3.7
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89 reviews
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About Tulsa Fertility Center

Pinnacle Fertility is a comprehensive fertility clinic located in Tulsa, OK, specializing in personalized reproductive medicine and family‑building solutions; with over 35 years of experience, the center offers IVF, IUI, egg freezing, donor‑egg programs, comprehensive genetic testing, fertility preservation, embryo transfer, semen analysis, and inclusive LGBTQ+ family‑building services, all supported by CAP, CLIA, FDA registration and SART membership. The clinic’s award‑winning physicians, including Dr. Shauna L. McKinney, lead a multidisciplinary team that emphasizes compassionate, evidence‑based care, transparent pricing, and flexible financing options such as PatientFi, while providing clear communication through a patient portal, virtual consultations, and dedicated patient navigators who assist with insurance, financing, and emotional support. Although specific success rates are not disclosed, Pinnacle’s reputation for high‑quality outcomes is reflected in numerous patient testimonials praising the team’s expertise, responsiveness, and individualized treatment plans. Comprehensive support services—including educational resources for first‑time visitors, partner involvement, and tailored preparation guidance—ensure patients feel informed and confident throughout every step of their fertility journey.

check_circleWhy choose Tulsa Fertility Center?

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    1. Expert and Compassionate Physicians
    Dr. Shauna McKinney consistently provides thorough explanations, stays updated on research, and offers realistic options without pressuring patients. APRN Alexandra Morton delivers detailed PCOS management, adjusting protocols and answering numerous questions, which many patients cite as a key factor in their success.
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    2. High Success Rates and Outcomes
    Multiple families report successful pregnancies, including twins and children born after IVF, IUI, and egg retrieval cycles. Patients frequently credit the clinic’s skilled embryology and attentive monitoring for achieving their dream families.
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    3. Supportive and Friendly Staff
    Nurses and coordinators such as Katy, Dana, Jennifer, and Nichole are described as warm, responsive, and helpful, often going above and beyond to answer questions quickly and provide emotional encouragement throughout treatment.
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    4. Clean, Comfortable Environment
    The clinic’s facilities are noted for being clean, well‑organized, and welcoming, contributing to a calm experience during what can be a stressful fertility journey.

warningWhat to watch out for at Tulsa Fertility Center?

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    1. Inconsistent Communication
    Several patients experienced delayed or absent callbacks, unanswered voicemails, and unclear lab protocol explanations, leading to feelings of abandonment during critical moments such as pregnancy loss follow‑up.
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    2. High Costs and Billing Surprises
    Patients report unexpected charges for bloodwork, insurance billing errors, and pressure to use the clinic’s pharmacy at significantly higher prices, creating financial strain and distrust.
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    3. Perceived Pressure Toward IVF
    A number of reviewers feel the clinic pushes IVF and additional testing without fully exploring less invasive options, describing consultations that focus heavily on expensive procedures.
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    4. Rude or Unhelpful Front‑Desk Interactions
    Some individuals encountered dismissive or unfriendly staff at reception, experiencing rushed appointments and a lack of empathy, which contrasts with the otherwise supportive clinical team.
3.7
starstarstarstarstar
89 reviews
Based on real patient reviews

Tulsa Fertility Center — Patient Reviews

R
R*** R.
3 months ago
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We had a wonderful experience with the Tulsa Fertility Center. Every person who works there is so kind, and it felt like everyone was so invested in our health and family planning journey. We welcomed…

C
C*** P.
5 months ago
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The IVF clinic provides a poor service with inconsistent hours and details, resulting in the customer feeling treated poorly and unvalued.

The service is absolutely horrible, inconsistent with hours, and details. If you want to be treated like crap or like you don’t matter go visit them. They do not care about your schedule, nor are they…

E
E*** W.
6 months ago
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The reviewer had a negative experience with the clinic after inquiring about egg freezing, feeling abandoned and shunned by the staff. They received unresponsive communication. The reviewer will not do business with them in the future.

I called their office and they gave me a number because I was only interested in freezing my eggs at the time so I just wanted to cover more information and research about it. I was directed to a lady…

S
S***
8 months ago
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IVF clinic experience unhappy, caused unnecessary pain, communication quality was poor.

Re: Sperm banking. READ. I’m giving three stars to be nice because I don’t recall not being treated well. When you sperm bank, make sure you ask questions. It’s been a long time since this procedure w…

A
A*** H.
9 months ago
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The reviewer had a negative experience with poor communication and an inefficient lab protocol. They waited an entire day for the result. The staff's communication quality was also poor.

Learn how to communicate to your patients exactly how your lab protocol works so we don't waste a whole month and an entire day because of your inability to communicate. Maybe put down the cheeseburge…

A
A*** R.
9 months ago
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Friendly and understanding staff at Tulsa Fertility Center provided timely services, making the experience positive and compassionate.

Tulsa Fertility Center was an absolute dream to work with. All staff members were friendly, understanding, kind, and compassionate. All services were provided with a smile and in a timely manner. I’m …

C
C*** P.
9 months ago
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Visited Tulsa Fertility Center, primarily worked with Alexandra Morton. Positive experience, staff supportive and professional. PCOS treatment beneficial.

My experience at Tulsa Fertility Center has primarily been working with Alexandra Morton, APRN, WHNP-BC, as part of the clinic's PCOS program. She has been an incredible source of knowledge and suppor…

S
S*** D.
9 months ago
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Patient experienced a difficult time with labs and communication, feeling dismissed and disorganized, with poor follow-through, leading to disappointment and hope for improvements.

I’ve been a patient at this clinic through one of the most difficult times—my pregnancy loss—and now during my current pregnancy. I had labs done that were ordered by the clinic, and when I reached ou…

K
K*** D.
9 months ago
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Excellent PCOS management by Alexandra Morton. Highly knowledgeable and helpful. Relief of PCOS symptoms.

Alexandra Morton has been absolutely amazing! It took several decades for me to learn I have PCOS, but with Alexandra’s help it’s become so much more manageable. Having someone so knowledgeable, helpf…

M
M*** M.
1 years ago
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My daughter wouldn’t exist without the help of these folks.They are professional and seem to be at the cutting edge of fertility work. I am thankful for them and the work they do!

Tulsa Fertility Center — FAQ

smart_toyAI-generated
Pinnacle Fertility has been serving the Tulsa, Oklahoma community for more than 35 years, originally operating as Tulsa Fertility Center before rebranding to its current name. The clinic’s long‑standing presence reflects a commitment to compassionate, evidence‑based care and continuous growth in reproductive technology. Pinnacle is CAP and CLIA certified, registered with the FDA, and a member of the Society for Assisted Reproductive Technology (SART), underscoring its adherence to the highest laboratory and clinical standards. Over its three‑plus decades, the clinic has helped thousands of patients achieve parenthood through innovative and personalized fertility treatments.

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