location_onUnited StatesOpen

SGF Houston - Texas Medical Center

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,TESA,PESA,ICSI,Surrogacy,Natural IVF,Embryo donation,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 713-790-9900
4.2
starstarstarstarstar
84 reviews
See all reviews

About SGF Houston - Texas Medical Center

Shady Grove Fertility is a leading reproductive medicine clinic with a national presence across the United States, operating 58 locations including major centers in Richmond, VA, Houston, TX, and Philadelphia, PA, and specializing in comprehensive IVF, egg freezing, IUI, gestational carrier programs, and LGBTQ+ family‑building services; the clinic’s proven process combines cutting‑edge technology, a “shared‑risk” IVF guarantee that offers a full refund if a cycle does not result in a live birth, and personalized care that ensures patients understand their odds, costs, and options. Key services include fertility testing, advanced embryo transfer, donor egg and sperm programs, and extensive mental‑health and support‑group offerings such as online and in‑person sessions for singles, queer families, and those experiencing recurrent loss. With more than 100,000 babies born, a reported 96 % patient recommendation rate, and a baby delivered on average every two hours, Shady Grove highlights its high success outcomes. The multidisciplinary team of renowned physicians, embryologists, nurses, and support staff emphasizes a relationship‑based, compassionate approach, while accepting all major insurances and providing financing options, making the journey emotionally and financially supportive for every family‑building patient.

check_circleWhy choose SGF Houston - Texas Medical Center?

  • check_circle
    1. Compassionate physician leadership
    Dr. Candice O'Hern consistently offers honest, patient‑centered consultations, explaining options with clarity and empathy. She tailors protocols to individual histories, explores alternative treatments, and remains supportive throughout the journey, contributing to successful pregnancies and high patient confidence.
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    2. Responsive nursing staff
    Nurses Brittany, Taylor, Amber, Vanessa, and others are praised for rapid replies to messages, thorough explanations of next steps, and compassionate bedside care. Their attentiveness during IUI cycles, HSG, and IVF procedures helps patients feel well‑supported and informed.
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    3. Seamless procedural experience
    Patients report smooth scheduling, quick turnaround of test results, and comfortable execution of HSG, SIS, and IUI procedures. The clinic’s efficient workflow reduces anxiety and contributes to positive outcomes such as successful conceptions on early cycles.
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    4. Warm, welcoming environment
    Across multiple locations, staff are described as friendly, kind, and professional. Receptionists and front‑desk personnel greet patients with smiles, creating a reassuring atmosphere that eases the emotional strain of fertility treatment.
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    5. Personalized patient‑centered care
    The team takes time to listen, adjusts protocols to specific body types and histories, and explores less common options when standard treatments fail. This individualized approach is highlighted as a key factor in patient satisfaction and success.

warningWhat to watch out for at SGF Houston - Texas Medical Center?

  • warning
    1. Inconsistent phone and portal communication
    Several patients experienced long wait times, unanswered voicemails, and delayed callbacks, especially at the Clearlake and Fannin offices. This hampers timely coordination of appointments, medication queries, and insurance confirmations.
  • warning
    2. Billing and insurance transparency issues
    Unexpected additional charges and unclear coverage explanations have been reported. Patients cite difficulty obtaining detailed price lists, delayed billing resolutions, and mismatched insurance information that required extensive follow‑up.
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    3. Facility cleanliness concerns at specific sites
    One location was described as having unclean waiting areas, shared urine samples in bathrooms, and outdated furniture, leading to discomfort and a perception of lower standards compared with other clinics.
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    4. Occasional clinical oversights
    A few accounts mention missed critical testing (e.g., CMV status) and insufficient monitoring of medication effects, resulting in potential health risks and patient frustration.
  • warning
    5. Limited appointment flexibility
    Patients report rigid scheduling, short‑notice appointment changes, and insufficient advance notice of the number of visits required, creating challenges for working individuals.
4.2
starstarstarstarstar
84 reviews
Based on real patient reviews

SGF Houston - Texas Medical Center — Patient Reviews

S
S*** K.
3 weeks ago
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I cannot say enough good things about my experience at Shady Grove- TMC! I was a patient of Dr. Shah (Woodlands) but the med center was closer to my house so I did all of my monitoring there! Everyone…

P
P*** T.
1 months ago
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I am a proud veteran that was referred to this clinic 4-5 months ago. Every single time my cycle came around and all my testing was done and vial was ordered they skipped through and pushed my procedu…

H
H*** W.
2 months ago
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Dr. O’Hern is the reason we have our beautiful baby boy. I presented her with a difficult case (severe endometriosis, advanced maternal age, unreliable ovaries) and she didn’t give up on me. We threw …

J
J*** M.
2 months ago
starstarstarstarstar

Dr OHern and her team made my dream of becoming a mother a reality. I always felt listened to and validated here. The staff were always so kind. Appointments never took longer than necessary. Thank yo…

T
T*** M.
4 months ago
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I’ve been coming here for about a year. Amber, Whitney, Tiffany, Liz & Dr O’Hern are warm & friendly. Which is something you need when dealing with fertility related issues.

A
A*** A.
4 months ago
starstarstarstarstar

The medical care was excellent. Dr. Shah, his nurses, and the front desk staff were all kind, professional, and truly supportive throughout my treatment. From a clinical standpoint, I felt well cared …

F
F*** P.
4 months ago
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Biggest opportunity is that they do not communicate with you if your provider needs authorization. Also communication with emails they failed to respond.

A
A*** M.
6 months ago
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I contacted this clinic because I am considering going through IVF with my current husband. I had a bilateral salpingectomy after I finished having children in my last marriage and decided I didn’t w…

C
C*** M.
8 months ago
starstarstarstarstar

Excellent fertility clinic! I was very impressed with the level of care. From the front desk staff, financial staff, phlebotomist, to the doctor, everyone was kind, professional, and supportive throug…

A
A*** W.
9 months ago
starstarstarstarstar

Unfortunately, I didn’t make it through the initial questions to schedule an appointment. The concept of fertility for some can be an overwhelming and sensitive topic. I found the representatives to b…

SGF Houston - Texas Medical Center — FAQ

smart_toyAI-generated
Shady Grove Fertility Houston – Texas Medical Center is part of the national Shady Grove Fertility network, which celebrated more than 100,000 babies born and over 30 years of continuous innovation in reproductive medicine. The Houston location was recognized as the #1 physician practice for reproductive care by Castle Connolly in 2024 and hosts the nation’s largest internationally renowned donor egg program, with all donors fully screened. It ranks among the top five egg‑freezing programs in the United States and offers a 100% refund guarantee on IVF and donor‑egg cycles, reflecting its commitment to high success rates and patient‑centered care.

Contact & Location

call
Phone
+1 713-790-9900
location_on
Address
7400 Fannin St #1180, Houston, TX 77054
language
Website
shadygrovefertility.com

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