location_onAustralia

Melbourne IVF East Melbourne

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,ICSI,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+61 3 9473 4444
3.3
starstarstarstarstar
110 reviews
See all reviews

About Melbourne IVF East Melbourne

Melbourne IVF is a leading fertility and IVF clinic located at 36 Wellington, Collingwood in Melbourne, Victoria, specializing in comprehensive reproductive care for individuals and couples of all backgrounds. With over 40 years of experience, the clinic offers a full suite of services including personalized fertility assessments, IVF and ICSI cycles, donor egg and sperm programmes, male factor diagnostics such as semen analysis, and tailored treatment options for same‑sex couples, all supported by cutting‑edge artificial‑intelligence technology that aims to boost success rates, with 2020 data showing some of the highest outcomes in Australia. As part of Virtus Health, Melbourne IVF’s multidisciplinary team of doctors, embryologists, nurses, counsellors and support staff work together in a state‑of‑the‑art fertility hub to provide compassionate, evidence‑based care, while inclusive Medicare rebates ensure access regardless of relationship status or gender identity. Patients benefit from extensive support services including flexible payment plans, 24‑hour emergency guidance, psychological assistance, a dedicated feedback loop, educational blogs, the “Fertile Minds” YouTube channel, and a vibrant community approach that has helped create over 60 000 new families across more than 50 locations nationwide.

check_circleWhy choose Melbourne IVF East Melbourne?

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    1. Compassionate Clinical Team
    Dr. Melissa Cameron, Dr. Samuel Soo, Prof. Jim Tsaltas, and Dr. Kokum Jayasinghe consistently provide empathetic consultations, detailed explanations of procedures, and personalized care. Patients cite feeling heard and supported, especially during difficult moments such as miscarriages or complex diagnoses.
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    2. High Success Stories
    Multiple patients achieved pregnancy, including a 34‑week pregnancy under Dr. Cameron and a natural conception after treatment with Dr. Samuel Soo. Successful egg retrievals and donor cycles have been reported, demonstrating the clinic’s capability to deliver positive reproductive outcomes.
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    3. Responsive Nursing Support
    Nurses across various suites are described as friendly, knowledgeable, and quick to answer questions via phone or email. Their ongoing guidance during medication schedules and post‑procedure care is highlighted as a key source of reassurance.
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    4. Convenient Walk‑In Access
    The clinic allows walk‑in appointments for certain services, which is especially helpful for out‑of‑town patients. Parking, while paid, is available and the location is easy to reach for those traveling to Melbourne.

warningWhat to watch out for at Melbourne IVF East Melbourne?

  • warning
    1. Administrative Disarray
    Patients encounter missing paperwork, contradictory information, and delayed email responses. Administrative staff are reported as condescending, pushy, and often unable to provide clear guidance on next steps or test interpretations.
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    2. Poor Phone & Communication
    The main phone line frequently goes unanswered, leading to long hold times and missed callbacks. Calls are often redirected to voicemail or incorrect extensions, leaving patients without timely answers.
  • warning
    3. Medication & Lab Errors
    Instances of unnecessary medication prescriptions, incorrect dosages, and lab equipment concerns have been reported. One patient experienced a negative IVF result linked to a nurse’s mistake, and another described a failed egg collection deemed “too late” by the clinic.
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    4. Opaque Billing Practices
    Fee schedules are described as unclear, with hidden charges for counseling, donor services, and “zoom” consultations. Patients struggle to obtain proper Medicare invoices, leading to financial uncertainty and delayed reimbursements.
3.3
starstarstarstarstar
110 reviews
Based on real patient reviews

Melbourne IVF East Melbourne — Patient Reviews

M
M*** A.
6 years ago
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Dr Joseph Sgroi and his team. They have been amazing and extremely supportive.

A
A*** S.
8 years ago
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Unless you earn well over $100,000 a year, don't even bother with this treatment, it will leave you financially crippled This is a business designed to do one thing, make huge amounts money off vulner…

S
S*** W.
7 years ago
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I am finally a mum at 45 years young. We collected and froze our 4 embryos at age 41. After a couple of failed attempts we got lucky. We can’t thank Kokum Jayasinghe enough for her wonderful, realisti…

K
K*** S.
6 years ago
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We had a fantastic experience with Dr. Parmar and all of the staff & nurses. IVF is a tough road in itself so we were happy to have been assisted all the way through. Highly recommend Dr. Parmar &…

N
N*** R.
8 years ago
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I'm sorry to say generally our experience with MIVF has been negative when compared to our expectations. The public system was far superior in terms of cleanliness, organisation and professionalism. T…

T
T*** R.
13 years ago
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This organisation is very professional when it comes to billing you and extracting money from you however they are poor at providing professional and ethical IVF services. In addition when we attempte…

D
D*** F.
10 years ago
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A great facility with excellent doctors that help people overcome one of life's greatest challenges.

J
J*** M.
10 years ago
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N/A

H
H*** L.
9 years ago
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It was such a terrible experience. I was treated like a number. After 5 failed IVF attempts my doctor Dr Gronow didn't even call me to show any empathy or say he was sorry. He knew that was my last at…

D
D*** I.
9 years ago
starstarstarstarstar

Dont believe the success stats you are told, it seems to be more of a money making sheme to us, they are your best friend until you are out the door and all bills are paid and after that very hard to …

Melbourne IVF East Melbourne — FAQ

smart_toyAI-generated
Yes, Central Fertility Clinic - Melbourne IVF provides a fully supported egg donation programme as part of its assisted reproduction services. The clinic can match patients with donor eggs sourced from known donors or from the clinic‑recruited donor database, which undergoes rigorous screening for health, genetic conditions and infectious diseases. Egg donation cycles are integrated with the clinic’s IVF laboratory, allowing fresh or frozen donor eggs to be fertilised with the recipient’s or donor sperm, followed by embryo culture to the blastocyst stage and subsequent embryo transfer. The service also includes counselling, legal guidance and coordination of any required surrogacy arrangements, ensuring a comprehensive and compassionate pathway for patients needing donor eggs.

Contact & Location

call
Phone
+61 3 9473 4444
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Address
344 Victoria Parade, East Melbourne VIC 3002, Australia
language
Website
mivf.com.au