4.3
starstarstarstarstar
209 reviews
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About Piedmont Reproductive Endocrinology Group - Columbia

Piedmont Reproductive Endocrinology Group (PREG) is a fertility clinic located across the Carolinas, with sites in Charleston, Summerville, Mount Pleasant, Columbia, Greenville, Spartanburg and Asheville, specializing in comprehensive reproductive endocrinology and infertility treatment. Drawing on more than 22 years of practice and over 90 years of combined physician expertise, PREG offers IVF, IUI, fertility preservation, onco‑fertility, pre‑implantation genetic testing and third‑party reproduction, as well as personalized care for LGBTQ+ individuals and couples. The network’s patient‑centered approach emphasizes thoughtful, individualized plans, supported by a multidisciplinary team of doctors, nurses and administrative staff who are praised for kindness, responsiveness and professionalism. Although specific success rates are not published, the clinic highlights a strong track record reflected in numerous patient testimonials and a reputation as the largest fertility network in the Carolinas. Additional distinguishing features include convenient six‑clinic locations, extensive educational resources through a regularly updated blog, insurance navigation assistance, and comprehensive emotional‑wellness support to guide patients through every step of their family‑building journey.

check_circleWhy choose Piedmont Reproductive Endocrinology Group - Columbia?

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    1. Compassionate medical team
    Dr. Kathryn Imgrund, Dr. Haley Pollack, Dr. Nichols, and Dr. Cookingham consistently provide empathetic, patient‑centered care. They explain procedures in detail, listen to concerns, and empower patients to advocate for themselves throughout diagnosis, IVF cycles, and pregnancy monitoring.
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    2. Responsive communication
    Front‑desk staff, nurses, and lab technicians answer emails, calls, and messages promptly. Patients report fast response times from nurses Michaela, Erica, Katelyn, and the billing team, reducing anxiety during treatment milestones.
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    3. High success and miracle births
    Multiple patients celebrate successful pregnancies, including twins, baby girls, and births after challenging conditions such as high BMI, endometriosis, and PCOS. The clinic’s IVF and IUI programs are credited with delivering these outcomes.
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    4. Organized appointments and clean facilities
    Scheduling is described as efficient, with appointments starting on time and minimal wait periods. Clinics are noted for their tidy, welcoming environments and encouraging décor.
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    5. Emotional support and empowerment
    Staff consistently provide emotional encouragement, celebrate milestones, and create a supportive community. Patients feel treated as individuals, not just numbers, which contributes to a hopeful treatment experience.

warningWhat to watch out for at Piedmont Reproductive Endocrinology Group - Columbia?

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    1. Insensitive provider interaction
    One patient experienced condescending remarks and a lack of consent from Dr. John E. Nichols, leading to emotional distress and a perception of disrespect during a fertility consultation.
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    2. Inconsistent treatment outcomes
    A physician reported two IVF cycles at PREG with poor results compared to a competitor, raising concerns about technique variability and potential impact on success rates.
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    3. Perceived cultural bias
    A reviewer alleged that Latina/Hispanic patients receive differential treatment focused on financial extraction, suggesting a need for improved cultural sensitivity and equity.
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    4. Administrative follow‑up gaps
    Some patients faced missed IUI appointments and delayed callbacks from nursing or billing staff, indicating occasional breakdowns in coordination and patient outreach.
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    5. Uncertainty about lab products
    One patient expressed concern that the clinic may have used specific laboratory media (Cooper Surgical) linked to embryo loss, highlighting a demand for transparency about lab materials.
4.3
starstarstarstarstar
209 reviews
Based on real patient reviews

Piedmont Reproductive Endocrinology Group - Columbia — Patient Reviews

B
B*** N.
2 months ago
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Had to get blood work done and I don't do needles. But the ladies in the office who do the blood work, are the absolute best.

A
A*** S.
4 months ago
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I was referred to PREG by my OB and was told I may never be able to have a child. I saw Haley Pollack, NP first and she was exceptional. She listened, she cared, she helped me figure out what was goin…

A
A*** S.
4 months ago
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PREG truly lived up to all the positive reviews I read while researching clinics. Haley Pollack is OUTSTANDING. Bedside manner and truly feeling heard were extremely important to me, and she is truly …

M
M*** S.
4 months ago
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PREG provided personal IVF care with a prioritized approach. The staff made patients feel comfortable and personable. Treatment led to a successful pregnancy with twins.

Every doctor and nurse that my husband and I worked with made us feel 100% comfortable at every appt. They are very personable and make you feel like a priority rather than just another patient. I am …

K
K*** H.
6 months ago
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We are so thankful to the incredible team at PREG for helping make our dreams come true. Because of your care and support, we are now blessed with our sweet baby girl!

M
M*** M.
8 months ago
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PREG IVF Clinic provides clinical excellence, hope, and compassion. Dr. Haley, Michaella, Katelyn, and Ms. Jenny offer supportive care. The clinic has a successful treatment outcome with egg retrievals and IVF services.

After two years as a patient at PREG, I can wholeheartedly say this place is more than just a fertility clinic—it’s a sanctuary of hope, compassion, and relentless dedication. I walked through these d…

S
S*** S.
9 months ago
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My husband and I had excellent experiences with PREG. Dr. Imgrund provided positive care with a great plan of care. The nurses and lab techs were top notch.

My husband and I have had two excellent PREG experiences. Dr. Imgrund has always been so positive and able to establish a great plan of care for our situation. Additionally, the nurses and lab techs w…

M
M*** A.
9 months ago
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Received excellent IVF care and support from PREG clinic. Experienced kindness and compassion from staff. Reached a healthy pregnancy after a long and emotional road to conception.

I am beyond grateful to have been under the care of PREG throughout my IVF journey. After a long and emotional road to conception, this clinic offered us the hope, guidance, and expertise we needed to…

B
B*** L.
9 months ago
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PREG clinic provided successful IVF treatment. Dr. Imgrund and staff were amazing. A healthy baby girl born after 1 round of IVF.

My husband and I struggled with infertility for 4 years. We began seeing Dr. Imgrund in December of 2023. She and all the staff at PREG are all amazing. We always felt comfortable at our appointments …

A
A*** B.
9 months ago
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Everything is very organized. The healthcare professionals are knowledgeable and kind. They stick to the scheduled appoint times too! We have had an amazing experience here

Piedmont Reproductive Endocrinology Group - Columbia — FAQ

smart_toyAI-generated
Yes, PREG provides a robust egg donation program for IVF cycles. Patients can choose from in‑house donor eggs, which are sourced from screened donors in their 20s and early 30s, or from major frozen donor egg banks. The clinic’s donor egg IVF options include fresh and frozen eggs, and both unidentified and directed donor arrangements are available. All donors undergo extensive health, genetic, and infectious‑disease screening in compliance with FDA regulations. PREG’s third‑party reproduction coordinators guide patients through every step, from donor selection to embryo transfer, ensuring a seamless experience for those seeking donor eggs to achieve a successful pregnancy.

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