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Regional Fertility Program

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Calgary, Canada

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Egg Donation , Genetics , ICSI , Insemination (IUI) , MESA , PESA , Social Freezing , Spermbank , Surrogacy

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2.6

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About Regional Fertility Program

Regional Fertility Program is a comprehensive fertility and assisted reproductive technology clinic located in Calgary, Alberta, Canada, specializing in personalized infertility diagnosis and treatment for individuals, couples, same‑sex partners, transgender patients and single parents. The program offers a full spectrum of services including IVF, ICSI, IUI, pre‑implantation genetic testing (PGT‑A, PGT‑M/SR), surrogacy coordination, donor sperm, fertility preservation, and tailored options for LGBTQ+ families, all supported by state‑of‑the‑art laboratory facilities and an on‑site licensed pharmacy offering competitive rates. Since its inception in 1984, RFP’s IVF program has resulted in the birth of over 17,000 babies, reflecting consistently high success outcomes achieved through evidence‑based protocols and rapid initiation of treatment after pre‑IVF testing. A multidisciplinary team of twelve board‑certified reproductive endocrinologists, an IVF laboratory director, registered psychologists, nursing leaders, and dedicated support staff collaborate to provide individualized care, daily case reviews, and seamless coordination of ultrasounds, embryo handling and surgical procedures. Patient support extends beyond medical care to include counseling, comprehensive FAQs, educational resources, and a robust pharmacy service, ensuring a compassionate, streamlined experience from initial assessment through successful family building.

Why choose Regional Fertility Program?

check_circle Expert Medical Team
Physicians such as Dr. Min, Dr. Gotz, Dr. Foong, and Dr. Paterson are noted for their expertise, honesty, and compassionate communication. Patients cite thorough explanations of treatment options and confidence in the clinical decisions made by these doctors.
check_circle Compassionate Pharmacy Staff
The pharmacy team, highlighted by Kendra, consistently provides calm, helpful assistance with medication counseling and financial concerns, creating a supportive environment during stressful treatment phases.
check_circle Effective Prelude App
The clinic’s Prelude app enables rapid messaging, same‑day responses, and clear appointment reminders, reducing reliance on the overloaded phone system and improving patient access to information.
check_circle Successful Outcomes
Several patients report successful IVF cycles, including twin pregnancies and natural conceptions after clinic‑guided treatment, demonstrating the clinic’s capability to achieve positive results.
check_circle Personalized Care for Some
When appointments are secured promptly, staff members take time to listen, answer detailed questions, and tailor protocols, fostering a sense of individualized attention.

What to watch out for at Regional Fertility Program?

warning Poor Phone & Front Desk Service
Multiple accounts describe unanswered calls, long hold times, and rude receptionists who hang up or provide inaccurate information, creating frustration and anxiety for patients.
warning Long Wait Times & Scheduling Delays
Referral-to-consult intervals often extend several months, and patients report difficulty securing timely appointments, sometimes waiting over a year for procedures.
warning Aggressive Upselling of Expensive Treatments
Staff are reported to push higher‑cost options quickly after positive tests, with limited discussion of alternatives, leading patients to feel pressured financially.
warning Billing Transparency Issues
Patients encounter shifting price lists, unexpected large invoices, and unclear explanations of credits or fees, causing confusion and perceived financial exploitation.
warning Fragmented Continuity of Care
Frequent changes in doctors and nurses, lack of follow‑up on test results, and minimal post‑procedure check‑ins make many feel treated as numbers rather than individuals.

Regional Fertility Program - Patient Reviews

2.6

star star star star star

Dayana Fern*****

2 months ago

star star star star star

I’ve been waiting almost 4 months for an appointment. The clinic has never called me, even though they claim they left a voicemail. The person I spoke to was very rude, speaking to me as if they were doing me a huge favor. Terrible customer service!

