location_onUnited StatesOpen

REACH - Reproductive Endocrinology Associates of Charlotte

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 704-343-3400
3.2
starstarstarstarstar
318 reviews
See all reviews

About REACH - Reproductive Endocrinology Associates of Charlotte

Reach Fertility is a fertility clinic located in Charlotte, North Carolina, with additional locations in Lake Norman and Ballantyne, specializing in fertility treatments, genetic testing, and family building services for diverse patient needs, including LGBTQIA+ family building and single parents. The clinic, founded in 1988, boasts an experienced team of 11 specialists, including MDs, PhDs, PAs, and NPs, with over 200 years of combined experience, and offers a range of services such as IVF, IUI, fertility preservation, and male infertility treatments, with a focus on personalized care, advanced treatment options, and exceptional results, accepting insurance and offering bundle pricing and financial assistance options, including a “Bundle of Joy” fund and free second opinions. With a strong reputation as the “Face of Fertility” in Charlotte, the clinic provides a Fertility Health Check for $150, flexible scheduling, and a patient portal for easy access, and has received numerous accolades, including being named Charlotte’s Best of the Best for fertility clinics.

check_circleWhy choose REACH - Reproductive Endocrinology Associates of Charlotte?

  • check_circle
    Compassionate and Knowledgeable Staff
    Many reviewers commend the healthcare professionals at REACH, noting their empathy, thoroughness, and ability to explain complex procedures in an understandable way. Several patients have shared heartfelt gratitude for the personalized care they received and highlighted specific staff members, such as Dr. Taylor Holt, Dr. Ann Morris, and various nurses for their support throughout the fertility treatment process.
  • check_circle
    Successful Outcomes
    Numerous reviews mention successful pregnancies after treatment at REACH, with many patients expressing excitement and gratitude towards the clinic for helping them achieve their goal of becoming parents. The clinic reportedly has a high success rate, particularly with IUI and IVF procedures, instilling confidence in new and returning patients.
  • check_circle
    Supportive Environment for Diverse Patients
    REACH has been praised for creating an inclusive, welcoming atmosphere for all patients, including LGBTQ+ couples. Many reviews highlight the clinic's commitment to ensuring that all patients feel comfortable and respected during their journey through fertility treatment.
  • check_circle
    Efficient Communication
    Reviewers frequently mention the responsiveness of the clinic's staff through their communication portal, which allows patients to ask questions and receive clear answers in a timely manner. Many appreciate the opportunity to maintain open lines of communication with their healthcare providers throughout their treatment.
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    Wide Range of Services
    Patients appreciate the variety of services offered by REACH, from initial consultations to advanced reproductive technologies. The clinic provides comprehensive care designed to support patients through every step of their fertility journey, contributing to a sense of reassurance and security.

warningWhat to watch out for at REACH - Reproductive Endocrinology Associates of Charlotte?

  • warning
    Billing Department Issues
    A recurring theme in patient reviews is the dissatisfaction with the clinic's billing department. Many patients report being overcharged, encountering delays in reimbursements, and facing difficulties with insurance claims. This has left some feeling frustrated and stressed, especially during an already emotional time.
  • warning
    Perceived Lack of Personal Attention
    Some patients have expressed feeling like just a number rather than receiving personalized care during their visits. Instances of rushed appointments and lack of follow-up on important medical results contributed to feelings of neglect among certain patients.
  • warning
    Inconsistent Patient Experiences
    While many reviews are positive, there are several accounts of negative experiences related to specific staff interactions. Some patients reported feeling dismissed or unsupported by certain team members, leading them to question the overall quality of care received.
  • warning
    Insufficient Communication About Costs
    Patients report a lack of transparency regarding costs and procedures. Many have been surprised by unexpected charges and unclear explanations at the outset of their treatment, which has raised doubts about the billing practices of the clinic.
  • warning
    Limited Doctor Availability
    A few patients have mentioned that they had limited interactions with their primary doctors during their treatment process, often being cared for primarily by nursing staff, which some found to be unsatisfactory and a potential lapse in personalized care.

