4.1
starstarstarstarstar
66 reviews
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About Seattle Reproductive Medicine

Pinnacle Fertility is a fertility clinic located in Scottsdale, Arizona, specializing in comprehensive reproductive medicine including IVF, IUI, egg freezing, and personalized infertility treatment across a nationwide network of centers; the clinic offers award‑winning physicians recognized nationally for expertise, clear transparent pricing with detailed cost breakdowns, and fast PatientFi financing that requires no hard credit checks. Its multidisciplinary team of doctors, nurses, embryologists, patient navigators and coordinators provides compassionate, evidence‑based care, emphasizing individualized treatment plans, continuous communication, and support for diverse populations including the LGBTQ community. Unique features include same‑day appointment scheduling when slots are available, a patient‑first approach highlighted by glowing testimonials of successful pregnancies, and a robust support system offering 24/7 access to care coordinators, educational resources, and flexible payment options. While specific success rates are not disclosed, the clinic’s high patient satisfaction scores and numerous positive outcomes underscore its effectiveness, and its commitment to privacy, HIPAA compliance, and a seamless digital experience further distinguishes Pinnacle Fertility as a leading provider of fertility services.

check_circleWhy choose Seattle Reproductive Medicine?

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    1. Compassionate Expert Doctors
    Dr. Michele Cho, Dr. Hurliman, Dr. Shah, and Dr. Criniti provide thorough explanations, personalized treatment plans, and empathetic support. Patients describe their interactions as kind, knowledgeable, and confidence‑building throughout the IVF journey.
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    2. Responsive Caring Staff
    Nurses and coordinators such as Anne Judge, Grace Hallas, Kimmy, and Katie answer questions quickly, offer emotional reassurance, and maintain consistent communication via phone and email, creating a supportive network for patients.
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    3. Punctual Appointments
    Appointments start on time with minimal waiting, and the clinic’s workflow allows patients to be seen promptly, reducing stress during a sensitive treatment period.
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    4. Comfortable Facilities
    The clinic environment is warm and inviting, with painless blood draws and quick, minimally uncomfortable procedures, helping patients feel at ease during frequent visits.
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    5. Strong Success Outcomes
    Multiple patients report achieving pregnancy and delivering healthy children after treatment at SRM, underscoring the clinic’s effective clinical outcomes.

warningWhat to watch out for at Seattle Reproductive Medicine?

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    1. Billing and Insurance Confusion
    Patients encounter duplicate billing, unclear statements, and charges from an out‑of‑state office, leading to frustration and additional financial stress.
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    2. Appointment Scheduling Difficulties
    Phone, chat, and text channels often fail to connect, resulting in missed or delayed appointments and a challenging initial contact experience.
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    3. Front Desk Inconsistencies
    Scheduling errors, inattentive staff, and inaccurate diagnostic reports have been reported, causing confusion and additional follow‑up visits.
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    4. Perceived Pressure for Extras
    Some patients feel urged toward additional procedures or genetic counseling, creating a sense of being pushed rather than guided.
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    5. Isolated Staff Rudeness
    Specific incidents describe dismissive or judgmental behavior by a nurse, leaving patients feeling unheard and uncomfortable during sensitive procedures.
4.1
starstarstarstarstar
66 reviews
Based on real patient reviews

Seattle Reproductive Medicine — Patient Reviews

O
O***
4 months ago
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I promised myself I'd write a review because of how frustrated I was at times with this clinic. Having said that, the process went well overall and my care team, Dr Akhil Shah and Jaycie, as well as t…

Y
Y***
5 months ago
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Had a really good experience here. I went to the wrong location (my mistake) and they still found a way to get me in which was incredibly helpful! I was impressed!

B
B*** W.
1 years ago
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Avoid this clinic due to double billing and argumentative staff. They have a poor communication quality and provided unsuccessful treatments. Their financial policies are questionable and frustrating for patients.

Do not go here. They billed my insurance, then billed my infertility insurance, plus we payed cash for the cycle and when I called regarding this the financial coordinator supervisor thought it was be…

B
B*** W.
1 years ago
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I appreciate SRM so much, they are efficient and caring. I see Dr Hurliman and she is very thorough and kind. All of the staff is great! I am grateful to have found you guys. Thank you for everything!…

S
S*** S.
1 years ago
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Had good experience at kirkland srm with Dr.Akhil Shah. He was kind and very clear in explaining situation . And he always was good with answering our doubts and i cudnt ask for more. We just needed s…

L
L*** S.
2 years ago
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Best best best!! Love all the staff there!!! And feel so blessed with being a patient here!!

X
X*** L.
2 years ago
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Nurses here are nice and professional but kind of hard parking here.

K
K*** S.
2 years ago
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Can't even get a real person on the phone to make an appointment. I've tried the website chat, no response. The text message option, no response. Not even an option to wait on hold for a person over t…

R
R*** T.
3 years ago
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I had a bad experience with SRM Kirkland services, I would not recommend SRM until you have no other option.

E
E*** M.
4 years ago
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The staff was very kind and knowledgeable. Appointments were on time. The location was so easy to access.

Seattle Reproductive Medicine — FAQ

smart_toyAI-generated
Pinnacle Fertility provides a comprehensive suite of assisted reproduction services, including IVF (in vitro fertilization) with ICSI, intrauterine insemination (IUI), egg retrieval, and semen analysis. The clinic also offers fertility preservation options such as egg freezing, comprehensive genetic testing (including PGT‑A), donor egg services, and laparoscopic procedures for underlying reproductive issues. Additional support services include fertility medications, counseling, and dedicated LGBTQ+ family‑building programs. By covering the full spectrum of fertility treatment—from initial evaluation to embryo transfer and post‑treatment care—Pinnacle aims to meet the diverse needs of individuals and couples seeking to build their families.

Contact & Location