Mhavie Ann P*****

2 months ago

star star star star star

Thank you to all the nurses and doctors! After being with you since 2021, I finally got to hold my precious little one. To all the IVF patients out there—you are in the hands of truly amazing doctors and nurses who genuinely understand and care for our situation. A very special thank you to Dr. Raguz and Dr. Wong for the guidance, patience, and dedication throughout this journey. It may not be easy, but it becomes lighter when you follow their advice, take your medications faithfully, and always place everything in God’s hands. Thank you, Regional Fertility, for helping make our miracle possible 🤍✨

Sco*****

3 months ago

star star star star star

My wife has endometriosis and they pushed us through, took our money, and told us it wouldn't affect us. We know now, that treatment for endometriosis, and an eggcount should have been done. We trusted them. Reprehensible cash grab. Go to Singapore, Greece, or a private clinic that will do appropriate tests and give adequate attention to fertility issues with wrap around care. edit: it is too late now. The Regional Fertility Clinic kicked the can down the road for almost a decade, encouraging us to try a natural birth and ignoring my wife's condition before recommending IVF, only to come up with 6 poor quality eggs. Freezing when we first visited should have been encouraged, but I would assume our old male fertility doctor is largely ignorant of her condition. She also has a male family doctor who didn't understand the condition. This is why I encourage others to go somewhere with more education in regards to this specific issue.

P*****

3 months ago

star star star star star

Great program, great doctor. Prices keep increasing for an already very expensive program.

Gail*****

3 months ago

star star star star star

Great experience. Did 7 IUIs, one IVF cycle with two transfers. They always took the time to explain our options, always responded to messages and calls quickly and generally treated us with care and support. Would always recommend them.

Regional Fertility Program - FAQ

smart_toy AI-generated based on information from the clinic's website

Does Regional Fertility Program offer egg donation for IVF treatment? expand_more

Yes, Regional Fertility Program runs a comprehensive donor egg program. Patients can use known donors or obtain vitrified eggs from accredited egg banks, including MyEggBank (USA) and Canadian partners such as Can‑Am Cryoservices. Donor eggs are shipped frozen, warmed, and fertilized in the clinic’s laboratory using ICSI, followed by daily embryo assessment and blastocyst transfer. The program also provides counseling to help patients navigate the emotional, legal, and medical aspects of donor egg use. Screening of donors follows Health Canada regulations, ensuring thorough infectious‑disease and genetic testing before any eggs are released for treatment.

Does Regional Fertility Program provide fertility treatment for same-sex couples? expand_more

Regional Fertility Program is inclusive of same‑sex couples and offers a range of assisted reproduction options tailored to their needs. Female couples can pursue therapeutic donor insemination (TDI) with screened donor sperm, or opt for donor egg IVF combined with gestational surrogacy when a uterus is unavailable. Male couples are supported through donor sperm programs and can also explore surrogacy arrangements. The clinic’s counseling services address the legal, psychological, and medical aspects of LGBTQ+ family building, and all procedures are performed by the same experienced fertility team that serves heterosexual patients, ensuring equitable care and outcomes.

What are the IVF success rates at Regional Fertility Program? expand_more

Regional Fertility Program reports that its IVF program, operating since 1984, has resulted in the delivery of more than 17,000 babies, reflecting a long‑term track record of successful outcomes. While the clinic does not publish age‑specific pregnancy percentages, the volume of live births over nearly four decades demonstrates consistent effectiveness across a broad patient population. The program emphasizes rigorous pre‑IVF screening, individualized stimulation protocols, and advanced laboratory practices such as laser‑assisted hatching and vitrification, all of which contribute to high implantation and pregnancy rates. Success is further supported by the clinic’s accreditation and regular internal audits, ensuring that outcomes remain competitive within Canada’s assisted reproduction landscape.

What is the history and background of Regional Fertility Program? expand_more

Regional Fertility Program was founded in 1984 as a public‑sector assisted reproduction centre serving Calgary and the wider Alberta region. Over its nearly 40‑year history, the program has facilitated the birth of more than 17,000 babies, reflecting its growth and sustained success. The clinic operates within a multidisciplinary framework that includes fertility physicians, embryologists, nurses, psychologists, and a dedicated on‑site pharmacy. It is recognized as a Technology Affiliate of MyEggBank in the United States, enabling access to vitrified donor eggs. The program holds accreditation from Accreditation Canada for its laboratory and complies with Health Canada regulations for donor gamete handling, underscoring its commitment to safety, quality, and continuous improvement.

