangements. The clinic’s “Same‑sex couple” entry point ensures that LGBTQ+ patients receive personalized treatment plans, access to genetic screening, and a welcoming team experienced in navigating the specific legal and medical considerations of same‑sex family building.

Contact & Location