location_onUnited States

University of Kansas Physicians Advanced Reproductive Medicine

medical_servicesIVF
3.2
starstarstarstarstar
45 reviews
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About University of Kansas Physicians Advanced Reproductive Medicine

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check_circleWhy choose University of Kansas Physicians Advanced Reproductive Medicine?

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    Compassionate and Supportive Medical Staff
    Patients frequently commend the medical staff at Kansas University Reproductive Endocrinology for their compassionate approach. The care provided by doctors such as Dr. Lydic and Dr. Marsh is characterized as attentive and understanding, particularly for those dealing with the emotional challenges of infertility. Reviews point out how staff take the time to explain procedures and offer support throughout the treatment process, which can be a source of reassurance for patients.
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    High Success Rates
    Many patients celebrate their successful pregnancies after treatments at this clinic. Several reviews highlight positive outcomes, including successful IUI and IVF cycles, leading to the birth of healthy babies. The expertise of the medical professionals in developing personalized treatment plans is often noted, leading to favorable results for couples who have struggled with infertility.
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    Quick Access to Appointments
    The clinic often allows new patients to secure appointments promptly, a factor that many find appealing. Especially during times when many other clinics have lengthy wait times, patients have reported being able to meet with physicians shortly after reaching out, providing a valuable service when time is of the essence in fertility treatments.
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    Friendly and Engaging Staff
    Despite some communication issues, numerous reviews mention the friendly demeanor of the clinic's front desk and nursing staff. Many patients feel comfortable and welcomed, which is essential for individuals going through the often stressful journey of fertility treatment.
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    Effective Treatment for Complex Cases
    Patients with unique fertility challenges have expressed gratitude toward the clinic for successfully addressing their needs when other providers could not. The clinic's ability to create tailored solutions has earned them high praise, especially from couples facing unexplained infertility.

warningWhat to watch out for at University of Kansas Physicians Advanced Reproductive Medicine?

  • warning
    Poor Communication and Availability
    A significant number of reviews express frustration with the clinic's communication methods, particularly through their online portal. Patients have reported long wait times to receive responses to important questions and issues, which heightens stress levels during an already emotional process. The inability to reach staff directly by phone has created barriers to timely communication, causing delays in care.
  • warning
    Billing and Financial Concerns
    Multiple patients have voiced strong dissatisfaction with the clinic's billing department, citing unresponsive communication regarding insurance inquiries and payment discrepancies. This has resulted in unexpected charges that patients felt they were not adequately informed about, adding financial stress to an already challenging experience.
  • warning
    Inconsistent Quality of Care
    While some patients have had excellent experiences, others have described their encounters as impersonal and rushed. The care from certain providers, particularly Dr. Marsh, has been criticized for lacking empathy and engagement, with some patients feeling like they are treated more like numbers than individuals with unique stories and needs.
  • warning
    Long Wait Times for Appointments
    Several reviews mention frustrations over long wait times for scheduled appointments, sometimes leading to delays in treatment. Patients have pointed out that the busy nature of the clinic can translate into a feeling of being rushed through the process, which is not ideal when dealing with complex fertility issues.
  • warning
    Lack of Personalized Care
    Patients have noted that the clinic can feel overly systematic and impersonal at times. In certain instances, especially during initial consultations, couples felt that their specific concerns were not given the attention they needed, leading to a perception that the clinic operates more like a high-volume practice than a personalized care facility.
3.2
starstarstarstarstar
45 reviews
Based on real patient reviews

University of Kansas Physicians Advanced Reproductive Medicine — Patient Reviews

D
D*** H.
3 months ago
starstarstarstarstar

We had an extremely disappointing experience with Dr. Courtney Marsh at KU IVF. Her communication style was dismissive and frustrating. She spoke over us repeatedly, contradicted information we had a…

E
E*** D.
5 months ago
starstarstarstarstar

This is my third fertility clinic and it runs like a well oiled machine! The nurses and staff are pleasant, professional, and perhaps the most important: PROMPT in their communication! I hear back the…

H
H*** A.
11 months ago
starstarstarstarstar

Dr. Marsh is AMAZING. I am so thankful for her and for all the amazing staff here we finally have our miracle baby.

M
M*** C.
11 months ago
starstarstarstarstar

It’s so overwhelming to choose where to go for fertility. I am so glad we went to KU. One thing you need to know about choosing KU for fertility is they are very responsive and attentive communicators…

L
L*** A.
12 months ago
starstarstarstarstar

You are a dollar sign to KU REI. Terrible bedside manner from Dr Lydic. He also ordered a test that didn't even screen for what we were told it would, and we didn't find out until a month later. He o…

J
J*** K.
1 years ago
starstarstarstarstar

The reviewer had difficulty contacting the clinic for a IVF appointment, as they received no response after multiple attempts.

I have called an left messages multiples times, requested an appointment on their site a few times, used the "contact us" feature on the site twice and even emailed them. No one has ever picked up the…

M
M*** A.
1 years ago
starstarstarstarstar

Fantastic nurses and doctors - nothing but great things to say about this clinic. You can tell the nurses and doctors care about their patients. Highly recommend

R
R*** S.
1 years ago
starstarstarstarstar

I guess I don't understand all the bad comments about Dr.Marsh. She has never been cold to me at all. She is the reason I beat infertility, I have amazing twin girls who just turned 2. I am working th…

L
L*** K.
1 years ago
starstarstarstarstar

Compassionate, timely care was 5/5 when I was donating remains to a clinical trial. One year later, trial is over, and those same exact needs not relevant to them - care is now a 1/5 stars.

E
E*** H.
1 years ago
starstarstarstarstar

Top notch care and expertise. We had a unique situation, and they came through for us when others could not.

Contact & Location

call
Phone
+1 913-588-2229
location_on
Address
10777 Nall Ave #200, Leawood, KS 66211, USA
language
Website
kumed.com
schedule
Opening Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours