3.5
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203 reviews
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About Seattle Reproductive Medicine

Pinnacle Fertility is a fertility clinic located in Scottsdale, AZ, specializing in comprehensive reproductive medicine and assisted reproductive technologies such as IVF, egg freezing, and personalized infertility treatment plans; the clinic’s nationwide network includes locations in Atlanta, Cleveland, and other major cities, offering patients across the United States access to award‑winning physicians recognized nationally for their expertise and compassionate care, while transparent, upfront pricing and a streamlined PatientFi financing option with no hard credit checks provide financial clarity and flexibility; services encompass full-cycle fertility care from initial consultation and diagnostic testing to advanced laboratory services, embryo banking, and genetic screening, supported by a dedicated team of doctors, nurses, embryologists, patient navigators, and coordinators who ensure continuous, empathetic communication and 24/7 availability for questions, with additional patient‑focused resources such as LGBTQ‑friendly care, individualized counseling, and coordinated support throughout the journey, creating a distinctive, patient‑centered experience that blends clinical excellence with holistic support.

check_circleWhy choose Seattle Reproductive Medicine?

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    1. Compassionate Medical Team
    Dr. Eric Mazur, Dr. Nicole Barker, Dr. Paul Lin, Dr. Hurliman, Dr. Shah, Dr. Gerard, and Dr. Dudley consistently provide clear explanations, honest assessments, and supportive bedside manner. Nurses such as Alexa Skinner, Hannah, Lindsi, and Taylor are frequently described as empathetic, attentive, and proactive in answering questions.
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    2. Personalized Communication
    The clinic sends regular text updates, voice messages, and detailed schedule reminders. Patient navigators like Melanie Love and Taylor keep patients informed throughout each IVF step, reducing uncertainty and enhancing confidence.
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    3. Clean, Accessible Facilities
    Modern clinics in Seattle, Tacoma, and Bellevue feature bright, well‑maintained spaces, ample parking, and weekend hours, allowing flexible scheduling for busy patients.
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    4. High Success Outcomes
    Multiple patients report successful pregnancies, including twins, donor‑egg cycles, and natural‑cycle IVF, demonstrating the clinic’s ability to achieve positive reproductive results.

warningWhat to watch out for at Seattle Reproductive Medicine?

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    1. Inconsistent Communication
    Several patients experience delayed or unanswered messages, especially during critical moments such as oocyte retrievals or insurance approvals, leading to heightened stress and uncertainty.
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    2. Billing and Insurance Challenges
    Cost estimates are often vague, insurance approvals are missed, and unexpected charges—including rising storage fees—create financial frustration for many patients.
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    3. Administrative Disorganization
    Frequent errors such as missed prescriptions, forgotten lab orders, incorrect appointment scheduling, and navigator unavailability indicate systemic workflow gaps.
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    4. Variable Support for Specific Populations
    LGBTQ couples and some patients report feeling treated as numbers, with limited tailored guidance and occasional condescending interactions, suggesting a need for more inclusive practices.
3.5
starstarstarstarstar
203 reviews
Based on real patient reviews

Seattle Reproductive Medicine — Patient Reviews

E
E*** S.
2 months ago
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Truly truly do not go here. I could write an essay about how bad our experience was, but the way things are run is SO incredibly disorganized. I was once left waiting in the lobby for TWO hours after …

A
a*** a.
2 months ago
starstarstarstarstar

If i could give a higher rating for this location, I would. I had such a pleasant experience with the whole staff and even with the surgery, believe it or not. When I first arrived, I told nurse Hann…

S
S*** M.
3 months ago
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I had my egg retrieval procedure at this clinic, and I truly cannot say enough good things about the entire experience. From the moment my name was called in the waiting room, Evie made me feel at eas…

P
P*** M.
3 months ago
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I’ve been an established patient here and completed one IVF cycle already. I was preparing for my second cycle when a serious administrative failure caused me to miss it entirely. Despite my fertilit…

C
C*** M.
3 months ago
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SRM provides exceptional care with receptive doctors, supportive staff, and minimal waiting. The Seattle office is warm and inviting. Highly recommended.

I just wanted to say that SRM has been incredible throughout my entire process. The doctors have been so receptive and kind, and my assigned nurse was truly amazing—always on top of communication and …

V
V*** L.
3 months ago
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Alert in your IVF process! If you have fibroids, do NOT go to this clinic ex SRM . They couldn’t even locate my ovaries, didn’t read my IVF doctor’s orders carefully, and focused on measuring fibroids…

发***
4 months ago
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Absolutely loved my experience at Pinnacle Fertility! Mrs Rodge at the front desk was super helpful and patient, she made scheduling and all my questions so easy. Mrs Cindy Wong was amazing during my …

A
A*** L.
4 months ago
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I am very thankful to Dr. Broughton’s team and truly have no complaints. Everyone was kind, professional, and always willing to accommodate my schedule and answer any questions. The quality of care an…

D
d***
5 months ago
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Poor communication led to significant issues with IVF treatment, insurance approval, and prescription delivery resulting in failed treatment.

Wildly unprofessional business. They left me on a table in a gown for 50 minutes with a full bladder. They were apologetic, but that's not right. I was willing to let that and all the lack of effectiv…

T
T*** J.
5 months ago
starstarstarstarstar

Worst IVF clinic with no face-to-face doctor interaction, lack of communication, and multiple failed IVFs. No follow-up or reasons given for failed IVFs. Multiple complaints about the clinic.

Worst infertility clinic I have ever seen in my life. once they got your money you would not be able to see the doctor face in your treatment journey. No one cares about your IVF Journey. Lack of comm…

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