3.0
starstarstarstarstar
164 reviews
See all reviews

About PCRM: The Pacific Centre for Reproductive Medicine

Pacific Centre for Reproductive Medicine (PCRM) is a leading IVF and fertility clinic located in Alberta and British Columbia, Canada, specializing in personalized, patient‑first reproductive care for individuals and couples across diverse pathways to parenthood. The centre offers a full spectrum of services including in‑vitro fertilisation (IVF), intrauterine insemination (IUI), egg freezing, male fertility optimisation, LGBTQ+ fertility programs, comprehensive fertility testing, pre‑natal and genetic screening, egg donation, and gestational surrogacy, all supported by an on‑site pharmacy and transparent fee structures. Recognised as one of the largest yet most individualized clinics in the country, PCRM distinguishes itself with an internationally accredited laboratory, extensive educational resources such as a regularly updated blog, and a proactive approach to family planning championed by experts like Dr. Jon Havelock, Dr. Dunne, and Dr. Nneka Morah. The multidisciplinary team emphasizes compassionate communication, evidence‑based treatment planning, and collaborative decision‑making, while patient support services include detailed first‑visit guides, financial counselling, and dedicated staff to ensure comfort from the initial consultation through every treatment cycle, contributing to the clinic’s reputation for high‑quality outcomes.

check_circleWhy choose PCRM: The Pacific Centre for Reproductive Medicine?

  • check_circle
    1. Expert Medical Team
    Doctors such as Dr. Dianne Ahn, Dr. Sarah Halleran, Dr. Sara Ilnitsky, Dr. Billy R. Wong, Dr. Liang and Dr. Smithson consistently provide clear explanations, personalized treatment plans, and compassionate support throughout IVF, IUI, and egg‑freezing cycles.
  • check_circle
    2. Supportive Nursing & Front Desk
    Nurses and reception staff are described as kind, professional, and responsive, often returning calls quickly and creating a calming, spa‑like atmosphere that eases patient anxiety.
  • check_circle
    3. Successful Pregnancy Outcomes
    Multiple patients report live births, healthy twins, and successful frozen embryo transfers, demonstrating that the clinic can achieve positive results when protocols are followed.
  • check_circle
    4. Clear Communication of Procedures
    When functioning well, the team explains each step of the process, provides timely updates on labs and appointments, and offers prompt answers to frequent patient questions.

warningWhat to watch out for at PCRM: The Pacific Centre for Reproductive Medicine?

  • warning
    1. Administrative Delays
    Patients experience long waits for MRIs, HSGs, and specialist appointments, often receiving no interim guidance, leading to months of untreated conditions and frustration.
  • warning
    2. Inconsistent Information
    Conflicting advice about breastfeeding restrictions, embryo transfer timing, and donor screening has been reported, eroding trust in the clinic’s protocols.
  • warning
    3. High and Unclear Costs
    Feedback highlights expensive IVF cycles, unexpected charges for services, frequent price hikes for embryo storage, and billing for procedures that were not fully delivered.
  • warning
    4. Rushed or Missed Appointments
    Many describe rushed consultations, last‑minute appointment cancellations, and difficulty reaching staff, making patients feel treated as numbers rather than individuals.
3.0
starstarstarstarstar
164 reviews
Based on real patient reviews

PCRM: The Pacific Centre for Reproductive Medicine — Patient Reviews

R
R***
1 months ago
starstarstarstarstar

After having my tubes cut, tied, and burned at 23, I feared my journey to motherhood was over. I traveled to Mexico in 2021 for a reversal, but back home, an HSG revealed the devastating news: both tu…

K
K*** D.
1 months ago
starstarstarstarstar

The amount of trouble, hassle, money, time, and annoyances, that this fertility clinic give you is off the charts. First, it took much too long to actually get started on the process of fertility trea…

N
N*** H.
1 months ago
starstarstarstarstar

Well I would love to tell my experience but I called probably 20 times and could never get a hold on someone. Concierge seems to be never available and sending an email with a request for calling back…

O
O*** P.
1 months ago
starstarstarstarstar

I had a really good experience here for my endometrial biopsy I had a lot of anxiety and worries about a procedure of this nature, I am a survivor of intimate partner abuse and finding a clinic that …

P
P*** G.
1 months ago
starstarstarstarstar

When I got the referral to this clinic I was nervous as I had read the bad reviews and also had read good reviews.. so thought it will be okay. I am giving them three star reviews because staff there…

K
K*** A.
4 months ago
starstarstarstarstar

Overall the clinic was very welcoming and professional. We found that both male and female doctors did not do a full panel test on my husband's sperm until we had already decided to do IVF. This is a…

C
C*** J.
6 months ago
starstarstarstarstar

Overall I had a good experience with PCRM. I feel very fortunate that they helped me have my 2 children. I took off a star because I feel like the price increases from when I first contacted the clin…

K
K*** G.
6 months ago
starstarstarstarstar

From the first call, PCRM was so incredibly caring and accommodating. Our journey was 3 years long before going to PCRM and I’m so happy they were able to help us. Everyone was warm, welcoming and car…

C
C M.
7 months ago
starstarstarstarstar

PCRM provides exceptional IVF care and support, resulting in pregnancy in 4 out of 6 transfers, despite initial unsuccessful embryo transfers. The staff, including doctors and nurses, were very supportive. IVF success is never guaranteed, but PCRM offers

You never really let yourself believe that you could go through the IVF journey and not come out of it with a baby at the end. We were fortunate to be able to pursue IVF, and I know that if we hadn’t,…

A
A*** H.
7 months ago
starstarstarstarstar

The reviewer was neglected by Dr. Ahn and PCRM medical staff, leading to long waiting times and untreated fertility issues.

If I could give PCRM zero stars I would. I was assigned Dr. Ahn and her care team and have been incredibly neglected on my fertility journey. Since telling them I have no interest in IUI or IVF, they …

PCRM: The Pacific Centre for Reproductive Medicine — FAQ

smart_toyAI-generated
Pacific Centre for Reproductive Medicine was founded in 2006 and has grown into one of Canada’s largest fertility networks, operating clinics in Greater Vancouver, Victoria, and Edmonton. Since its inception, the centre has treated thousands of patients and helped bring over 165,000 babies into the world through its affiliation with the Prelude Network®. The clinic is accredited by CARTR Plus and has received international laboratory designations, reflecting its commitment to excellence, innovation, and patient‑focused care.

Contact & Location