location_onUnited StatesOpen

UNC Fertility

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,ICSI,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 919-908-0000
3.7
starstarstarstarstar
99 reviews
See all reviews

About UNC Fertility

UNC Fertility is a reproductive endocrinology and infertility clinic located in Chapel Hill, North Carolina, specializing in comprehensive IVF and assisted reproductive technologies for couples facing tubal disease, severe endometriosis, poor semen quality, unexplained infertility, PCOS, and those seeking fertility preservation before cancer treatment. The center offers a full spectrum of services including in‑vitro fertilization, intrauterine insemination, on‑site state‑of‑the‑art embryology laboratory, fertility preservation programs, personalized financial counseling, insurance navigation, and support for out‑of‑town and military patients, while also participating in clinical research such as the REBALANCE study. Led by a distinguished team of board‑certified physicians—Dr. Genevieve Neal‑Perry, Dr. Colleen Milroy, Dr. Anne Z. Steiner—and experienced advanced practice providers like Anna DeGolier, APRN, the clinic delivers one‑on‑one, compassionate care that emphasizes individualized treatment plans, inclusive support for married, unmarried, same‑sex, and LGBTQ+ couples, and seamless coordination among physicians, fellows, and nurse practitioners. Patient testimonials highlight the professional, supportive staff, excellent communication, and a welcoming environment that together foster confidence and comfort throughout the fertility journey.

check_circleWhy choose UNC Fertility?

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    1. Expert Medical Team
    Dr. Matt Coward, Dr. Marc Fritz, Dr. Bressler, Dr. Peavey, and Dr. Milroy provide knowledgeable, compassionate care. They explain options clearly, tailor treatment plans, and often achieve successful outcomes such as multiple healthy babies and effective egg freezing.
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    2. Responsive Communication
    The patient portal and email system enable quick replies from staff like Nurse Reagan, Nurse Wendy, and coordinator Mindy. Many patients receive answers within the same business day, reducing anxiety during treatment cycles.
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    3. Personalized Care Approach
    NP Anna Degolier and other providers conduct individualized assessments, such as ultrasound checks before medication for PCOS patients, leading to natural conception successes and higher patient satisfaction.
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    4. High Success Stories
    Patients report multiple live births, successful micro‑TESE sperm retrieval, and effective egg freezing (e.g., 19 eggs retrieved for a cancer patient), demonstrating the clinic’s strong clinical outcomes.
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    5. Clean, Comfortable Facilities
    The clinic environment is described as modern, well‑maintained, and welcoming, contributing to a positive overall experience for patients and their families.

warningWhat to watch out for at UNC Fertility?

  • warning
    1. Inconsistent Phone and Email Reach
    Several patients experience long wait times or no response when calling the office, leading to missed appointments, delayed medication shipments, and heightened stress during critical treatment windows.
  • warning
    2. Billing and Refund Issues
    Patients report unexpected charges, difficulty canceling services, and delayed refunds that are held until all insurance claims are finalized, sometimes resulting in collection notices.
  • warning
    3. Scheduling Cancellations and Policy Changes
    Appointments have been canceled without notice, and policies such as weekend IUI availability have changed abruptly, causing treatment delays and frustration for patients on tight timelines.
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    4. Limited Doctor Availability
    Dr. Neal Perry is noted to work only intermittently, and some patients feel they receive care from a rotating staff that lacks continuity, reducing confidence in consistent treatment oversight.
  • warning
    5. Perceived Lack of Empathy from Some Staff
    A subset of patients describe interactions where nurses or doctors appeared rushed, rude, or indifferent, leaving them feeling like a number rather than a cared‑for individual.
3.7
starstarstarstarstar
99 reviews
Based on real patient reviews

UNC Fertility — Patient Reviews

S
s*** m.
3 months ago
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I definitely recommend UNC Fertility for Fertility treatment! All the providers and nurses I saw were so understanding, caring and wanted to help! The nurses respond back quickly in the portal and the…

S
S*** M.
4 months ago
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My experience here was wonderful and far exceeded my expectations. Dr Pier and his team made sure I felt comfortable with every decision that was being made throughout two IVF cycles. Brianna is such …

C
C*** J.
5 months ago
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I had such a wonderful experience at UNC fertility. Thankfully my journey was not very long, but Anna Degolier was extremely kind and caring throughout our time there. I believe our success in our fir…

S
S*** J.
6 months ago
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Thank you to UNC fertility I am expecting my first baby. My journey here has been nothing but amazing. I seen Anna Degolier and she is very kind and knowledgeable. All of the staff have been amazing. …

K
K S.
6 months ago
starstarstarstarstar

We are so pleased with our experience here. Dr. Pier and Nurse Brianna are outstanding. All of the nurses and providers are wonderful. The nurses are so quick to respond to portal messages and during …

R
R*** S.
9 months ago
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My husband and i went here years ago, i have endometriosis and he has low sperm count and had lots miscarriages. Came here to get more answers and was told my husband and i could never have kids. And …

A
A*** M.
9 months ago
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This clinic is very poor in calling the patient and providing the test result. They just don't understand how anxiously patients wait to hear from them on the next step.

S
S*** S.
10 months ago
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The physicians are very kind. However I’ve never been able to get ahold of anyone when I call. Also, I’ve been the one that has to reach out for results and next steps.

B
B*** N.
1 years ago
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The reviewer had a poor experience at UNC Fertility Clinic. They felt uncared for and only focused on getting pregnant, not understanding why they were struggling. The reviewer would not recommend this facility.

Maybe it’s just the doctor (which I forget her name) I was assigned to and others are better but I would highly encourage against this facility, sadly. I went for one appointment and will not go back.…

A
a*** l.
1 years ago
starstarstarstarstar

The reviewer experienced a disappointing IVF cycle with this center. The nurse canceled the cycle without explanation, causing the reviewer anxiety. The reviewer was unhappy with the lack of compassion and communication from the center.

My experience with this center was very disappointing. To say the least, if I could give them 0 starts, I would. Please read this review if you are planning to do IVF with them. I had my appointments …

UNC Fertility — FAQ

smart_toyAI-generated
UNC Fertility provides a full spectrum of assisted reproductive technologies. Core services include in‑vitro fertilization (IVF) with optional pre‑implantation genetic testing, intrauterine insemination (IUI), and egg freezing using vitrification. The clinic also offers donor egg IVF cycles, donor sperm programs, and comprehensive surrogacy coordination. Male infertility is addressed through an on‑site andrology laboratory offering semen analysis, sperm cryopreservation, and surgical sperm retrieval. Additional offerings include fertility preservation for cancer patients, oncofertility counseling, and specialized programs for polycystic ovary syndrome, endometriosis, and age‑related fertility decline.

Contact & Location

call
Phone
+1 919-908-0000
location_on
Address
7920 ACC Blvd, Raleigh, NC 27617, USA
language
Website
uncfertility.com

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