About Pacific Fertility Center

Pacific Fertility Center is a leading fertility clinic located in the San Francisco Bay Area, with offices in San Francisco and Marin and service reach to Berkeley, Oakland, Palo Alto and surrounding communities, specializing in comprehensive reproductive medicine and inclusive family‑building solutions. The center offers a full spectrum of services including in‑vitro fertilization, egg freezing, donor‑egg programs through the Pacific Fertility Egg Bank—the largest independent egg bank in Northern California with an extensive, diverse donor roster—genetic testing, LGBTQ+ care, and personalized nutrition, exercise and mental‑health support. Recognized for its cutting‑edge technology, the IVF laboratory holds a Perfect Score Certification and the clinic boasts over 13,000 babies born, high IVF success rates, and accolades such as America’s Best Fertility Clinics 2024 by Newsweek and Top Doctors listings from US News and Castle Connolly. A team of fertility specialists with more than 100 years of combined experience combines academic expertise, research contributions and compassionate, whole‑patient counseling, supported by dedicated new‑patient coordinators, virtual consultations, and a suite of emotional‑wellness resources. This blend of award‑winning clinical outcomes, inclusive policies for patients over 40, LGBTQ+ families and fertility preservation, and comprehensive patient‑centered support makes Pacific Fertility Center distinctive in the region.

check_circleWhy choose Pacific Fertility Center?

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    1. Compassionate Medical Team
    Dr. Li, Dr. Ryan, Dr. Givens, and Dr. Chenette are praised for their kindness, clear explanations, and willingness to address patient concerns. Nurse practitioner Tulsi is highlighted for gentle care during retrievals and attentive post‑procedure support. The medical staff consistently creates a reassuring environment for patients undergoing complex treatments.
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    2. High Success Rates
    Multiple patients report successful embryo transfers, healthy baby deliveries, and the retrieval of euploid embryos even at advanced maternal ages. Success stories include a 44‑year‑old mother who delivered a 10‑lb baby after two IVF cycles and a couple who achieved twins after several attempts.
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    3. Thorough Patient Education
    The clinic provides detailed injection classes, step‑by‑step protocol explanations, and ample time for nurses to discuss anxieties. Patients note that this education reduces fear of self‑administered injections and improves overall confidence in the treatment process.
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    4. Accommodating Scheduling
    Front‑desk staff are described as helpful and flexible, arranging appointments for patients traveling long distances and ensuring timely coordination of ultrasounds and transfers. Several reviewers appreciated the clinic’s willingness to adjust schedules to fit their needs.

warningWhat to watch out for at Pacific Fertility Center?

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    1. Communication Gaps
    Patients experience fragmented communication, frequent rescheduling without notice, and a malfunctioning app that hampers video calls and messaging. Reports describe unresponsive coordinators, delayed replies, and a “your‑shit‑out‑of‑luck” attitude from front‑desk personnel during sensitive appointments.
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    2. Billing & Insurance Issues
    Unexpected consultation fees, inflated storage charges, and inaccurate insurance information lead to significant out‑of‑pocket costs. Several reviewers cite overbilling, lack of transparent pricing, and a third‑party billing system that fails to provide clear itemized statements.
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    3. Limited Doctor Presence
    During egg‑freezing cycles and donor‑egg programs, patients report minimal direct interaction with physicians, relying instead on nursing staff. This limited involvement creates uncertainty about medical decisions and reduces confidence in personalized care.
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    4. Storage & Lab Concerns
    Rising annual storage fees and a class‑action lawsuit alleging freezer malfunction raise doubts about the safety of stored embryos and eggs. Additionally, low embryo yields from donor eggs and reports of ovarian hyper‑stimulation syndrome suggest possible laboratory inconsistencies.

Fertility Treatment Prices at Pacific Fertility Center

Prices shown are starting prices. Final cost depends on individual treatment plan.

Most popular
child_care
IVF (Own Eggs)
from US$18,000

IVF without PGT. Inclusive of ultrasounds and blood monitoring, anesthesia, retrieval, conventional insemination, embryo culture, cryopreservation of embryos, and 1 year of storage. Medications not included.

IUI (Insemination)
from US$2,500
Egg Freezing
from US$9,000
PGT-A Testing
from US$22,000
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: pacificfertilitycenter.com, pacificfertilitycenter.com, pacificfertilitycenter.com

4.0
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92 reviews
Based on real patient reviews

Pacific Fertility Center — Patient Reviews

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T*** A.
3 months ago
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Dr. Strug is simply the best ♥️, and the entire staff helped me so much throughout the whole process. Thank you so very much for such a wonderful egg retrieval experience.

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S*** T.
4 months ago
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I cannot say enough wonderful things about Dr. Strug, his care team, and the entire office at Pacific Fertility Center! Dr. Strug is not only highly knowledgeable and professional, but also compassio…

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B*** F.
4 months ago
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I had an egg freezing process done. I highly recommend it to anyone wanting to preserve their future options to have a family. I went through two cycles. Dr. Agard was fantastic. She's calm and knowle…

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H*** A.
5 months ago
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I had a wonderful experience with Dr. Strug at Pacific Fertility Clinic. From the start, he provided a very thorough consultation and took the time to patiently answer all my questions, clearly outlin…

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R*** M.
5 months ago
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Dr Strug and the entire PFC team are amazing. Communications are top notch, they answer all my questions and are so easy to get hold of any time should I have any doubts/needs. Everyone is just so lov…

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r***
6 months ago
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This post is way overdue, we had the best care experience with Dr Ryan and her team. Very caring and responsive in timely manner and I would recommend them as the best IVF clinic. Regat

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N*** W.
6 months ago
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I should have left this review years ago.... my IVF baby is 7 and a half years old now. I am forever grateful to Dr Ryan and the entire team at Pacific Fertility ❤️

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E***
6 months ago
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Trust Dr. Strug with your fertility process. He is a genuine and passionate doctor. He will make sure you feel safe and well looked after. His team has a remarkable ability to make a complex process f…

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T*** A.
7 months ago
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We value all feedback and are always looking for ways to improve. Thank you for your rating.

F
F S.
7 months ago
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My journey with PFC started in 2013 when I found out I had low AMH for my age and decided to freeze my eggs. Over the years, I don't have enough good things to say about the team in the San Francisco…

Pacific Fertility Center — FAQ

smart_toyAI-generated
Pacific Fertility Center provides a comprehensive suite of assisted reproduction services designed to meet diverse family‑building goals. Core treatments include in vitro fertilization (IVF) with intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), and egg freezing for fertility preservation. The clinic also operates a dedicated Egg Donor Agency and the Pacific Fertility Egg Bank, offering both fresh and vitrified donor eggs, as well as donor sperm and third‑party reproduction options such as gestational carrier coordination. Additional services feature preimplantation genetic testing for aneuploidy (PGT‑A) and monogenic disease (PGT‑M), male infertility evaluation, LGBTQ+ inclusive care, and comprehensive genetic counseling.

Contact & Location