4.2
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138 reviews
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About Shady Grove Fertility in Colorado Springs, CO

Shady Grove Fertility is a leading fertility clinic network headquartered in the United States with 57 locations nationwide, specializing in IVF, IUI, egg freezing, and comprehensive reproductive medicine for diverse families including LGBTQ+ and gestational carrier cases. The clinic offers key services such as fertility testing, personalized treatment plans, a shared‑risk IVF program that guarantees a 100 % refund if a cycle does not result in a live birth, financing options, and acceptance of all major insurances. Unique features include a proven process that emphasizes transparent odds and costs, extensive patient‑centered support through online and in‑person support groups, seminars, and educational resources, and a strong emphasis on emotional and financial wellbeing. Success metrics highlight over 100,000 babies born, a 96 % patient recommendation rate, and a birth occurring roughly every two hours. The multidisciplinary team of renowned physicians, embryologists, nurses, and support staff collaborates in a relationship‑based, compassionate approach, while dedicated counselors and mental‑health services address emotional needs throughout the journey.

check_circleWhy choose Shady Grove Fertility in Colorado Springs, CO?

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    1. Knowledgeable and Compassionate Staff
    Patients frequently commend the clinic's staff for their deep understanding of fertility issues and personal approach to care. Doctors like Dr. Shona Murray and Dr. Amy Harris receive accolades for their professionalism and empathetic communication, making patients feel supported throughout their journey.
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    2. Supportive Environment
    The clinic fosters a warm and welcoming atmosphere, with staff members being described as friendly and attentive. Numerous reviews mention how each visit felt personal, as staff went out of their way to remember patients’ names and details about their journeys.
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    3. Success Stories
    Many couples share their successful outcomes, with reports of pregnancies after treatment cycles at Shady Grove. The clinic is recognized for its effective treatment plans which contribute to positive results, bolstering hope for prospective patients.
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    4. Efficient Communication
    Patients highlighted the clinic's use of a portal for quick communication, allowing them to get timely responses to their questions without the need for phone calls, enhancing the overall experience and reducing stress.
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    5. LGBTQ+ Friendly
    Shady Grove Fertility has been recognized for its inclusive approach towards LGBTQ+ patients, making it a preferred choice for same-sex couples seeking fertility treatments. Reviews emphasize the understanding and respectful care provided by the staff.

warningWhat to watch out for at Shady Grove Fertility in Colorado Springs, CO?

  • warning
    1. Billing Practices Concerns
    Several patients expressed frustration over the clinic's billing practices, citing issues with double billing and lack of clarity regarding treatment costs. Some felt overwhelmed by unexpected bills despite insurance coverage, leading to a perception of poor financial management.
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    2. Communication Issues
    While many reviews praise staff communication, some patients highlighted instances where their messages went unanswered or important information was miscommunicated, particularly surrounding billing and insurance matters.
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    3. Inconsistent Doctor Experience
    Not all reviews reflected positively on every doctor at the clinic. Some patients reported uncomfortable experiences with certain physicians, indicating that while many had wonderful encounters, others felt their concerns weren't adequately addressed.
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    4. Feeling Overwhelmed with Information
    A few patients described feeling overwhelmed by the amount of information and the emotional weight of their fertility journeys, suggesting that more guidance could enhance the experience for individuals not familiar with the processes.
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    5. Some Limited Availability
    There were mentions of certain staff members being too busy, which led to some delays in receiving care or answers to questions. This inconsistency in availability at peak times can be frustrating for patients seeking immediate support.

Fertility Treatment Prices at Shady Grove Fertility in Colorado Springs, CO

Prices shown are starting prices. Final cost depends on individual treatment plan.

Most popular
child_care
IVF (Own Eggs)
from US$15,000

Average US IVF cycle cost mentioned in article comparing international pricing

info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: shadygrovefertility.com, shadygrovefertility.com, shadygrovefertility.com, shadygrovefertility.com, shadygrovefertility.com

4.2
starstarstarstarstar
138 reviews
Based on real patient reviews

Shady Grove Fertility in Colorado Springs, CO — Patient Reviews

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N*** F.
2 months ago
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If you have Tricare, be careful with this place. They didn’t update their clinic information, so they will bill incorrectly and charge YOU. They seem to struggle with referrals. You only get 5 minutes…

L
L*** W.
3 months ago
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I had an extremely disappointing experience with Shady Grove Fertility. I transferred from CNY Fertility, but it was far worse. I was assigned to Dr. Polatsky, who was disrespectful, demeaning towards…

M
M*** R.
3 months ago
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Everyone at Shady Grove has been fantastic. The entire staff is polite, helpful, and personable, which makes each visit far less stressful. Steph, the ultrasound tech who has done the majority of my …

A
A*** W.
3 months ago
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Shady Grove has taken such good care of me while going through my fertility journey. They answer all of my questions and walk me through each process step by step. I feel safe and comfortable there. S…

N
N***
4 months ago
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Great experience. Everyone is very friendly. Staff were so communicative and responsive to calls and messages. I feel like I always received a response in less than 24 hours. Scheduling was so accommo…

T
T*** W.
4 months ago
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The SGF staff have been extremely friendly and supportive throughout my whole journey over the last year and I am now successfully pregnant thanks to all their help.

B
B*** M.
5 months ago
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Dr. Murray is an amazing fertility doctor with vast knowledge and a passion for this specialty. She provided exceptional care, setting reasonable expectations and having a high quality communication. The treatment outcome was successful, with the patient

Dr. Murray is an absolutely amazing fertility doctor who truly has a passion for this specialty. She has a vast knowledge when it comes to figuring out fertility issues and taking into account all pos…

J
J*** J.
5 months ago
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Dr. Harris was acceptable, but financial department poorly managed leading to incorrect billing. Insurance company appeal resulted in substantial payment. Communication with staff was poor.

Dr. Harris was an acceptable doctor. But if you decide to go here, then double/triple/quadruple check your own insurance because the financial department has no idea what they are doing. When they ran…

N
N*** M.
6 months ago
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We had a positive experience with Shady Grove Fertility. The staff, including Dr. Murray and Nurse Kelsey, were amazing and supportive. They helped us achieve our dream of a family with success in our treatment.

Our experience with Shady Grove Fertility was amazing. Dr. Murray and her team walked alongside my husband and I for over 3 years as we pursued growing our family. Through laughter, consultations, and…

K
K*** D.
7 months ago
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Patient had a successful experience at Shady Grove Clinic under Dr Shonna Murray, with exceptional quality of care and a phenomenal staff. 10/10 recommendation. Will return in the future.

Nothing but amazing things to say, from the physician, the nurses, the ultrasound techs, phlebotomists. They are all PHENOMENAL. I’ve had such an amazing experience at the clinic and the quality of ca…

Shady Grove Fertility in Colorado Springs, CO — FAQ

smart_toyAI-generated
Yes, Colorado Springs Fertility Center provides a robust egg donation program as part of Shady Grove Fertility’s nationally renowned donor egg service, which is the largest in the United States. All donor eggs are sourced from Fairfax EggBank, where donors undergo comprehensive medical, genetic, and psychological screening to meet FDA and ASRM standards. The clinic coordinates the entire donor egg cycle, from synchronization and retrieval to fertilization and embryo transfer, offering patients high pregnancy rates with donor eggs. Patients also have access to a diverse donor database, allowing personalized matching based on physical traits and health history.

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