4.4
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113 reviews
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About Seattle Reproductive Medicine

Pinnacle Fertility is a comprehensive reproductive medicine clinic located in Scottsdale, Arizona, specializing in advanced infertility treatment and personalized IVF care; the center offers a full spectrum of services including in‑vitro fertilization, egg freezing, embryo testing, fertility preservation, and tailored hormonal therapies, complemented by transparent, upfront pricing and flexible PatientFi financing with no hard credit checks. Award‑winning physicians and a multidisciplinary team of embryologists, nurses, patient navigators, and care coordinators provide compassionate, evidence‑based care across a national network of locations such as Atlanta, Cleveland, and other regional sites, while supporting LGBTQ patients and offering dedicated 24/7 communication channels, detailed cost breakdowns, and individualized treatment plans. Although specific success rates are not disclosed in the provided material, the clinic highlights numerous patient testimonials praising high clinical expertise, consistent support, and successful pregnancies. Pinnacle’s professional approach emphasizes collaborative decision‑making, state‑of‑the‑art laboratory facilities, and a patient‑centered environment that includes comprehensive educational resources, coordinated scheduling, and ongoing emotional support throughout every stage of the fertility journey.

check_circleWhy choose Seattle Reproductive Medicine?

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    1. Expert and Compassionate Physicians
    Dr. Eric Mazur, Dr. Nichole Barker, and Dr. Wald deliver thorough explanations and tailored treatment plans. They address complex cases such as severe endometriosis, tubal factor, and male factor infertility, leading to successful pregnancies and births on first attempts.
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    2. Supportive Nursing and Administrative Staff
    Nurse Amanda, Megan, Lexie, and front‑desk staff provide rapid replies, emotional encouragement, and attentive care. Patients highlight their kindness, availability for small concerns, and willingness to go above and beyond during vulnerable moments.
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    3. High Success Rates and Efficient Procedures
    The clinic consistently reports successful IVF cycles, including first‑cycle pregnancies, twin births, and smooth embryo transfers. Coordination of fertility insurance and prompt handling of testing and ultrasounds contribute to positive outcomes.
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    4. Clear Clinical Communication
    Physicians explain procedures, risks, and expectations in understandable language. Early‑pregnancy monitoring and follow‑up calls give patients confidence and a sense of control throughout treatment.

warningWhat to watch out for at Seattle Reproductive Medicine?

  • warning
    1. Billing Errors and Unexpected Costs
    Multiple patients experienced inaccurate insurance claims, duplicate bills, and large discrepancies that required extensive manual review. Overcharges and delayed refunds have caused significant financial stress.
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    2. Poor Front‑Desk and Scheduling Responsiveness
    Receptionists often fail to schedule appointments, return calls, or provide accurate portal links. Patients report rude interactions, missed cancellations, and difficulty reaching staff during holidays.
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    3. Lack of Family‑Friendly Waiting Areas
    The clinic does not provide separate rooms for families, forcing childless patients to sit with children or separating partners during procedures. This environment adds emotional discomfort during sensitive visits.
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    4. Administrative and Paperwork Mistakes
    Donor sperm paperwork has been mishandled, patient gender entries were incorrectly recorded, and test results are sometimes posted to portals without personal notification, creating confusion and delays.
4.4
starstarstarstarstar
113 reviews
Based on real patient reviews

Seattle Reproductive Medicine — Patient Reviews

P
P***
2 weeks ago
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I am so glad to be done with this place. We came here on the glowing recommendations of several friends who had used them previously, but let me tell you, this is not the SRM of a few years ago. This…

R
R*** M.
1 months ago
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Overall not a good experience. I would highly recommend you go elsewhere for a higher standard of care. At SRM the standard of care is VERY low. My wife and I worked with SRM for over a year and it w…

S
S*** W.
1 months ago
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EDIT: pinnacle has since reached out and resolved the matter which I am grateful for. SRM was wonderful. Once pinnacle took over, they tried to back charge me for procedures I already paid for. I gue…

M
m*** k.
2 months ago
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2nd & final update: It has been over a week and no word has been heard from the email address I was told to reach out to. It has been such a hard decision after the two successful pregnancies we had w…

S
S*** H.
2 months ago
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We were always treated with respect and kindness. Dr. Mazur gave us hope and was so confident in getting us pregnant. Thankfully he was right! Everyone at this office was also great. We will back soon…

D
D*** S.
4 months ago
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Been with Pinnacle Fertility for over 5 years and have been so happy with my care. Dr. Mazur is incredible to work with and the entire staff is attentive and friendly. I’m so grateful we chose to go h…

H
H*** A.
4 months ago
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The nurses are the heroes- 5 stars for the nurses. 0 stars for the dr.

C
C*** B.
4 months ago
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This clinic is knowledgeable and great at what they do. They made my wife and I comfortable through our whole journey. They are professional, polite and personable. I highly recommend!

S
S*** D.
5 months ago
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Working with SRM was great. All the staff were very kind, understanding and proficient in what they do. I don’t believe I would be here at 16 weeks pregnant if it weren’t for Megan Jacklin. She is the…

A
A*** (.
5 months ago
starstarstarstarstar

I started my journey with SRM Tacoma in April 2023. I was assigned to Dr. Mazur. We went through 3 rounds of egg retrieval and 4 rounds of embryo transfer. I just had my twins last September! Dr. Mazu…

Seattle Reproductive Medicine — FAQ

smart_toyAI-generated
Pinnacle Fertility’s Tacoma location has served the Washington community since its founding in 2004, originally operating as Seattle Reproductive Medicine. Over nearly two decades the clinic has earned multiple accreditations, including CAP (College of American Pathologists) accreditation, AAAHC (Accreditation Association for Ambulatory Health Care) status, and certification by the American Society for Reproductive Medicine (ASRM). It is a member of the Society of Assisted Reproductive Technology (SART) and holds FDA registration. The clinic’s reputation is reflected in national rankings, placing #26 on Newsweek’s 2024 list of America’s Best Fertility Clinics and #27 on Newseek’s 2023 list. These milestones underscore Pinnacle Fertility’s commitment to high‑quality assisted reproduction, innovative protocols, and patient‑centered care.

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