location_onTennessee, United StatesOpen

The Fertility Center

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Social Freezing,TESA,Surrogacy,Embryo donation,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 423-899-0500
4.1
starstarstarstarstar
62 reviews
See all reviews

About The Fertility Center

Fertility Center of Chattanooga and Knoxville is a comprehensive fertility clinic located in Chattanooga, TN, with a satellite office in Knoxville, TN, specializing in assisted reproductive technologies such as intrauterine insemination (IUI) and in‑vitro fertilization (IVF) while also offering extensive male and female infertility testing, hormone therapy, advanced gynecological care, and fertility preservation for cancer patients; the center’s board‑certified physicians, Dr. Joey Bird and Dr. Barry Donesky, lead a multidisciplinary team that emphasizes compassionate, personalized treatment and thorough patient education, supported by a state‑of‑the‑art embryology laboratory in Chattanooga and an on‑site independent lab in Knoxville, unique services such as Univfy PreIVF™ Reports that calculate individualized IVF success probabilities, an IVF Refund Program, and dedicated frozen‑cycle protocols, and a strong patient‑support framework that includes emotional counseling, continuous staff assistance, and a community of shared success stories, all contributing to the clinic’s reputation for high patient satisfaction and notable pregnancy outcomes.

check_circleWhy choose The Fertility Center?

  • check_circle
    1. Expert Medical Team
    Dr. Donesky and Dr. Bird consistently provide thorough explanations of testing, medication, and success probabilities. Their expertise is highlighted by multiple successful IUI and IVF pregnancies, and they are praised for listening to patient concerns and offering tailored recommendations.
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    2. Warm, Supportive Staff
    Nurse practitioners like Katie and nurses such as Shirley, Sydney, and Ginger create a comforting environment, often greeting patients with smiles and offering emotional encouragement. Patients note that the staff respond quickly to calls and emails, reducing anxiety throughout treatment cycles.
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    3. Transparent Pricing Compared to Peers
    Several patients report that the clinic’s fees are clear and lower than other local centers, with no hidden charges. The financial advisor Lisa is frequently mentioned for providing detailed cost breakdowns and helping patients navigate insurance and financing options.
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    4. High Success Rates
    Multiple families share stories of healthy babies after IUI or IVF, including twins and multiple successful pregnancies, indicating effective clinical outcomes and reliable laboratory support.
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    5. Family‑Like Atmosphere
    The clinic’s culture encourages patients to bring family members to appointments, offers prayers, and treats couples as part of an extended family, fostering a sense of belonging during a stressful journey.

warningWhat to watch out for at The Fertility Center?

  • warning
    1. Cost and Billing Confusion
    Some patients experienced unexpected fees, aggressive collection practices, and last‑minute changes to financial agreements, leading to frustration and delayed treatment.
  • warning
    2. Service Availability Issues
    Donor services were discontinued without prior notice, and age‑limit policies for IVF were inconsistently communicated, causing disappointment for older patients and LGBTQ+ couples.
  • warning
    3. Scheduling and Communication Gaps
    Instances of canceled appointments, late email notices, and difficulty reaching staff for paperwork or fax requests have been reported, resulting in treatment delays and added stress.
  • warning
    4. Occasional Unprofessional Interactions
    A few reviews mention rude or dismissive behavior from specific staff members, as well as unprofessional conduct in the lab area, which undermines the otherwise caring environment.
  • warning
    5. Perceived Discrimination Concerns
    One couple felt that their LGBTQ+ status led to delayed or vague communication about donor options, highlighting a need for clearer, inclusive policies.
4.1
starstarstarstarstar
62 reviews
Based on real patient reviews

The Fertility Center — Patient Reviews

E
E*** G.
9 months ago
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Thank you for the review! We appreciate you taking time for us!

J
j*** w.
11 months ago
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I do not recommend going to this clinic. Although our experience at first was pleasant, it only went downhill from there. We spent a year here doing fertility testing and IUIs. After this did not ever…

Q
Q*** M.
1 years ago
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There was some misunderstanding. I probably shouldn't have left a review yet because we have only gone through one cycle, but they ended up not performing a IUI for the first cycle even though we paid…

D
D*** T.
1 years ago
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I'm a bit late writing this review ( nearly 5 years to be exact seeing as how our fertility baby just turned 4 recently. ) After nearly 8 years of trying, my husband and I took a leap of faith and sc…

M
M*** R.
1 years ago
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My partner and I are extremely disappointed with the way this clinic has handled our situation. After scheduling an appointment a month ago, we were informed at the last minute that they are no longer…

G
G*** B.
1 years ago
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The Doctors and staff at The Fertility Center are absolutely wonderful! Every time we go there they are so kind, considerate, helpful, knowledgable, and professional. We have gone there for two pregna…

J
J O.
1 years ago
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My wife and I were recommended to this fertility clinic and have honestly appreciated all the help they have given us. We’ve taken a small break the past year that we’ve been coming into the office, …

T
T*** O.
2 years ago
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I found this clinic using a Google search engine because I was seeking help with bio- identical hormone therapy for prepping for IVF and also for help with healing a delayed surgical fusion of the Lum…

J
J*** 0.
2 years ago
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My wife and I struggled with fertility for 5-1/2 years when we heard of Dr. Joseph Bird and he was absolutely wonderful to work with. He actually listed to my wife and confirmed she was right about he…

T
T*** H.
2 years ago
starstarstarstarstar

Great place and awesome staff!! I love it there and will definitely be going back soon!!

The Fertility Center — FAQ

smart_toyAI-generated
Fertility Center was founded in 1994 and has grown into a leading assisted reproduction program serving the Chattanooga and Knoxville regions of Tennessee. Over nearly three decades, the clinic has helped more than a thousand babies be born through IVF, IUI, and donor‑egg cycles. The practice combines a long‑standing commitment to personalized patient care with continuous investment in cutting‑edge technology, such as its modern embryology lab and IVF refund program. Accredited by national fertility societies, Fertility Center is recognized for its experienced medical team and comprehensive fertility services.

Contact & Location

call
Phone
+1 423-899-0500
location_on
Address
7407 Ziegler Rd, Chattanooga, TN 37421, USA
language
Website
myfertilitycenter.com

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