Fertility Treatment Prices at REACH - Reproductive Endocrinology Associates of Charlotte

Prices shown are starting prices. Final cost depends on individual treatment plan.

calendar_month
Consultation
from US$375

Initial Consult with fertility specialist, includes AMH test and pelvic ultrasound

Most popular
child_care
IVF (Own Eggs)
from US$15,000

In-vitro Fertilization (IVF) with own eggs, includes cycle management and monitoring

IUI (Insemination)
from US$1,500
Egg Freezing
from US$8,000
PGT-A Testing
from US$265
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: reachfertility.com

3.2
starstarstarstarstar
318 reviews
Based on real patient reviews

REACH - Reproductive Endocrinology Associates of Charlotte — Patient Reviews

V
V*** N.
1 weeks ago
starstarstarstarstar

I had a great experience at Reach. Joann mad me feel welcomed and cared for. Her positive attitude and friendly personality make every visit a better experience. I truly appreciate all that she does.

H
H***
1 weeks ago
starstarstarstarstar

I’m very thankful with the service I received. Joann was very hospitable and answered all my questions. It really makes the difference who greets you and she was great.

J
J W.
1 weeks ago
starstarstarstarstar

Joann is amazing at what she does. She always greets patients with a smile and makes everyone feel welcomed from the moment they walk through the door. Her kindness, professionalism, and attention to …

A
A*** R.
1 weeks ago
starstarstarstarstar

Joann was very friendly in helping me and my girlfriend. She was a pleasure from the moment we walked through the doors. We are grateful for the information and knowledge she provided as well.

L
L*** J.
1 weeks ago
starstarstarstarstar

I cannot say enough great things about Joann at the front desk at Reach Fertility Clinic. She is truly one of the first reasons patients feel welcomed and cared for when they walk through the door. He…

M
M*** L.
2 weeks ago
starstarstarstarstar

Hello, I would like to express my disappointment regarding the way I was treated by the receptionist during my visit today, May 29th, for my 9:00am appointment. We arrived about 15 minutes early. I …

D
D*** T.
1 months ago
starstarstarstarstar

I had some complaints but I got my two beautiful babies thanks to them.

A
A***
4 months ago
starstarstarstarstar

To the incredible team at REACH Fertility and especially Dr. Katz and Nurse Mackenzie,<br>Thank you from the bottom of my heart for helping make my dream of becoming a mother come true. Because of you…

E
E*** B.
4 months ago
starstarstarstarstar

We had, from start to finish, an exemplary experience at Reach with every person we interacted with. From the gals at the front desk, to every nurse we met with, the phlebotomy team, to the folks who …

T
T*** D.
5 months ago
starstarstarstarstar

IVF is a long and difficult process. Taylor Holt and her team at REACH kept us informed, answered all of our questions and made the process as smooth as possible. The portal made it very easy to comm…

REACH - Reproductive Endocrinology Associates of Charlotte — FAQ

smart_toyAI-generated
Reach Fertility’s medical team is led by three board‑certified reproductive endocrinologists: Dr. Richard L. Wing, who brings over 20 years of experience; Dr. Joseph Whelan, III, a recognized specialist with more than two decades of clinical research and publications; and Dr. Seth E. Katz, a member of multiple professional societies and also with 20+ years in assisted reproduction. The clinic’s faculty also includes Dr. Deidre Downs and Dr. Jack L. Crain, both fertility specialists, as well as a dedicated staff of physician assistants—Taylor Holt, Ann Morris Merline, and Grace Perez—who are board‑certified and support patient care throughout the IVF cycle. Together, this multidisciplinary team of fertility specialists, embryologists, and nurse practitioners provides comprehensive, personalized in vitro fertilization and other assisted reproduction services.

Contact & Location

call
Phone
+1 704-343-3400
location_on
Address
1524 E Morehead St, Charlotte, NC 28207
language
Website
northcarolinafertility.com

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