Planned Parenthood - Waterbury Center
Planned Parenthood - Waterbury Center – Fertility clinic in Waterbury, United States
About Planned Parenthood - Waterbury Center
Planned Parenthood offers a full range of reproductive health services, including birth control, emergency contraception, STD testing and treatment, and gender-affirming care. Patients can access care in person or via telehealth for consultations, prescription refills, and follow-up visits.
The clinic also provides pregnancy-related services such as testing, counseling, prenatal and postpartum care, as well as safe, legal abortion services where permitted. Appointments can be booked online or by phone, and a confidential chatbot is available for quick answers.
Planned Parenthood - Waterbury Center — Patient Reviews
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Wouldn't allow me to schedule a routine gyno appointment for my 16 year old daughter
Clinic response
18 August 2026
Hi Hannah, We take every patient complaint very seriously and we are sorry to hear about your experience. Patient Satisfaction is important to us, so we will make every effort to address these concerns and learn more about the situation. Please consider contacting us directly at [email protected] and a member of our team will contact you as soon as possible.
The staff here was amazing! Ivy is a delightful person and the appointment felt like I was sitting with an old friend. The doctor is amazing talked through the entire process of getting Nexplanon.…
Worst customer service I've ever experienced. I called at 3:13 pm on April 14, 2026, and a woman answered in Spanish. She got incredibly stressed about my email address and ended up hanging up on me.…
Clinic response
20 May 2026
Hi Claudia, We take every patient complaint very seriously and we are sorry to hear about your experience. Patient Satisfaction is important to us, so we will make every effort to address these concerns and learn more about the situation. Please consider contacting us directly at [email protected] and a member of our team will contact you as soon as possible.
I can’t thank this facility enough!! From the front desk staff, to the medical assistant and to the fabulous PA I had! Thank you girls so much for your expertise and making me feel so comfortable…
Clinic response
21 December 2025
Hi Nina, We're so glad that you came to see us and had a great experience in Waterbury. Happy Holidays!
I love planned parenthood, I simply need my remaining two doses of penecilin, and not even St.Marys could get the severity of missing a dose, planned parenthood agrees to take action to find a…
When I went to the clinic, I asked if they did ultrasounds, and they said yes, so I made an appointment. When I arrived, they didn't do the ultrasound; they just asked me for a urine sample. I had…
Horrible experience with after care. Prescription was never sent over, very poor communication and unreliable service.
Clinic response
17 October 2025
Hi Stephanie, We take every patient complaint very seriously and we are sorry to hear about your experience. Patient Satisfaction is important to us, so we will make every effort to address these concerns and learn more about the situation. Please consider contacting us directly at [email protected] and a member of our team will contact you as soon as possible.
I loved this planned parenthood. They were informational. The staff was very sweet. I was super nervous & scared when I arrived. When I left I felt super safe and loved. Talked to me like we were…
Clinic response
17 October 2025
Hi Bailey, we're so glad to hear that you had a great experience with us. We hope to see you again in the future!
I’ve been going to this planned parenthood for 10 years for everything from exams, problem visits, and birth control. People were always nice and I was comfortable. Now the doctor there gaslights u…
Clinic response
17 October 2025
Hi Alissa, We take every patient complaint very seriously and we are sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns and learn more about the situation. Please consider contacting us directly at [email protected] or providing the best way to contact you and a member of our team will reach out as soon as possible.
All three staff memebers from the front counter to the med assistant to the doctor were very friendly. The place is immaculately clean. My annual took less than 30 minutes with paper work and I was…
Clinic response
17 October 2024
We're so glad to hear that you had such a great experience! See you next year!
Contact & Location
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