Washington University Fertility and Reproductive Medicine Center
About Washington University Fertility and Reproductive Medicine Center
check_circleWhy choose Washington University Fertility and Reproductive Medicine Center?
- check_circle1. Expert Medical TeamDr. Kenan Omurtag and Dr. Dan Lebovic combine deep fertility expertise with clear, honest explanations. They adjust protocols after each attempt, diagnose complex conditions such as Asherman's syndrome, and collaborate weekly to review cases, which enhances treatment outcomes.
- check_circle2. Personalized CommunicationNurses Kim, Kathy, Jessie, Erin, and Kate maintain rapid, empathetic responses via phone, MyChat, and in‑person visits. Patients report feeling constantly informed, with detailed hand‑drawn illustrations and individualized timelines that reduce anxiety.
- check_circle3. Inclusive & Supportive EnvironmentThe clinic is praised for LGBTQ‑friendly care, respectful staff attitudes, and a warm office atmosphere. Patients consistently mention feeling welcomed, respected, and comfortable throughout emotionally demanding cycles.
- check_circle4. Strong Success OutcomesMultiple families cite successful IVF, IUI, and frozen embryo transfers, including twins, donor‑egg pregnancies, and high embryo fertilization rates. The embryology lab’s ability to freeze and grade numerous embryos contributes to these results.
- check_circle5. Convenient SchedulingEarly‑morning appointments and flexible scheduling accommodate working patients, reducing time off work and travel burdens. The office staff is noted for professionalism and courteous service during visits.
warningWhat to watch out for at Washington University Fertility and Reproductive Medicine Center?
- warning1. Billing & Insurance ChallengesSeveral patients experienced unexpected balance‑billing after insurance denials, leading to thousands of dollars in out‑of‑pocket costs. Confusing pricing structures and high cycle fees were highlighted as major concerns.
- warning2. Scheduling DelaysOccasional long waits in ultrasound and consultation rooms were reported, with limited communication about delays. Patients traveling long distances found these timing issues disruptive.
- warning3. Test Availability IssuesOne case described a mis‑ordered biopsy that the clinic could not perform, resulting in incorrect test results and additional expense. Inconsistent lab capabilities can affect treatment planning.
- warning4. Administrative Communication GapsA few patients noted lack of follow‑up from front‑desk staff or delayed responses to inquiries about billing and test results, creating frustration during critical phases of care.
- warning5. High Cost Per CycleEven when insurance coverage is available, the overall cost of IVF cycles, medication, and ancillary services is perceived as higher than comparable clinics, prompting some patients to seek alternative providers.
Washington University Fertility and Reproductive Medicine Center — Patient Reviews
We had an incredible experience with the doctors and nurses at WashU. After many years of infertility, they helped us finally start the family we had always dreamed of. Every step of the process was h…
Dr. Omurtag and his team have been nothing short of a dream to work with from the very beginning. He listened to every question we had and explained everything more clearly than we could have imagined…
We received exceptional care from Dr. Omurtag and the staff at WashU Fertility. Our IVF journey was made possible by Dr. Omurtag's quick thinking and decision-making during our fourth egg retrieval. We now have a one-year-old baby thanks to their care and
We started our journey with WashU Fertility in June 2022 and worked closely with Dr. Omurtag. From the very beginning, he was so easy to talk to, made us feel comfortable, and always took the time to …
We are forever grateful to WASHU Fertility, especially Dr Dan Lebovic! We had a very long and difficult journey that included a serious medical emergency- never once did we feel like we were not in th…
We had an excellent experience at WashU Fertility Clinic with Dr. Kenan Omurtag and his nurse, Kim. They provided good communication and were on top of things. Their IVF services were overall positive.
We had a wonderful experience at WashU Fertility Clinic with Dr. Kenan Omurtag and his nurse, Kim. There is no such thing as perfect, but our experience was overall excellent. Dr. Omurtag is an expert…
WashU Fertility helped the couple achieve pregnancy and birth after 2 years of treatment with good communication and supportive staff.
We are holding our beautiful baby boy today, courtesy of Dr. Omurtag and Dr. Lebovic. We first established care with WashU Fertility in Nov 2022, and over the course of 2 years I had several intervent…
Dr. Omurtag and the whole staff are exceptional. Professional and helpful every step of the way. Thank you all!
Dr. Omurtag is a trustworthy and helpful provider for LGBTQ couples who helped them build their dream family.
Dr Omurtag is an excellent provider and helped us to start building are dream family. As a member of the LGBTQ community, it was important for us to find a physician we could trust completely and we w…
Wash U REI provided exceptional staff, smooth process, and exceeded expectations. Communication was compassionate and professional. Positive treatment outcome with a welcome second baby.
We are so incredibly grateful to Wash U REI as we prepare to welcome our second baby through a frozen embryo transfer. From the very beginning, the staff has been nothing short of exceptional. They st…
Formerly great clinic had a disappointing experience with long waiting times and poor communication. The author had a long wait in the ultrasound room and felt neglected. The staff's lack of communication and respect made the author feel unimportant.
In the past we have loved this office. Our first was born 2 years ago with the help of Dr. Keller. The office was amazing, we never waited very long and everyone was so friendly. We have since come ba…
Washington University Fertility and Reproductive Medicine Center — FAQ
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