4.1
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272 reviews
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About ORM Fertility - Downtown

Pinnacle Fertility Clinics in Oregon is a comprehensive fertility clinic located in downtown Portland (808 SW 15th Ave, Portland, OR 97205) and south‑side Portland (12115 SW 70th Ave, Suite 101, Portland, OR 97223), specializing in assisted reproductive technologies such as IVF, IUI, and advanced genetic testing while also offering dedicated egg‑bank and surrogacy services. The clinic’s award‑winning physicians are nationally recognized for personalized, compassionate care, and the multidisciplinary team—including doctors, nurses, lab technicians, patient navigators, and coordinators—delivers a professional yet personable approach that emphasizes clear communication, transparent pricing, and flexible financing through PatientFi with no hard credit checks. Unique features include a concierge‑level surrogacy program that guides intended parents and surrogates through matching, legal, and medical support, an inclusive LGBTQ+ program that integrates fertility treatments, egg donation, and surrogacy under one network, and a robust patient‑support system offering 24/7 navigator access, detailed cost breakdowns, and a supportive community reflected in numerous glowing patient testimonials. While specific success rates are not listed, the clinic’s reputation for high‑quality outcomes and patient‑centered care distinguishes it as a leading choice for families building their future in Oregon.

check_circleWhy choose ORM Fertility - Downtown?

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    1. Expert, caring physicians
    Dr. Kurtz, Dr. Bankowski, Dr. Barbieri, and Dr. Hesla deliver knowledgeable, patient‑focused consultations and procedures. They explain protocols clearly, adjust treatments to individual needs, and are frequently cited as instrumental in achieving successful pregnancies.
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    2. Responsive care navigators
    Navigators such as Katie, Bethany, Giselle, and Bella provide 24‑hour text access, rapid appointment scheduling, and personalized guidance. Their prompt, empathetic communication reduces stress and keeps patients informed at every step.
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    3. Advanced lab and technology
    The clinic’s embryology lab utilizes state‑of‑the‑art equipment and rigorous protocols, which many patients attribute to high embryo survival rates and successful transfers.
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    4. Warm, inclusive environment
    Staff consistently create a welcoming atmosphere for LGBTQ+ couples and diverse families. Patients report feeling respected, heard, and treated as individuals rather than numbers.
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    5. Efficient administrative processes
    Insurance verification, paperwork, and appointment timing are generally handled smoothly, with minimal delays and clear instructions that keep cycles on schedule.

warningWhat to watch out for at ORM Fertility - Downtown?

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    1. Billing transparency issues
    Several patients experienced unexpected charges, confusing refunds, and aggressive collection practices. Inconsistent fee explanations have led to frustration despite overall clinical satisfaction.
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    2. Occasional staff rudeness
    Isolated incidents describe condescending behavior from a nurse practitioner and a lack of empathy during difficult outcomes, highlighting the need for consistent bedside manner across all team members.
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    3. Limited weekend availability
    Clinic closure on weekends can delay urgent adjustments, requiring patients to rely on workarounds that may extend cycle timelines.
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    4. Inconsistent doctor contact
    Some patients note infrequent direct interaction with their physician during monitoring, relying instead on physician assistants and nurses, which can leave them feeling less personally attended.
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    5. Protocol miscommunication
    A few cases mention unclear treatment protocol updates and navigation turnover, leading to confusion about medication schedules and procedural steps.
4.1
starstarstarstarstar
272 reviews
Based on real patient reviews

ORM Fertility - Downtown — Patient Reviews

M
M*** W.
1 months ago
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First of all, I want to tell the insensitive ORM bot (because let's be real, would a human with a conscience copy/paste these form responses to reviews left by women struggling with infertility?) to g…

B
B*** B.
1 months ago
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Our experience with Pinnacle has been great. Giselle as our coordinator is amazing. She always responds very promptly, is kind, very knowledgable and has made this process run smoothly, throughout a…

M
m*** P.
1 months ago
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DO NOT USE ORM! They just want your money. I have fertiliy coverthrough my insurance. The billing department is the WORST! They dont know how to work with people who have insurance. They are always ma…

E
E*** R.
1 months ago
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Pinnacle was superb, flawless, communicative, supportive and responsive from end to end. The entire team from Dr. Kurtz to Lina, RN/BSN (my patient care coordinator) to the front desk staff, to the fi…

J
J*** W.
2 months ago
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Run. Don't walk. This place does EVERYTHING backwards. Doesn't matter if your getting a gestational carrier or want to do IVF. their whole process was backwards and wasted my money and still haven't p…

K
K N.
2 months ago
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Big red flag is that they do egg retrievals on certain days. It cant be timed like that without compromising or over medicating.

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E*** B.
2 months ago
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Our experience with Pinnacle Fertility was deeply frustrating, extremely costly, and, at times, frankly unacceptable. At every step, it felt like profit was the priority - not patient care, compassion…

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E*** M.
2 months ago
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ive had such an amazing experience using this fertility clinic. All the staff and doctors make you feel so welcomed and heard with any concerns you may have. IVF comes with so much anxiety in its own …

C
C*** L.
2 months ago
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Wonderful, patient, miracle working people who genuinely care about your journey

E
E***
3 months ago
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I underwent two IVF cycles with ORM (now Pinnacle Fertility Oregon). My first cycle did not result in any successful embryos, which was incredibly difficult. After making some adjustments, my second c…

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