location_onMontréal, CanadaOpen

MUHC Reproductive Centre

2.3
starstarstarstarstar
160 reviews
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MUHC Reproductive Centre

About MUHC Reproductive Centre

MUHC Reproductive Centre is a fertility clinic located in Montreal, Quebec, specializing in reproductive medicine and assisted reproductive technologies. Situated at 888 Boul. de Maisonneuve East, Suite 200, Montreal QC H2L 4S8 and easily reachable via the Berri‑UQAM metro station and multiple bus lines, the centre offers a full spectrum of services including infertility assessments, hormone testing, intra‑uterine insemination, in‑vitro fertilisation, embryo freezing, and pre‑implantation genetic testing, as well as personalized counselling and psychological support for individuals and couples. As part of the McGill University Health Centre, the clinic benefits from cutting‑edge research, multidisciplinary collaboration with obstetrics, endocrinology and genetics specialists, and access to state‑of‑the‑art laboratory facilities, distinguishing it from private practices. Although specific success rates are not publicly disclosed, the centre’s affiliation with a world‑renowned academic hospital underscores a commitment to high clinical standards and continuous outcome monitoring. A dedicated team of reproductive endocrinologists, embryologists, nurses and allied health professionals delivers patient‑centred care, and patients can also access the MUHC Patient Support Line for post‑procedure follow‑up, symptom triage and additional guidance, ensuring comprehensive support throughout the fertility journey.

check_circleWhy choose MUHC Reproductive Centre?

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    1. Some compassionate staff members
    Despite many negative reviews, several patients appreciated the kindness and professionalism of particular nurses and doctors who provided much-needed emotional support during their treatment. These individuals stood out for their efforts to comfort and guide patients through challenging situations.
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    2. Love for specific doctors
    Numerous reviews mentioned certain doctors, like Dr. Dahan and Dr. Reinblatt, who received praise for their care, commitment, and ability to connect with patients on a personal level. Patients felt well-guided through their treatment when under the care of these professionals.
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    3. Fast appointment scheduling for initial visits
    Several patients noted that they could schedule initial appointments quickly without the long waiting periods reported at other clinics. This efficiency can be crucial for couples eager to begin their fertility treatments.
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    4. Dedicated follow-up in some cases
    Some reviews indicated that after the completion of treatments, follow-up services were satisfactory. Patients appreciated being contacted with updates and instructions after key procedures, contributing to their overall experience.
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    5. Access to a bilingual staff
    The clinic's staff includes English-speaking and French-speaking professionals, making it accessible for a broad range of patients. This bilingual service is particularly beneficial in Quebec where both languages are commonly spoken.

warningWhat to watch out for at MUHC Reproductive Centre?

  • warning
    1. Long wait times for appointments and responses
    Patients frequently reported long wait times for both appointments and responses from the clinic. Many complained of waiting hours to see a doctor or getting through on the phone, which can exacerbate stress during an already challenging time.
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    2. Perceived lack of empathy from staff
    A significant number of reviews expressed disappointment in the staff's perceived lack of compassion. Patients felt that they were not treated with the necessary understanding and care required during fertility treatments, leaving many feeling devalued.
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    3. Management and communication issues
    Patients highlighted a frustrating lack of communication regarding appointment management, treatment plans, and refunds. Complaints ranged from unresponsive emails to canceled appointments without any prior notice, contributing to increased anxiety for many patients.
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    4. Feeling treated like a number
    Several reviews indicated that patients felt like they were viewed as numbers rather than individuals going through a difficult journey. This impersonal treatment added to the emotional toll already inherent in fertility struggles.
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    5. Limited follow-up from doctors after procedures
    Patients voiced concerns over inadequate follow-up from the doctors after treatments, including failures to explain results and care plans, leading to prolonged uncertainty and frustration. Many expressed that this impacted their overall experience negatively.
2.3
starstarstarstarstar
160 reviews
Based on real patient reviews

MUHC Reproductive Centre — Patient Reviews

E
E*** F.
2 weeks ago
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Would be a good clinic, if they answered their phone!! Or had any appointment that you didn't have to wait 5 hours in the waiting room for?? Really unacceptable, and should be reported. If you're on a…

J
J*** C.
2 weeks ago
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Choosing this clinic was a huge mistake, I wish I had went with a different IVF clinic. First I’d like to say that the secretaries that i encountered are very nice. And there is one francophone nurse…

S
S***
3 weeks ago
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We had a wonderful experience with Dr. Buckett and Dr. Chan and will forever be grateful to the team at this clinic for our baby. The whole team treated us with care and empathy. My egg retrieval was …

C
C*** W.
1 months ago
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Avoid this clinic at all costs! The positive reviews are for sure fake/from staff or their friends. Communication is probably the most frustrating part of the process as treatments require many time s…

P
P*** W.
1 months ago
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Avoid this clinic at all costs. My wife was a very straightforward case, yet so much went wrong, and the entire process was extremely stressful. They do not provide proper explanations about options, …

L
L***
2 months ago
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I hesitated for quite some time before writing this review, as I value my privacy and did not want to simply add another negative comment to the already extensive list regarding this clinic. However, …

J
j*** c.
2 months ago
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I have so many things to say, but let me start with the appointments. Yes, it can take time to get one, but once you do, there’s no way you won’t feel heard. It may also be a bit difficult to get thro…

R
R*** C.
2 months ago
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Dr Buckett is the best fertility doctor in Montreal, all the waiting is sooo worth it !!!! He’s sooo patient, knowledgeable and smart Patience is a true virtue. Thanks so much to him and all the stay …

S
S*** L.
2 months ago
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I had my eggs frozen and the procedure went very well. The nurses and doctors were available and provided excellent support throughout the process. I was able to easily contact the fertility center to…

A
A*** F.
4 months ago
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What a wonderful place. The staff are friendly, highly competent, and have a can do mentality. I truly don't get why the reviews are low. Bien franchement, si cette clinique reçoit une côte si basse, …

MUHC Reproductive Centre — FAQ

smart_toyAI-generated
MUHC Reproductive Centre has been creating families for over 20 years as part of the McGill University Health Centre, one of North America's largest academic health networks. Established as a not‑for‑profit unit, the centre offers publicly funded assisted reproductive treatments and charges less than private clinics. It integrates world‑renowned fertility specialists, embryologists and support staff who collaborate to provide personalized in vitro fertilization (IVF) and related services. The centre follows provincial guidelines for ART coverage and has adapted its operations to meet increasing demand, continuously reassessing capacity and implementing new workflows to serve patients efficiently.

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