4.1
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52 reviews
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About Seattle Reproductive Medicine

Pinnacle Fertility is a fertility and IVF clinic located in Scottsdale, AZ, specializing in comprehensive reproductive endocrinology and assisted reproductive technologies for individuals and couples across the United States. The clinic offers a full spectrum of services including in‑vitro fertilization, egg and embryo freezing, genetic testing, minimally invasive surgery, and personalized treatment plans supported by award‑winning physicians recognized nationally for their expertise and compassionate care. Unique features include transparent, upfront pricing, rapid PatientFi financing with no hard credit checks, a nationwide network of satellite centers, dedicated patient navigators who provide continuous, 24/7 support, and inclusive services for the LGBTQ community. While specific success rates are not disclosed, the practice highlights high patient satisfaction through numerous testimonials praising the multidisciplinary team of doctors, nurses, embryologists, and coordinators who deliver individualized, evidence‑based care. Additional patient support services encompass comprehensive counseling, flexible payment options, detailed cost breakdowns, and a commitment to clear communication throughout every step of the fertility journey.

check_circleWhy choose Seattle Reproductive Medicine?

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    1. Compassionate Nursing Team
    Nurses such as Nikki Rey, Jenna, and Tamera consistently provide gentle reminders, clear explanations, and emotional support. Patients describe feeling cared for like a friend, noting that nursing check‑ins improve mood and reduce anxiety throughout the IVF journey.
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    2. Prompt Communication & Scheduling
    The patient portal and front‑desk staff respond quickly to inquiries, often within the same day. Appointment scheduling is described as fast and organized, allowing treatment to begin without unnecessary delays.
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    3. Skilled Physicians & Successful Outcomes
    Doctors including Dr. Amy Criniti, Dr. Paul Lin, Dr. Thyer, and Dr. Davis are praised for thorough explanations and achieving pregnancies, including twins, after multiple cycles. Their expertise contributes to high success rates reported by many patients.
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    4. Clean, Modern Facilities & Extras
    Clinics are described as spotless, comfortable, and equipped with up‑to‑date technology. On‑site services such as acupuncture are offered to reduce stress, enhancing the overall patient experience.
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    5. Transparent Billing Support
    Billing staff are noted for providing detailed coverage information and assisting with insurance claims. Several patients highlight helpful interactions that clarify costs and payment plans.

warningWhat to watch out for at Seattle Reproductive Medicine?

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    1. Inconsistent Clinical Protocols
    Some patients report IUI procedures performed without confirming ovulation and HSG tests conducted by staff lacking relevant expertise, leading to painful experiences and perceived failures.
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    2. Communication Gaps with Certain Doctors
    Dr. Paul Lin and occasionally Dr. Criniti are cited for poor recall of patient histories, limited empathy, and unclear explanations, causing frustration and repeated clarification requests.
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    3. Billing Confusion & Aggressive Collection
    Instances of duplicate billing, unexpected payment demands, and aggressive front‑desk behavior have been reported, creating stress and distrust around financial handling.
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    4. Restrictive Policies and Enforcement
    The clinic enforces a BMI cutoff for IVF transfers and has been criticized for refusing mask requests, with staff delivering intimidating messages that conflict with patient safety expectations.
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    5. Variable Staff Knowledge & Training
    Several reviews mention nurses or medical assistants who appeared overloaded, unfamiliar with individual cases, or unable to perform procedures correctly, leading to delays and inconsistent care.
4.1
starstarstarstarstar
52 reviews
Based on real patient reviews

Seattle Reproductive Medicine — Patient Reviews

W
W*** W.
2 months ago
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Dr. Amanda Hurliman is a truly excellent physician, and I cannot recommend her highly enough! Throughout my egg retrieval process, she was incredibly responsible and precise, every medication adjustme…

H
H*** D.
5 months ago
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Don’t go to SRM. It’s just a factory, they don’t customize for each client’s situation. They just want to earn money! There is very little involvement from the doctors. You only get connect to the doc…

M
M***
9 months ago
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My husband and I are incredibly grateful to the entire team at SRM Bellevue (primary location) and SRM Seattle (for specific purposes) who we have been with since 2024 and recently graduated with a po…

B
B*** A.
10 months ago
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Building 3055 is the most DIFFICULT to locate. Arrow indicates to go one way and building isn’t even marked. Building needs way better and clearer signage. Would be 5/5 but confusing directions and …

S
S*** C.
1 years ago
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This clinic has a poor reputation due to excessive charging, inaccurate test results, and misleading advice. Treatment under Dr. Amy Crinti has been unsuccessful and lacks expertise in IUI procedures. The clinic has shown a plan to fail treatments.

The whole SRM is a coop you get into it and you are never coming out of it. That coop makes sure they keep on mending money from you. We are with this clinic since November 2024 and did not get pregna…

A
A*** S.
1 years ago
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I have a limited experience, but was satisfied with the level of care provided.

A
a*** p.
1 years ago
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Not only did dr criniti not listen to my health concerns that were co existing prior to my evaluation, but the tests I paid for were super basic and didn’t even cover a full blood panel for my health.…

A
A*** (.
1 years ago
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I have a limited experience, but was satisfied with the level of care provided.

R
r***
2 years ago
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I am a patient undergoing IVF treatment at SRM. Although my treatment is not yet complete, I must commend my CareTeam nurse, Nikki Rey, with many, many praises! She is incredibly patient and professio…

M
M*** K.
2 years ago
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They came highly recommended to me and were beyond fantastic to work with. So so tender and caring and professional. 💗🙏🏻 …

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