About Shady Grove Fertility in Rockville, MD

Shady Grove Fertility is a comprehensive reproductive medicine clinic located across the United States, with major hubs in Richmond, VA, Houston, TX, and Philadelphia, PA, specializing in personalized IVF, egg‑freezing, IUI, and advanced family‑building options such as gestational carrier cycles, reciprocal IVF, and LGBTQ+ services. The center offers a full spectrum of fertility care—including diagnostic testing, in‑vitro fertilization, frozen‑embryo transfers, and shared‑risk financing that guarantees a 100 % refund if a cycle does not result in a live birth—while accepting all major insurance plans and providing additional financing options. With more than 100,000 babies born, a reported 96 % patient recommendation rate, and a baby delivered on average every two hours, the clinic highlights its proven success. A team of nationally recognized physicians, embryologists, nurses, and compassionate support staff delivers a relationship‑based, evidence‑driven approach, reinforced by continuous innovation and rigorous outcome monitoring. Patient support is extensive, featuring mental‑health counseling, numerous online and in‑person support groups, educational seminars, and a dedicated support team that guides patients through costs, odds, and emotional needs, ensuring a warm, collaborative journey toward building families.

check_circleWhy choose Shady Grove Fertility in Rockville, MD?

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    1. Expert Medical Team
    Dr. Lauren Roth, Dr. Robinson, and Dr. O’Brien deliver thorough explanations, individualized protocols, and compassionate care that build confidence throughout fertility treatments and deliveries.
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    2. Responsive Nursing Coordination
    Nurse coordinators such as Courtney Juarez, Maria, and Christine provide clear directions, rapid answers to questions, and consistent emotional support, keeping patients informed at every step.
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    3. Punctual and Flexible Scheduling
    Appointments start as early as 7 am and include weekend slots; staff members consistently run on time, reducing wait periods and accommodating busy schedules.
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    4. Skilled Phlebotomy and Ultrasound Staff
    Technicians like Nicole, Lexa, and sonographers Elaina and Erin perform blood draws and imaging quickly and painlessly, enhancing patient comfort during frequent visits.

warningWhat to watch out for at Shady Grove Fertility in Rockville, MD?

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    1. Billing Department Errors
    Patients encounter repeated invoicing mistakes, delayed insurance submissions, and unresponsive follow‑up from the financial team, causing prolonged disputes and stress.
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    2. Long Hold Times for Appointments
    Callers experience extended hold periods—often exceeding 40 minutes—when trying to schedule initial or follow‑up appointments, indicating inefficient phone triage.
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    3. Inconsistent Administrative Follow‑up
    Several individuals report unanswered calls and emails from clinic staff, leading to gaps in communication and delayed resolution of simple inquiries.
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    4. Occasionally Discouraging Medical Advice
    A minority of patients describe instances where physicians expressed reluctance to proceed with pregnancy due to perceived risks, leaving patients feeling unsupported.
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333 reviews
Based on real patient reviews

Shady Grove Fertility in Rockville, MD — Patient Reviews

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C*** R.
2 months ago
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Dr. Devine and the Entire Team,<br><br>Because of your patience, attentiveness, frequent and consistent communication, and the calm, friendly engagement of your entire team, my husband and I felt at e…

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D*** R.
2 months ago
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It’s been about a week since my egg retrieval for fertility preservation at Shady Grove - Rockville, and I can’t get how great of an experience the process was at this facility. My whole team that mor…

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E*** C.
2 months ago
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The team over at SGF Rockville are always really warm and welcoming, especially Sola! Never had such a painless and quick blood draw, she’s literally the best. Would highly recommend SGF!

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L*** S.
2 months ago
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I had a great experience working with the staff at both the Rockville and Washington DC locations. I especially appreciated the RN I worked with, Juliet who was very kind and helpful.<br><br>The only …

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K*** B.
2 months ago
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My experience at Shady Grove was absolutely wonderful! I am 32 years old and my husband and I were TTC for a year before we were diagnosed with unexplained infertility. We started treatment at Shady G…

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Y*** U.
3 months ago
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I highly recommend Dr Robinson. Before beginning the procedure he took time to explain the hysteroscopic procedure in plain terms I could understand. During the procedure he took time to answer my que…

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k*** A.
3 months ago
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Dr. Robinson is an amazing fertility specialist! Wonderful and warm personality. He would explain everything to you and would recommend possible and best options available to you. He is very knowledge…

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D*** H.
3 months ago
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I requested a prescription for low-dose prednisone earlier this week after hearing about it from a fertility support group for women with autoimmune conditions. My doctor sent it to the pharmacy. Whe…

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E***
3 months ago
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I've been trying to get an appointment for over a year, but they never reach out to me.

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T*** G.
3 months ago
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Everyone at Shady Grove Fertility cares about your journey! Front desk personal are warm and caring. Thanks Maria M.

Shady Grove Fertility in Rockville, MD — FAQ

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Shady Grove Fertility was founded in 1991 by Dr. Michael J. Levy and Dr. Arthur W. Sagoskin, quickly growing into a national leader in reproductive medicine. Over more than three decades, the network has delivered over 100,000 babies and earned recognition as a Center of Excellence in IVF and embryology. The Rockville, Maryland office serves as the flagship location, housing the largest IVF and embryology laboratory in the region and supporting patients from Maryland, Virginia, and the District of Columbia. Accredited by leading professional societies, the clinic continuously invests in cutting‑edge technology, research collaborations, and patient‑centered programs such as Shared Risk guarantees and comprehensive insurance support.

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