About ReproMed Fertility

Generation Fertility is a comprehensive fertility clinic located in Waterloo, Ontario, serving Southwestern Ontario and expanding to Toronto West and Vaughan/Newmarket, specializing in personalized assisted reproductive medicine and inclusive family‑building solutions; the centre offers a full spectrum of services including fertility testing, in‑vitro fertilisation (IVF) with advanced PGT‑A genetic testing and endometrial microbiome analysis, intrauterine insemination (IUI), ovulation induction, egg freezing, donor‑egg/sperm programs, surrogacy coordination and dedicated LGBTQSIA+ care, all delivered in a state‑of‑the‑art laboratory opened in 2021 and supported by The Fertility Partners network; Generation Fertility consistently reports pregnancy rates that exceed the national average across all age groups, with cumulative clinical IVF success highlighted in recent CARTR Plus data, reflecting the expertise of its multidisciplinary team of fellowship‑trained specialists such as Dr. Tamara Abraham, Dr. Judy Campanaro, Dr. David Gurau, Dr. Michael Hartman, Dr. Ingrid Lai and others who combine research excellence with compassionate, patient‑centred communication; the clinic’s approach blends intentional, evidence‑based treatment planning, clear education, and round‑the‑clock support—including dedicated patient coordinators, counseling resources, community story sharing and multilingual assistance—ensuring every individual feels guided, respected and empowered throughout their journey to parenthood.

check_circleWhy choose ReproMed Fertility?

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    1. Expert Medical Team
    Dr. Violetta Buduryan, Dr. Del Valle, and Dr. Daphne Chong provide clear explanations, personalized treatment plans, and compassionate bedside manner. Patients cite successful IVF, IUI, and egg‑freezing outcomes directly attributed to their expertise.
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    2. Responsive Support Staff
    Patient coordinator Dora, along with nurses Diane, Rachel, and Sylvia, consistently answer questions quickly via email or phone, offering detailed medication instructions and emotional encouragement throughout the journey.
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    3. Organized Clinical Operations
    Appointments run on time, especially under Dr. Buduryan's leadership, and the laboratory and ultrasound teams deliver fast turnaround on tests and embryo updates, contributing to smooth procedural flow.
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    4. Warm, Caring Atmosphere
    The clinic environment is described as welcoming and comforting, with staff showing genuine empathy, which helps patients feel supported during stressful fertility treatments.

warningWhat to watch out for at ReproMed Fertility?

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    1. Unclear Administrative Fees
    Patients report a $195 administrative charge with no transparent explanation, as well as ongoing billing for cryo‑storage embryos despite requests for disposal, leading to confusion and frustration.
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    2. Front‑Desk Inconsistencies
    While many staff are praised, several reviews mention abrupt, unfriendly, or unhelpful receptionists, long waiting periods, and difficulty reaching the office by phone.
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    3. Limited Diagnostic Depth
    Some clinicians are criticized for labeling cases as "unexplained infertility" and recommending IUI or IVF without thorough testing, resulting in missed diagnoses such as blocked tubes or endometriosis.
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    4. High Medication Costs
    Patients note that medication prices are significantly higher than retail pharmacies and that the clinic does not offer direct billing, forcing patients to pay out‑of‑pocket and seek external prescriptions.
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122 reviews
Based on real patient reviews

ReproMed Fertility — Patient Reviews

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A*** M.
3 months ago
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I like Dr Buduryan She is very caring, knowledgeable and actually put her feet in our shoes to consider our situation. After every interaction with her, I get quite a hope because she explains everyth…

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M*** C.
3 months ago
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My experience at Generation Fertility West was absolutely awful, and I would strongly urge anyone considering fertility treatment—especially IVF—to think very carefully before coming here. A major re…

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L*** M.
4 months ago
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IVF clinic experience was deeply disappointing due to patient safety concerns, medical competence issues, and lack of communication. Excessive wait times, medication errors, and misidentification of the patient added to the stress. Fertility treatment des

SERIOUS WARNING — PATIENT SAFETY CONCERNS I am sharing my experience to strongly warn prospective patients. What I experienced raises serious concerns about patient safety, medical competence, and bas…

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R*** Q.
4 months ago
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Excellent fertility clinic with friendly staff and excellent care.

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A*** E.
5 months ago
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Generation Fertility has phenomenal staff, is organized, and makes patients feel comfortable. However, there may be issues with parking and a negative experience was had with a receptionist at a previous clinic. I highly recommend this clinic.

I don’t even know where to begin. This clinic is absolutely amazing. Not sure why people are complaining about the receptionist because every single person I have had an interaction with have been phe…

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A*** L.
5 months ago
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We had a great experience at Generation Fertility, where the staff was kind and supportive, and the communication was quick and clear.

We have had a great experience at Generation Fertility. The whole team is very kind and supportive. They explained everthing very clearly and made us feel comfortable. Their responses are very quick a…

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S*** F.
5 months ago
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IVF appointments and procedures were smooth and pleasurable. Doctor Hartman and his team are impressive. Highly recommended for over a year.

The countless appointments and procedures I’ve had are always smooth and pleasurable. Doctor Hartman and his team are an amazing group. We’ve been with them for over a year now and wouldnt go anywhere…

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T*** T.
5 months ago
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Poor wait time management and neglect of patient discomfort led to a frustrating and painful experience.

I had a great time until this one lady told me to drink a lot of water and it would only be a 10 min wait. I ended up waiting for 45 min BUSTING at the seams…. It hurt so bad and she wouldn’t let me g…

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A*** O.
5 months ago
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Visited Generation Fertility Clinic for IVF, recommended IUI by Dr. Violet D, received successful treatment, now 6 months pregnant with a baby boy.

My name is Anita and this is my first time going to any clinic for fertility test. When I went to google to search for fertility clinic for the first time I saw a lot of it but when my eyes landed on …

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M*** M.
5 months ago
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Successfully conceived a daughter through IVF 10 years ago, but clinic continues to request payment for unwanted cryo-storage services with poor communication quality.

My wife and I used this clinic 10 years ago and conceived our daughter as a result. So that is obviously a great outcome and why they got the stars I assigned. The clinic keeps additional embryos whi…

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