3.8
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61 reviews
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About UCSF Center for Reproductive Health at Mission Bay

UCSF Center for Reproductive Health is a fertility and reproductive medicine clinic located in San Francisco, California, with primary sites at the Mission Bay and Mount Zion campuses, specializing in comprehensive infertility evaluation, in‑vitro fertilization (IVF), egg and embryo freezing, and fertility preservation for cancer patients. The center offers a full spectrum of services including advanced IVF with pre‑implantation genetic testing, donor egg and sperm programs, minimally invasive reproductive surgery, and a dedicated Fertility Preservation Program that coordinates care before and after oncologic treatment. Leveraging UCSF’s status as a top‑ranked academic hospital, patients benefit from cutting‑edge research, access to clinical trials, and a multidisciplinary team of reproductive endocrinologists, embryologists, genetic counselors, and nursing specialists who emphasize individualized, evidence‑based treatment plans. Although specific success rates are not listed, the clinic’s affiliation with UCSF’s nationally recognized reproductive outcomes underscores its high efficacy. Comprehensive patient support includes on‑site counseling, financial navigation, support groups, 24‑hour virtual visits through MyChart, and coordinated care across more than 100 UCSF locations, ensuring seamless, compassionate assistance throughout every stage of the fertility journey.

check_circleWhy choose UCSF Center for Reproductive Health at Mission Bay?

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    Expert and Compassionate Staff
    Patients rave about Dr. Rosen, Dr. Guner, and Dr. Mok-Lin, noting their expertise and compassionate approach that puts patients at ease, especially during emotionally taxing fertility challenges. The entire team's commitment to individualized care fosters a supportive environment conducive to healing and hope.
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    Strong Patient-Doctor Relationships
    The ability to trust and communicate effectively with their doctors has been highlighted by patients as a cornerstone of their positive experiences. Reviews emphasize the relationship-building aspect of care at UCSF, where providers take the time to listen, answer questions, and collaborate with patients on treatment plans.
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    Comprehensive Care and Innovative Treatments
    UCSF is known for offering a wide range of advanced treatments and personalized care plans tailored to the unique needs of each patient. According to multiple reviews, patients appreciated the thoroughness of diagnostics and the clinic's innovative approaches to infertility treatment.
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    Supportive Nursing Staff
    Patients frequently commend the nursing staff for their empathy and support throughout the treatment process. Many patients shared stories of nurses alleviating stress and providing reassurance during procedures, which significantly enhances the overall patient experience at the clinic.
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    Modern Facilities and Resources
    Reviews consistently mention the clinic's modern, clean, and well-equipped facilities that create a comfortable atmosphere for patients. The ambiance contributes to a positive experience while receiving treatment, fostering a sense of safety and care.

warningWhat to watch out for at UCSF Center for Reproductive Health at Mission Bay?

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    Communication Challenges
    Numerous patients have expressed frustration regarding inconsistent communication from administrative staff and nurses, which led to confusion regarding treatment plans, medication dosages, and important updates. This breakdown in communication has caused significant stress for many individuals navigating their fertility journeys.
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    Billing Issues
    Billing problems have emerged as a common complaint, with patients citing unresponsive billing departments, discrepancies in charges, and difficulty obtaining answers about financial matters. These issues have led to added stress and dissatisfaction among patients who expected better resolution processes from such a reputable institution.
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    Continuity of Care Concerns
    Some patients reported dissatisfaction with the lack of continuity in care, noting that they often saw different nurses and practitioners instead of a consistent care team. This sense of being treated as just another number rather than an individual with unique needs was a point of concern for many.
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    Overreliance on Support Staff for Procedures
    There are mixed reviews regarding the role of nurse practitioners in performing important procedures, with some patients feeling less comfortable not having had sufficient direct interactions with the attending physicians throughout their treatment experiences.
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    Unrealistic Protocol Adherence
    A few patients voiced concerns about the clinic's adherence to strict protocols that may not sufficiently account for the individual needs of patients. Critiques include the clinic pushing IVF as a solution without a deeper understanding of specific patient circumstances, leading some to feel overlooked and undervalued.
3.8
starstarstarstarstar
61 reviews
Based on real patient reviews

UCSF Center for Reproductive Health at Mission Bay — Patient Reviews

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F***
2 months ago
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Most important comment: do yourself a favor that will save you time and effort, and read "it starts with the egg". I was not happy with the level of communication from the team on the topic of supplem…

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C*** B.
2 months ago
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Dr. Cakmak is wonderful. However, during an appointment in November, he recommended I start medicated cycles. It’s now February and despite calling and messaging his office repeatedly, sometimes mult…

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L*** B.
3 months ago
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I had a wonderful experience with Dr Mok-Lin. She and her team helped my husband and I have a successful pregnancy via IVF after cancer diagnosis and surgery. We are so grateful for her expertise!!

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C*** W.
3 months ago
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I cannot say enough positive things about Dr. Shapiro and her team. From the first meeting, we felt very supported, well educated about each step in the IVF process, and were impressed with the kindne…

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A*** M.
4 months ago
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Dr. Cedars and her team are THE best. Bar none. I won’t go anywhere else.

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A*** S.
6 months ago
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We have loved working with Nurse Olga and the team at UCSF for one of our surrogacy cases! What a great experience!

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Y*** J.
6 months ago
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Very knowledgeable friendly and caring staff. Facility is super clean and equipped with the latest technology. They are very patient centric and care about your whole experience (from small things lik…

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M*** Q.
7 months ago
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For surrogacy, there are three main parts: finding an egg donor, choosing a surrogacy agency, and working with an IVF clinic. We started with UCSF Center for Reproductive Care because we had heard it …

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L*** M.
7 months ago
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I had such a positive experience with Dr. Huang and his team. I worked closely with Katrina, a nurse on his team, and both of them provided exceptional care. From start to finish, I felt incredibly su…

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C*** C.
8 months ago
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Transparency on billing and communications from the financial department is horrible here. Every time I have a telemeeting with the doctor, the price mysterious increases after every call even though …

UCSF Center for Reproductive Health at Mission Bay — FAQ

smart_toyAI-generated
UCSF Health operates a state‑of‑the‑art embryology laboratory that leverages several cutting‑edge technologies to maximize IVF success. The lab utilizes embryo co‑culture, a technique that grows embryos on a feeder layer of patient‑derived cells to enhance development, and laser‑assisted hatching to improve implantation potential for older eggs. Blastocyst culturing is routinely performed, allowing embryos to reach the five‑day stage before transfer, which is associated with higher pregnancy rates. All laboratory processes are accredited by the College of American Pathologists, ensuring rigorous quality control and consistent outcomes for assisted reproduction.

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