location_onToronto, CanadaOpen

Mount Sinai Fertility

medical_servicesInsemination (IUI),Spermbank,Genetics,Social Freezing,ICSI,IVF,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 416-586-4748
3.1
starstarstarstarstar
118 reviews
See all reviews

About Mount Sinai Fertility

Mount Sinai Fertility is a reproductive endocrinology and infertility clinic located in the Greater Toronto Area with three convenient sites in Toronto, Vaughan and Mississauga, specializing in comprehensive, patient‑centered fertility care for individuals and couples, including 2SLGBTQI+ families. The clinic offers a full spectrum of services such as cycle monitoring, timed intercourse, intrauterine insemination (IUI), in‑vitro fertilization (IVF), intracytoplasmic sperm injection (ICSI), pre‑implantation genetic testing (PGT), frozen embryo transfer (FET), medically indicated fertility preservation, egg freezing, sperm banking and third‑party reproductive options. Unique features include an on‑site pharmacy operating seven days a week, a nationally recognized team of Royal College‑certified REI physicians, nurses, laboratory staff, genetic counsellors and administrators, and a strong academic affiliation with Sinai Health, the Lunenfeld‑Tanenbaum Research Institute and the University of Toronto that supports pioneering research such as Canada’s first ovarian tissue transport case. Handling over 3,400 treatment cycles and more than 10,000 egg and embryo freezing procedures annually, the clinic emphasizes a holistic approach that addresses both medical and emotional needs, provides extensive educational resources, webinars, and personalized patient support services to guide families through every step of their fertility journey.

check_circleWhy choose Mount Sinai Fertility?

  • check_circle
    1. Expert and compassionate physicians
    Dr. Nigel Pereira, Dr. Claire Jones, Dr. Ellen Greenblatt, Dr. Russo, and Dr. Kimberly Liu consistently deliver clear explanations, personalized plans, and empathetic support. Their deep knowledge and honest communication help patients feel confident throughout complex fertility journeys.
  • check_circle
    2. High success stories
    Multiple patients report the birth of twins, healthy babies after IVF, and successful egg‑freezing outcomes. These results underscore the clinic's effective clinical protocols and laboratory expertise.
  • check_circle
    3. Friendly and supportive staff
    Nurses, ultrasound technicians, and receptionists are frequently described as kind, professional, and attentive. Assistants such as Taysha and Nurse Aisling receive specific commendations for timely communication and bedside comfort.
  • check_circle
    4. Modern coordination tools
    Virtual appointments, a detailed patient portal, and well‑organized lab processes streamline care for patients comfortable with technology, allowing easy access to results, consent forms, and appointment scheduling.

warningWhat to watch out for at Mount Sinai Fertility?

  • warning
    1. Communication delays
    Phone calls often go to voicemail, and callbacks can take several days. Patients report difficulty reaching nurses directly, leading to missed medication instructions and added stress.
  • warning
    2. Administrative disorganization
    Long wait times for referrals, lost test results, and confusing storage paperwork are common complaints. Scheduling errors sometimes cause missed cycles or unnecessary delays.
  • warning
    3. Limited personalized treatment
    Several patients feel the clinic relies on standard IVF protocols, pressures them toward IVF without exploring alternative causes, and offers few individualized adjustments despite complex medical histories.
  • warning
    4. Cost and pharmacy issues
    High medication expenses, slow pharmacy fulfillment, and occasional unfriendly interactions with pharmacy staff add financial and logistical burdens to the treatment process.
3.1
starstarstarstarstar
118 reviews
Based on real patient reviews

Mount Sinai Fertility — Patient Reviews

Z
Z*** D.
3 weeks ago
starstarstarstarstar

I waited half a year for this appointment at Dr. Vanessa Bacal's office. I confirmed by phone and by text. Two days before the appointment, this is the email I received from her assistant, in its enti…

V
V*** S.
1 months ago
starstarstarstarstar

I cannot express enough gratitude for the care Dr Nigel Pereira has provided to me and my family. Throughout my fertility journey, they have been an absolute blessing not just as a medical profession…

M
M*** M.
1 months ago
starstarstarstarstar

They never answer the phone. I’ve called about 3 times a day from open until close starting on Monday and now it’s Friday and I haven’t had a call returned or an email returned!!

T
T*** F.
1 months ago
starstarstarstarstar

I recommend this fertility clinic, Dr. Claire Jones is great, we did our second IUI on March 18 and I found that I am pregnant on March 28 with our rainbow baby! This time my partner and I will have a…

S
S K.
2 months ago
starstarstarstarstar

I had a very disappointing and distressing experience with this clinic. I completed blood work and an ultrasound and was told I would be contacted with my results, but I never received any follow-up d…

K
K*** S.
4 months ago
starstarstarstarstar

Came here for my fertility bloodwork and the Asian male phlebotomist did not sanitize my arm before using the needle to draw my blood. In addition, I felt really uncomfortable during our interaction. …

C
C*** T.
4 months ago
starstarstarstarstar

Inconsiderate. Lacking empathy. Horrible communication. Disgraceful misuse of tax payers money. The fast food of health “care”. A deplorable and emotionally painful experience. Staff cares so little a…

I
I*** A.
5 months ago
starstarstarstarstar

I had a very good experience with the staff and facility. It was a long distance from my home, but it was well worth the 2-hour commute to get their kind, empathetic and expert care. Dr. Pereira was …

H
H*** H.
5 months ago
starstarstarstarstar

Dr. Nigel Pereira is very kind and caring. He listens well and explains things in a simple way. He made me feel comfortable and safe. The nurses are friendly and helpful. The office staff are polite …

R
R*** K.
5 months ago
starstarstarstarstar

Patient experienced poor medical care, uninterested doctors, and a medical error during IVF treatment, leading to two failed rounds and a wasted opportunity due to terminal cancer diagnosis.

The nurses and all the staff except the doctors are lovely. Every time I talked to an actual doctor though I felt like they gave zero craps at all. Dr pereira was so beyond innappropriate with me but …

Mount Sinai Fertility — FAQ

smart_toyAI-generated
Mount Sinai Fertility’s medical team is comprised of eight Royal College‑certified reproductive endocrinology and infertility (REI) specialists who lead the clinic’s fertility treatment programs. These physicians work alongside a multidisciplinary staff that includes experienced nurses, senior embryologists, genetic counsellors, and dedicated patient coordinators. All doctors hold specialist credentials in reproductive endocrinology, ensuring expert oversight of IVF cycles, ICSI procedures, and advanced reproductive technologies. The collaborative team model enables personalized care for each patient, from initial consultation through embryo transfer and follow‑up.

Contact & Location

call
Phone
+1 416-586-4748
location_on
Address
250 Dundas St W #700, Toronto, ON M5T 2Z5, Canada
language
Website
mountsinaifertility.com

More Fertility Clinics in Canada

Explore other highly-rated fertility clinics in this area.

Fertilys Reproductive Center
Canada
star3.8 (200)

Fertilys Reproductive Center

Fertilys is a fertility clinic located in Quebec with two sites in Brossard and Laval,…

IVF from €5,425View Profilearrow_forward