2.8
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82 reviews
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About Arkansas Fertility & Gynecology Associates

Arkansas Fertility & Gynecology is a fertility and gynecology clinic located in Little Rock, Arkansas, specializing in comprehensive infertility evaluation, assisted reproductive technologies such as IVF and ICSI, and full-spectrum women’s health care; the practice offers state‑of‑the‑art fertility solutions, personalized treatment plans that respect each couple’s financial, moral and religious considerations, and general gynecologic services including annual exams, pap smears, contraceptive counseling and preventative health. Unique features include a private‑practice setting with a compassionate, board‑certified team led by Dr. Dean Moutos, a reproductive endocrinology specialist, Dr. Francisco Batres, an OB‑GYN with advanced operative laparoscopy and hysteroscopy credentials, and Sarah Humphries, APN, who brings over 20 years of ART experience, as well as extensive patient education resources such as a personalized library of stories, injection‑training videos, a secure patient portal, and a “Little Miracles” gallery that celebrates successful births. While specific IVF success rates are not disclosed, the clinic highlights consistently positive patient testimonials and a high satisfaction rate, and it supports patients with dedicated after‑hours emergency contact, COVID‑19 safety guidelines, vaccination recommendations, and a team focused on empathetic, evidence‑based care throughout the family‑building journey.

check_circleWhy choose Arkansas Fertility & Gynecology Associates?

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    1. Experienced Doctors
    Patients often commend Dr. Moutos and Dr. Batres for their extensive knowledge in fertility treatments. Many reports highlight the doctors' empathetic approach, where they take time to explain procedures and address concerns, contributing to a sense of comfort during stressful times.
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    2. Quick Response via Patient Portal
    The clinic offers a convenient online patient portal that allows for efficient communication. Many users noted that staff members quickly respond to inquiries, making it easier for patients to get the information they need regarding their treatment plans.
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    3. High Success Rates
    Several reviews mention successful pregnancies after treatments from this clinic, notably following IVF procedures. These success stories resonate strongly among patients, enhancing the clinic's reputation among those seeking fertility assistance.
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    4. Compassionate Support Staff
    When described positively, the support staff, especially Medical Assistants like Shannon, are acknowledged for their kindness and readiness to help patients feel more at ease during clinic visits, creating a welcoming atmosphere in a typically stressful setting.
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    5. Variety of Treatment Options
    The clinic is one of the few in Arkansas offering a comprehensive range of fertility services, including IVF and IUI. This variety enables patients to have personalized treatment plans that align with their individual needs and fertility issues.

warningWhat to watch out for at Arkansas Fertility & Gynecology Associates?

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    1. Long Wait Times
    Many patients report extended waiting periods, often spending over an hour waiting to see doctors for brief appointments. This consistent issue can lead to frustration and added stress for individuals already experiencing the emotional upheaval of fertility challenges.
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    2. Inconsistent Staff Performance
    Patients have pointed out disparities in staff engagement and efficiency. While some staff members are praised for their dedication, others have been noted for being disengaged or unprofessional, leading to concerns about the overall quality of patient care.
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    3. Communication Challenges
    Several reviews indicate a recurring issue with communication from the clinic. This includes delayed responses and difficulty in reaching staff by phone, often requiring patients to leave messages with little expectation of a follow-up.
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    4. Administrative Inefficiencies
    Frustrations arise around scheduling mishaps and lack of follow-up on test results or procedures. Many patients have reported instances where they were left in the dark regarding their treatment status, leading to feelings of neglect.
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    5. Non-Accommodating Policies for Family Members
    Some patients expressed dissatisfaction with policies that prohibit unvaccinated spouses from accompanying them to appointments. This has caused additional distress for patients who seek support during critical medical consultations.
2.8
starstarstarstarstar
82 reviews
Based on real patient reviews

Arkansas Fertility & Gynecology Associates — Patient Reviews

R
R*** M.
2 months ago
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There’s so many bad reviews and I just can’t wrap my head around it. We had Dr moutes and his residents for our treatment. I have low AMH and wasn’t ovulating on my own. He preformed my hysteroscopy a…

B
B*** S.
2 months ago
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Not inclusive at all, quite the opposite. Also, my fertility insurance won't even cover at this clinic because their success rates are so low.

S
S*** S.
1 years ago
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They have the rudest staff. It's worth the drive to go anywhere else but here.

M
M*** S.
7 months ago
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Very thankful for Dr. Moutos and the chance he took on me! I had doctors in Memphis tell me that due to my extremely low AMH, I would never be able to conceive my own children. I was told my only chan…

H
H*** T.
6 months ago
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C
C*** P.
2 years ago
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There is a Black nurse in the back that is completely rude and is so UNPROFESSIONAL!!!!! 2 different times this week she has been in our room with Dr. Batres. She won't help Dr. Batres, she rolls her …

V
V***
1 years ago
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After reading reviews I dreaded going here but what options do I have here?? NONE. I wanted to do IUI because I believed everything I read that I had almost no chance without help at 42. My day 3 leve…

M
M*** P.
6 years ago
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Good Dr

K
K*** W.
3 months ago
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I am a mother of 3 who had a tubal litigation done. I am remarried and we want children of our own. No problem, right? Although I'm already an established, experienced parent and breast feeder despite…

M
M*** M.
10 years ago
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Medical staff is awesome. They are very knowledgeable and treated me with respect and courtesy. Front desk staff leaves a bit to be desired but hey, we all know how it is dealing with the public all …

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