User rating: 2.4 (90 reviews)
Location:
Why choose the TFP Thames Valley Fertility Maidenhead?
- Outstanding Staff Support
Patients consistently describe the staff at Thames Valley Fertility as compassionate, attentive, and extremely knowledgeable. Many specifically mention the exceptional care provided by nurses and embryologists, which makes the often stressful treatment process feel manageable. The supportive nature of the staff helps patients feel more comfortable, ensuring effective communication at every stage of the journey. - Customized Treatment Plans
The clinic is highly praised for its personalized approach to fertility treatment. Patients appreciate the individualized attention they receive, with staff going above and beyond to tailor treatment plans according to their unique needs and circumstances. This customization not only builds confidence in the process but also fosters a sense of partnership between the clinic and its patients. - Comfortable Clinic Environment
The welcoming and friendly atmosphere of Thames Valley Fertility sets it apart from other clinics. Reviewers frequently note the intimate and caring setting, which significantly reduces anxiety levels during appointments and procedures. The positive vibe at the clinic, reinforced by the pleasant demeanor of the reception staff, makes every visit feel supportive and encouraging. - Consistent Communication and Updates
Most patients report that they felt continuously informed throughout their treatment at TVF. Many appreciate the regular updates from staff regarding their progress and next steps, which is crucial in an emotionally charged setting like fertility treatment. This strong communication helps to alleviate anxiety and reinforces patients' confidence in the clinic's capabilities. - High Success Rates
Numerous testimonials from successful pregnancies emphasize the clinic's expertise in fertility treatments. Many couples share their joyous outcomes after treatment at Thames Valley Fertility, attributing their success to the professionalism and dedication of the medical staff. This positive feedback effectively illustrates the clinic’s ability to help families grow.
What to watch out for at TFP Thames Valley Fertility Maidenhead?
- Communication Issues
Some patients express disappointment regarding communication lapses during their treatment. Instances of delayed responses, lack of clarity about procedures, and insufficient updates contribute to frustration and anxiety. While many experiences are positive, these communication challenges are noted as areas requiring improvement. - Inconsistent Care Experiences
Though most reviews highlight the exceptional care provided by staff, a few patients report less satisfactory experiences, particularly with specific consultants. This inconsistency can lead to patients feeling undervalued or neglected at critical moments throughout their treatment journey. - Long Waiting Times
Patients have mentioned experiencing extended waiting times between appointments and for test results, which can generate feelings of anxiety during an already stressful process. While many appreciate the care received, timely responses and quicker service could enhance overall patient satisfaction. - Unmet Expectations
A handful of reviews recount unfortunate outcomes despite high hopes placed in the clinic. Some patients report a disappointing experience that does not match the positive accounts they had been led to expect. This disparity can lead to a sense of disillusionment among couples seeking help to start their families. - Overwhelming Emotional Experience
Although the supportive nature of the staff helps alleviate some stress, the overall emotional toll of fertility treatments can still feel overwhelming for certain patients. Recognizing this, there is a call for enhanced emotional support services to assist patients throughout their journeys.
10 latest reviews of TFP Thames Valley Fertility Maidenhead
Fertility treatment is one of the most emotional journeys anyone can go through — and sadly, Thames Valley Fertility made ours far more stressful than it ever should have been.
After a successful first embryo transfer, we returned with trust and hope for our second. Despite asking to follow the same protocol, Dr. Chun chose to change it without a clear explanation, and communication throughout was poor. I was placed on an unusually high dose of progesterone far too early, which likely disrupted ovulation and the implantation window. A private scan confirmed I hadn’t ovulated properly, and several second opinions from reputable clinics in the UK and abroad agreed that our embryo never had a fair chance.
The worst part was the response when we raised our concerns. Dr. Chun was dismissive, defensive, and even suggested we move our embryos to another clinic — simply because we asked questions. There was no apology, no ownership, and no compassion. It was heartbreaking and dehumanizing.
Only when we were eventually treated by Dr. Vlismas — a doctor who actually listened, cared, and followed the correct protocol — did we finally feel supported. Thanks to him and the embryology team, we now hold our second baby boy.
This clinic is a gamble. If you’re lucky, you’ll get a doctor who listens. If not, you may end up feeling silenced, dismissed, and emotionally shattered. There is a serious lack of communication, accountability, and patient-centered care. I would not recommend this clinic to anyone who values trust, transparency, and being treated with dignity on such a vulnerable journey.
The fertility journey is deeply personal and unique to each couple, but one thing that remains constant is the outstanding care and support we received from this clinic. From the reception staff to the patient support team, nurses, and doctors, every interaction has been marked by kindness, consistency, and genuine compassion.
There are so many individuals who went above and beyond for us, but two who truly stood out were Nurse Kellie—an absolute rockstar—and Dr. Kausar, whose dedication and attentiveness made all the difference in our experience. We wholeheartedly recommend this clinic to anyone seeking fertility treatment. You’ll be in excellent hands.
I cannot express enough gratitude to the incredible team. From the moment I walked through their doors, I was met with kindness, compassion, and professionalism. Every doctor, nurse, and staff member took the time to make me feel comfortable and informed throughout the entire process.
