3.0
starstarstarstarstar
146 reviews
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About PCRM: The Pacific Centre for Reproductive Medicine

Pacific Centre for Reproductive Medicine (PCRM) is a leading IVF and fertility clinic located in Alberta and British Columbia, Canada, specializing in personalized, patient‑first reproductive care for individuals and couples across diverse pathways to parenthood. The centre offers a full spectrum of services including in‑vitro fertilisation (IVF), intrauterine insemination (IUI), egg freezing, male fertility optimisation, LGBTQ+ fertility programs, comprehensive fertility testing, pre‑natal and genetic screening, egg donation, and gestational surrogacy, all supported by an on‑site pharmacy and transparent fee structures. Recognised as one of the largest yet most individualized clinics in the country, PCRM distinguishes itself with an internationally accredited laboratory, extensive educational resources such as a regularly updated blog, and a proactive approach to family planning championed by experts like Dr. Jon Havelock, Dr. Dunne, and Dr. Nneka Morah. The multidisciplinary team emphasizes compassionate communication, evidence‑based treatment planning, and collaborative decision‑making, while patient support services include detailed first‑visit guides, financial counselling, and dedicated staff to ensure comfort from the initial consultation through every treatment cycle, contributing to the clinic’s reputation for high‑quality outcomes.

check_circleWhy choose PCRM: The Pacific Centre for Reproductive Medicine?

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    1. Expert Medical Team
    Doctors such as Dr. Dianne Ahn, Dr. Sarah Halleran, Dr. Sara Ilnitsky, Dr. Billy R. Wong, Dr. Liang and Dr. Smithson consistently provide clear explanations, personalized treatment plans, and compassionate support throughout IVF, IUI, and egg‑freezing cycles.
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    2. Supportive Nursing & Front Desk
    Nurses and reception staff are described as kind, professional, and responsive, often returning calls quickly and creating a calming, spa‑like atmosphere that eases patient anxiety.
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    3. Successful Pregnancy Outcomes
    Multiple patients report live births, healthy twins, and successful frozen embryo transfers, demonstrating that the clinic can achieve positive results when protocols are followed.
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    4. Clear Communication of Procedures
    When functioning well, the team explains each step of the process, provides timely updates on labs and appointments, and offers prompt answers to frequent patient questions.

warningWhat to watch out for at PCRM: The Pacific Centre for Reproductive Medicine?

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    1. Administrative Delays
    Patients experience long waits for MRIs, HSGs, and specialist appointments, often receiving no interim guidance, leading to months of untreated conditions and frustration.
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    2. Inconsistent Information
    Conflicting advice about breastfeeding restrictions, embryo transfer timing, and donor screening has been reported, eroding trust in the clinic’s protocols.
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    3. High and Unclear Costs
    Feedback highlights expensive IVF cycles, unexpected charges for services, frequent price hikes for embryo storage, and billing for procedures that were not fully delivered.
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    4. Rushed or Missed Appointments
    Many describe rushed consultations, last‑minute appointment cancellations, and difficulty reaching staff, making patients feel treated as numbers rather than individuals.
3.0
starstarstarstarstar
146 reviews
Based on real patient reviews

PCRM: The Pacific Centre for Reproductive Medicine — Patient Reviews

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K*** A.
3 months ago
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Overall the clinic was very welcoming and professional. We found that both male and female doctors did not do a full panel test on my husband's sperm until we had already decided to do IVF. This is a…

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C*** J.
4 months ago
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Overall I had a good experience with PCRM. I feel very fortunate that they helped me have my 2 children. I took off a star because I feel like the price increases from when I first contacted the clin…

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K*** G.
4 months ago
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From the first call, PCRM was so incredibly caring and accommodating. Our journey was 3 years long before going to PCRM and I’m so happy they were able to help us. Everyone was warm, welcoming and car…

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C M.
5 months ago
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PCRM provides exceptional IVF care and support, resulting in pregnancy in 4 out of 6 transfers, despite initial unsuccessful embryo transfers. The staff, including doctors and nurses, were very supportive. IVF success is never guaranteed, but PCRM offers

You never really let yourself believe that you could go through the IVF journey and not come out of it with a baby at the end. We were fortunate to be able to pursue IVF, and I know that if we hadn’t,…

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A*** H.
6 months ago
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The reviewer was neglected by Dr. Ahn and PCRM medical staff, leading to long waiting times and untreated fertility issues.

If I could give PCRM zero stars I would. I was assigned Dr. Ahn and her care team and have been incredibly neglected on my fertility journey. Since telling them I have no interest in IUI or IVF, they …

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A*** C.
6 months ago
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The reviewer had a great experience at PCRM. They had IVF. Other reviewers were critical of a reviewer from years ago.

My husband and I had a great experience at PCRM, so much so that we are going through it again. It’s kind of disgusting to see other reviewers call someone else a troll for sharing their positive exp…

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I*** A.
6 months ago
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The IVF process was challenging with multiple failed attempts. It was very stressful and emotionally difficult. The reviewer eventually succeeded after 3 IUI and 3 IVF attempts.

Hello We done 3 IUI and 3 ivf . I gotta tell the process is very hard on emotions .Every failed try hurt the hope . We kept trying and finally we are succeded . It is very stressful and not easy . I …

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C*** W.
7 months ago
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PCRM clinic was disorganized, made mistakes, and had poor communication. Cost $2,000 to transfer sperm to another clinic, which was worth it. Not recommended due to high stress and trauma.

Avoid PCRM at all costs. Our experience was a nightmare from start to finish. The clinic was incredibly disorganized, and their repeated mistakes cost us over 6 months of trying to conceive. They char…

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C***
8 months ago
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PCRM fertility clinic was successful in one cycle, but poor communication and inconsistent information led to multiple cycle failures and a disappointing overall experience.

I was referred to PCRM for egg freezing in 2017. Had a consult, followed by an egg retrieval. In 2021, began an ICSI & ET cycle, which resulted in my daughter. I had one poor quality embryo to fre…

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D D.
8 months ago
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The writer underwent 2 IVF treatments at PCRM, resulting in failed treatment. They were referred to Dr. Billy R. Wong, who discovered the main problem was cancer, not fertility. The writer's wife had surgery and survived.

$28.000 and some change. 2 IVF. 11 eggs total 3A eggs and 2A, both adults healthy as they said. Dreams shattered! ............................................ Never give up! Kept trying to find an ans…

PCRM: The Pacific Centre for Reproductive Medicine — FAQ

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Pacific Centre for Reproductive Medicine was founded in 2006 and has grown into one of Canada’s largest fertility networks, operating clinics in Greater Vancouver, Victoria, and Edmonton. Since its inception, the centre has treated thousands of patients and helped bring over 165,000 babies into the world through its affiliation with the Prelude Network®. The clinic is accredited by CARTR Plus and has received international laboratory designations, reflecting its commitment to excellence, innovation, and patient‑focused care.

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