location_onChileOpen

Women's Clinic Reproductive Medicine

medical_servicesIVF
3.1
starstarstarstarstar
67 reviews
See all reviews

About Women's Clinic Reproductive Medicine

check_circleWhy choose Women's Clinic Reproductive Medicine?

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    1. Empathetic Medical Leaders
    Dr. José Antonio Moreno and Dr. Carlos Sferrazza provide clear explanations, compassionate care, and thorough follow‑up. Their expertise contributed to successful IVF cycles, including a third‑cycle pregnancy that resulted in a healthy baby.
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    2. Supportive Multidisciplinary Staff
    Receptionists, midwives, psychologists, and cleaning personnel are described as caring and professional. Patients feel known by name and receive emotional support throughout lengthy fertility journeys.
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    3. Advanced IVF Successes
    The clinic offers multiple IVF cycles with modern technology, achieving high embryo viability and successful pregnancies after persistent treatment, as reported by several families.
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    4. Comprehensive Women’s Care
    Specialized services for pregnancy monitoring, hormonal management, and fertility assessments are available, with many patients noting thorough medical attention.
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    5. Positive Patient Outcomes
    Numerous testimonials celebrate the birth of children after treatment at the clinic, reinforcing confidence in its clinical capabilities.

warningWhat to watch out for at Women's Clinic Reproductive Medicine?

  • warning
    1. Slow Communication
    Calls and WhatsApp messages often go unanswered for 10 to 40 minutes, and some inquiries are dropped entirely, leaving patients without timely information.
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    2. Scheduling Disarray
    Appointments are frequently overbooked, with patients waiting hours beyond their scheduled time and receiving last‑minute cancellations.
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    3. Accessibility Issues
    A non‑functional elevator and limited parking hinder patients with reduced mobility, causing missed examinations and frustration.
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    4. Weight Discrimination & Invasive Exams
    Patients report being denied IVF treatment based on BMI despite no chronic disease, and describe overly invasive physical examinations that felt uncomfortable.
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    5. Rude Staff Interactions
    Receptionist Paula Mardones and some physicians (e.g., Dr. Enrique Lara, Dr. Hugo Leiva) are cited for unprofessional behavior, abrupt consultations, and lack of empathy.
3.1
starstarstarstarstar
67 reviews
Based on real patient reviews

Women's Clinic Reproductive Medicine — Patient Reviews

R
R*** M.
1 months ago
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The service was terrible, nobody helps you, the receptionists at the front desk are useless, they just chat amongst themselves about what they did over the weekend and offer no assistance. We couldn't…

E
E*** D.
3 months ago
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DISGUSTING SERVICE. My wife and I went for an IUI and we waited for about an hour without any response. After complaining that we weren't being attended to and that they were already more than an hou…

C
C***
3 months ago
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Their customer service is terrible. I'm pregnant and told them I accidentally took the wrong pill. I also mentioned that I'm a patient at the clinic and that the doctor I see is the same doctor. They …

L
l*** m.
5 months ago
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Pésima experiencia con la dra Daniela Castro, ejerce violencia obstetricia, indolente y 0 empática al realizar un procedimiento que es invasivo y doloroso. No se atiendan con ella.

V
V*** P.
6 months ago
starstarstarstarstar

Donde esté el Dr Yanko Moralea voy. Es un excwlente medico y persona.

B
B*** M.
9 months ago
starstarstarstarstar

Gynecological violence is practiced here. Dr. Daniela Castro is an indolent woman who mocks the fear and pain of undergoing a mildly invasive procedure, which, because she's already had it done, she k…

F
F*** H.
11 months ago
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Excellent service. We were treated by Dr. Pablo Hernández and got everything we hoped for. Highly recommend.

N
N*** A.
1 years ago
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Bad service, they sell tests that they cannot perform, when attention is drawn to the situation, they cause problems to refund the money. I do not understand the poor judgment of the secretaries of th…

F
F***
1 years ago
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Made to wait for an hour, doctor abandoned patient, poor communication.

They made me wait for an hour, only to tell me the doctor couldn't see me due to a supposed emergency (a meeting). Dr. Pablo Hernandez saw me when I arrived on time, and even then, he chose to leave i…

C
C*** F.
1 years ago
starstarstarstarstar

IVF clinic has poor communication and organization, making patients wait excessively. The staff are inconsistent with responding, taking up to 40 minutes to answer. Overall, a negative experience.

They never answer on time! They always take a long time to answer, up to about 40 minutes from the time it is. They have very bad organization. They schedule people 15 minutes before the appointment t…

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