location_onMissouri, United StatesOpenstarTop Rated

Washington University Fertility and Reproductive Medicine Center

4.5
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133 reviews
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About Washington University Fertility and Reproductive Medicine Center

Washington University Fertility Clinic is a Center of Excellence clinic located in St. Louis, Missouri, specializing in comprehensive fertility treatment and reproductive health care. With over 30 years of experience and the longest‑standing 30‑year SART membership in the region, the clinic delivers consistently high pregnancy success rates that exceed national averages, supported by the extensive resources of Washington University School of Medicine. Board‑certified physicians, recognized for pioneering the first IVF program in Missouri, offer a full spectrum of services including In Vitro Fertilization (IVF), Intracytoplasmic Sperm Injection (ICSI), Preimplantation Genetic Testing (PGD/PGS), fertility surgery, recurrent pregnancy loss management, non‑IVF therapies, fertility preservation (including for cancer patients), LGBT family building, and gestational carrier/surrogacy programs. The clinic’s professional, compassionate approach emphasizes honest information, personalized care plans, and a supportive environment, while its designation as a 2022 Healthcare Equality Leader highlights its commitment to LGBTQIA+ patients. Comprehensive patient support services, such as new‑patient counseling, multilingual resources, and streamlined appointment scheduling, ensure a convenient, private, and patient‑focused experience throughout the fertility journey.

check_circleWhy choose Washington University Fertility and Reproductive Medicine Center?

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    1. Expert Medical Team
    Dr. Kenan Omurtag and Dr. Dan Lebovic combine deep fertility expertise with clear, honest explanations. They adjust protocols after each attempt, diagnose complex conditions such as Asherman's syndrome, and collaborate weekly to review cases, which enhances treatment outcomes.
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    2. Personalized Communication
    Nurses Kim, Kathy, Jessie, Erin, and Kate maintain rapid, empathetic responses via phone, MyChat, and in‑person visits. Patients report feeling constantly informed, with detailed hand‑drawn illustrations and individualized timelines that reduce anxiety.
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    3. Inclusive & Supportive Environment
    The clinic is praised for LGBTQ‑friendly care, respectful staff attitudes, and a warm office atmosphere. Patients consistently mention feeling welcomed, respected, and comfortable throughout emotionally demanding cycles.
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    4. Strong Success Outcomes
    Multiple families cite successful IVF, IUI, and frozen embryo transfers, including twins, donor‑egg pregnancies, and high embryo fertilization rates. The embryology lab’s ability to freeze and grade numerous embryos contributes to these results.
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    5. Convenient Scheduling
    Early‑morning appointments and flexible scheduling accommodate working patients, reducing time off work and travel burdens. The office staff is noted for professionalism and courteous service during visits.

warningWhat to watch out for at Washington University Fertility and Reproductive Medicine Center?

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    1. Billing & Insurance Challenges
    Several patients experienced unexpected balance‑billing after insurance denials, leading to thousands of dollars in out‑of‑pocket costs. Confusing pricing structures and high cycle fees were highlighted as major concerns.
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    2. Scheduling Delays
    Occasional long waits in ultrasound and consultation rooms were reported, with limited communication about delays. Patients traveling long distances found these timing issues disruptive.
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    3. Test Availability Issues
    One case described a mis‑ordered biopsy that the clinic could not perform, resulting in incorrect test results and additional expense. Inconsistent lab capabilities can affect treatment planning.
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    4. Administrative Communication Gaps
    A few patients noted lack of follow‑up from front‑desk staff or delayed responses to inquiries about billing and test results, creating frustration during critical phases of care.
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    5. High Cost Per Cycle
    Even when insurance coverage is available, the overall cost of IVF cycles, medication, and ancillary services is perceived as higher than comparable clinics, prompting some patients to seek alternative providers.
4.5
starstarstarstarstar
133 reviews
Based on real patient reviews

Washington University Fertility and Reproductive Medicine Center — Patient Reviews

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W*** F.
2 months ago
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We had an incredible experience with the doctors and nurses at WashU. After many years of infertility, they helped us finally start the family we had always dreamed of. Every step of the process was h…

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M*** C.
3 months ago
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Dr. Omurtag and his team have been nothing short of a dream to work with from the very beginning. He listened to every question we had and explained everything more clearly than we could have imagined…

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A*** B.
6 months ago
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We received exceptional care from Dr. Omurtag and the staff at WashU Fertility. Our IVF journey was made possible by Dr. Omurtag's quick thinking and decision-making during our fourth egg retrieval. We now have a one-year-old baby thanks to their care and

We started our journey with WashU Fertility in June 2022 and worked closely with Dr. Omurtag. From the very beginning, he was so easy to talk to, made us feel comfortable, and always took the time to …

B
B*** F.
7 months ago
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We are forever grateful to WASHU Fertility, especially Dr Dan Lebovic! We had a very long and difficult journey that included a serious medical emergency- never once did we feel like we were not in th…

T
T*** B.
8 months ago
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We had an excellent experience at WashU Fertility Clinic with Dr. Kenan Omurtag and his nurse, Kim. They provided good communication and were on top of things. Their IVF services were overall positive.

We had a wonderful experience at WashU Fertility Clinic with Dr. Kenan Omurtag and his nurse, Kim. There is no such thing as perfect, but our experience was overall excellent. Dr. Omurtag is an expert…

C
c*** s.
8 months ago
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WashU Fertility helped the couple achieve pregnancy and birth after 2 years of treatment with good communication and supportive staff.

We are holding our beautiful baby boy today, courtesy of Dr. Omurtag and Dr. Lebovic. We first established care with WashU Fertility in Nov 2022, and over the course of 2 years I had several intervent…

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T*** B.
11 months ago
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Dr. Omurtag and the whole staff are exceptional. Professional and helpful every step of the way. Thank you all!

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e*** e.
11 months ago
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Dr. Omurtag is a trustworthy and helpful provider for LGBTQ couples who helped them build their dream family.

Dr Omurtag is an excellent provider and helped us to start building are dream family. As a member of the LGBTQ community, it was important for us to find a physician we could trust completely and we w…

J
J*** E.
1 years ago
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Wash U REI provided exceptional staff, smooth process, and exceeded expectations. Communication was compassionate and professional. Positive treatment outcome with a welcome second baby.

We are so incredibly grateful to Wash U REI as we prepare to welcome our second baby through a frozen embryo transfer. From the very beginning, the staff has been nothing short of exceptional. They st…

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J*** G.
1 years ago
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Formerly great clinic had a disappointing experience with long waiting times and poor communication. The author had a long wait in the ultrasound room and felt neglected. The staff's lack of communication and respect made the author feel unimportant.

In the past we have loved this office. Our first was born 2 years ago with the help of Dr. Keller. The office was amazing, we never waited very long and everyone was so friendly. We have since come ba…

Washington University Fertility and Reproductive Medicine Center — FAQ

smart_toyAI-generated
Fertility & Reproductive Medicine Center reports a live‑birth rate of 52.9% for new patients under 35 who used their own eggs in the first IVF cycle in 2022, surpassing the national average of 52.5%. The same year, 38.5% of embryos transferred resulted in live births, compared with a 36.9% national benchmark. Success data are audited annually through SART and published in the clinic’s SART Summary Report, which also includes frozen‑embryo outcomes and donor‑egg cycles. These results reflect the center’s high‑volume program, advanced laboratory protocols, and a strong emphasis on single‑embryo transfer to optimize pregnancy and safety outcomes.

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