Who are the fertility doctors and specialists at Regional Fertility Program? expand_more

Regional Fertility Program’s medical team includes three leading reproductive endocrinologists. Dr. Nikolett Raguz, MD, FRCSC, holds a Bachelor of Science in Human Biology and Biochemistry, a medical degree from the University of Calgary, and a Master of Science in Healthcare Quality; she focuses on general infertility and patient safety. Dr. S. C. Foong, MD, FRCSC, serves as Medical Director; he completed a fellowship in Reproductive Endocrinology and Infertility at the Mayo Clinic, was recognized as one of America’s Top Physicians (2004‑2005), and now teaches as a Clinical Assistant Professor at the University of Calgary. Dr. Jennifer Hilton, MD, FRCSC, GREI, earned a Bachelor of Science in Physiology and a Master’s in Obstetrics, Gynecology, and Reproductive Sciences, and has received the Canadian Fertility and Andrology Society Best Paper Award for ovarian imaging research. Together they lead a multidisciplinary team of fertility specialists, embryologists, nurses, and counselors.

What fertility treatments and services does Regional Fertility Program offer? expand_more

Regional Fertility Program provides a comprehensive suite of assisted reproductive technologies. Core IVF services include conventional in‑vitro fertilization, intracytoplasmic sperm injection (ICSI), and pre‑implantation genetic testing for aneuploidy (PGT‑A) as well as for monogenic and structural disorders (PGT‑M/SR). The clinic also offers intrauterine insemination (IUI), donor sperm programs, a full donor egg program with vitrified eggs from MyEggBank, and fertility preservation options such as egg and sperm freezing. Specialized pathways are available for single women, same‑sex couples, and transgender patients, including reciprocal IVF and gestational surrogacy coordination. Additional services encompass hormonal testing, ovarian reserve assessment, genetic carrier screening, and counseling, ensuring personalized care from diagnosis through pregnancy.

What IVF laboratory technology does Regional Fertility Program use? expand_more

The laboratory at Regional Fertility Program employs several advanced technologies to optimize embryo development. Vitrification is used for rapid cryopreservation of eggs, embryos, and donor gametes, minimizing ice‑crystal damage and improving post‑thaw survival. The clinic also utilizes laser‑assisted hatching to facilitate embryo implantation, especially for frozen‑thawed embryos. All semen analyses and sperm processing are performed in the on‑site Diagnostic Semen Laboratory, which is accredited by the College of Physicians and Surgeons of Alberta and inspected by Health Canada, ensuring high‑quality standards for sperm washing, cryopreservation, and genetic testing. Embryologists conduct daily embryo assessments using time‑controlled incubators to maintain optimal temperature and humidity conditions throughout culture.

Does Regional Fertility Program treat single women seeking fertility treatment? expand_more

Regional Fertility Program explicitly welcomes single women who wish to build a family. The clinic offers therapeutic donor insemination (TDI) using screened donor sperm from partnered sperm banks, as well as full IVF cycles with donor eggs or the patient’s own eggs when indicated. Single patients receive individualized counseling to address the unique emotional and logistical considerations of third‑party reproduction, and they have access to the same multidisciplinary care—including fertility specialists, embryologists, and psychologists—as couples. The program’s on‑site pharmacy and laboratory support streamline treatment for solo patients, ensuring a seamless path from diagnosis to pregnancy.

Contact

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Phone +1 403-284-5444

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Address 2000 Veterans Pl NW #400, Calgary, AB T3B 4N2, Canada (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 7:30 AM – 4:30 PM
Tuesday: 7:30 AM – 4:30 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 4:30 PM
Saturday: 7:30 AM – 3:00 PM
Sunday: 7:30 AM – 3:00 PM

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