This journey was not always easy, but having such a supportive team made all the difference. Thanks to their dedication and expertise, dream of becoming a parent has finally come true. I will always be thankful for the care and attention we received here. If you are looking for a fertility clinic that truly cares, we highly recommend!
Inesa & Jonas
Our experience with TFP maidenhead was amazing. Everyone one at clinic including reception and patientcare team were so welcoming, helpful and considerate. Matt (manager at the clinic) is such a great and helpful person and you can see the chain affect in the whole team. Every single midwife at the clinic is exceptional( can’t name all the lovely ladies here), they understand what you are going though and guide you accross though the highs and lows of treatment and make everything bearable. My consultant Dr Antonios Vlismas is best and dedicated consultant in the clinic, he understood our requirements and guided and helped us to get best outcome. Embryology team is kind and understanding and values you concerns and answers every Question you might need answers for.
The best thing is no one in the clinic unnecessarily want to increase your bill, you are treated as human, not as a paycheck and don’t want to cash out your desperation for wanting to have a child of your own like some other clinics do.
Five stars are too less to describe the quality of the service here you will receive.
Staff are amazing , very friendly and helpful, thanks to all staff
We are deeply grateful to the entire TFP team for their unwavering support throughout our journey. A heartfelt thank you to each of you—Kellie, Nicky, Sam, the incredible Dr. Vlismas, the entire embryology team, and everyone else who played a role in making our dream a reality. Your dedication, expertise, and compassion made all the difference, and we couldn’t be more thankful for the miracle you helped bring into our lives. THANK YOU!
I went to TFP Maidenhead branch to do my pre-treatment blood tests and the Nursing staff were absolutely brilliant – most especially Kelly, she is a miracle worker! Hospitals and clinics normally have such a difficult time finding my veins and doing extractions- Kelly stayed overtime just to support me and she got my samples in one go! She is truly amazing!! 5-stars for the incredible support!
We undertook a number of cycles without success, but had certainly left things rather late having been advised of around a 5% success rate. After around 4 cycles we then proceeded with a donor egg, with a 50% success rate. The first cycle was not success, the second has been are we are now around 26 weeks pregnant. TVF did a great job, the staff really were all excellent. The only adverse, if unsurprising points, would be to expect a long range of unexpected bills for the medication and repetitive training modules (not a big deal in the long term, but quite a pain at the time), and despite hours of training sessions next events always seemed something of a surprise or related to points not covered (abstinence periods, max and min, for male samples for the IVF process for example – so do ask those questions to be clear), I tended to get the feeling that the staff were so familiar with the process the lower level details didn’t need to be flagged to the patients. The donor egg was a difficult decision, and took us a while to get to, but offered a substantial change in success rates, hard to get to but worth early discussion in the process.
Finally getting around to writing this review now our son is 2 weeks old! Highly recommend this clinic, it is such a emotive process to go through and the staff were kind and supportive throughout. We found it useful to ask when updates could be expected. We got to know lots of the staff and Sam in particular made us giggle throughout! We felt very welcome as a same sex couple.
Thankyou!
I am incredibly grateful to Dr Vlismas and the entire team at TFP Fertility Clinic Maidenhead. After struggling with infertility for years, Dr Vlismas’s expertise and compassion made all the difference. His dedication and support through the IVF process helped us achieve our dream of becoming pregnant. Dr Vlismas was always patient, informative, and empathetic, making a challenging journey feel manageable and hopeful.
In addition to Dr Vlismas, I want to extend my heartfelt thanks to the wonderful staff at the clinic. From the very first interaction, the receptionist was warm and welcoming, setting a positive tone for each visit. The nursing team and other support staff were always professional, caring, and attentive, ensuring I felt comfortable and supported throughout my treatments.
The entire team s commitment to excellence and patient care is truly commendable. I highly recommend the Fertility Clinic in Maidenhead to anyone seeking fertility assistance.
Irina
TFP Thames Valley Fertility Maidenhead price list
IVF from 6295 GBP | Egg Donation from 9150 GBPThis is only an indicative price. This price may not include all fees. TFP Thames Valley Fertility Maidenhead should always tell you the exact price for the planned procedure before it starts.
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Location TFP Thames Valley Fertility Maidenhead
CLARION HOUSE, Norreys Dr, Maidenhead SL6 4FL, UK (Find on Google Maps)
Phone number: +44 1628 873265
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About TFP Thames Valley Fertility Maidenhead
TFP Thames Valley Fertility, located in Maidenhead, is a leading private fertility clinic dedicated to providing an exceptional experience for patients seeking to conceive. Part of the TFP Fertility Group, the clinic boasts a highly experienced medical team and industry-leading success rates, achieving 54% success in frozen embryo transfers for patients aged 35 and under. The facility prides itself on offering personalized treatment plans tailored to individual fertility histories while ensuring a supportive and inclusive environment for all pathways to parenthood. Patients benefit from comprehensive care, including counseling and consultations with specialists, particularly for male factor fertility issues. TFP Thames Valley emphasizes transparency in pricing and accessibility through partnerships with local clinics for additional services. With a commitment to excellence and a focus on patient well-being, TFP Thames Valley Fertility is a trusted choice for those embarking on their fertility journey.
Opening hours
Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed