location_onUnited StatesOpen

MCRM Fertility

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,ICSI,Surrogacy,Gender Selection,Embryo donation,IVF,IVF with Donor Eggs,Egg Freezing,IUI

calendar_monthBook Consultation call+1 636-778-9899

4.5

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248 reviews

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About MCRM Fertility

MCRM Fertility is a comprehensive reproductive endocrinology clinic located in St. Louis, Missouri (Chesterfield) and Tulsa, Oklahoma, specializing in personalized family‑building solutions for individuals and couples of all backgrounds and gender identities; the practice focuses on advanced IVF, IUI, fertility preservation, third‑party reproductive options and a robust Egg Donor Program. Core services include full diagnostic testing (semen analysis, DNA fragmentation), state‑of‑the‑art embryology with award‑winning laboratory technology such as embryoscope time‑lapse incubators and nanobead sperm selection, and a dedicated personal fertility coach who guides patients from the first consultation through treatment. Unique features include the Fertility Access Initiative offering up to $2,000 savings on IVF and egg‑freezing packages, transparent pricing with no insurance requirement, and flexible financing through PatientFi and CapexMD with no credit impact. The clinic highlights “excellent IVF success rates” derived from years of streamlined protocols, and its multidisciplinary team of reproductive endocrinologists, embryologists, nurses and financial counselors emphasizes compassionate, evidence‑based care. Comprehensive patient support extends to financial counseling, travel and hotel coordination, a Learning Center, patient‑education events, and ongoing emotional resources, ensuring each patient feels informed, respected and fully supported throughout their journey to parenthood.

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1. Compassionate Medical Team
Dr. Alexander, Dr. Ahlering, and Dr. Aubuchon provide thorough explanations, empathetic counseling, and adaptable treatment plans that have resulted in multiple successful pregnancies, including first‑cycle IVF successes. Their willingness to answer detailed questions and adjust protocols is consistently highlighted.
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2. Responsive Support Staff
Coordinators such as Lauren Healey, Kay, and Maggie, along with nursing staff, deliver timely phone and portal communication, personalized emotional support, and clear guidance on medication and appointments. Patients report feeling cared for from the initial consultation through delivery.
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3. Clean, Comfortable Facilities
The clinic environment is described as clean, inviting, and less hospital‑like, with efficient check‑in processes and painless sonohysterograms performed by staff like Laura Anderson. The comfortable setting eases patient anxiety during procedures.
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4. High Success Rates
Many patients achieve pregnancy after a single IVF cycle, successful IUI attempts, and reciprocal IVF for same‑sex couples, indicating effective clinical outcomes. Success stories span first‑time parents to those expanding their families.

warningWhat to watch out for at MCRM Fertility?

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1. Billing and Insurance Mismanagement
Patients encounter unexpected $20,000 out‑of‑pocket demands, missing prior authorizations, incorrect invoices, and prolonged delays in refunds despite repeated follow‑up. Financial statements often lack clear explanations, leading to stress and distrust.
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2. Communication Gaps
Repeated missed calls, unreturned messages, and appointment confirmation errors are reported, including instances where patients were scheduled at the wrong location or left without a response from staff like Casey Tiepelman. These gaps hinder timely care coordination.
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3. Perceived Age Bias and Rushed Care
Patients over 35 describe feeling repeatedly reminded of their age and experiencing rushed phlebotomy, with some describing the phlebotomist’s attitude as uncaring. The sense of being treated as a number rather than an individual is noted.
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4. Clinical Errors and Safety Concerns
Incidents of severe internal bleeding after fainting, incorrect medication instructions, and misdiagnoses such as an inaccurate PCOS assessment have been documented. These safety concerns highlight the need for stricter clinical oversight.

4.5

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248 reviews

Based on real patient reviews

MCRM Fertility — Patient Reviews

J*** H.

1 months ago

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I have been a patient at this clinic for 2 years now. During my first year, everything was organized and communication was smooth since I was a new patient. However, during my second year, the experie…

J*** O.

1 months ago

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Just at the beginning of my journey with MCRM and so far the lack of communication is not a great start. You are lucky if you get a message back within a week.

E*** D.

1 months ago

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We had the best experience with MCRM and Dr. Aubuchon! Our first round of IVF after failed IUI cycles gave us our beautiful baby girl and we are excited to soon be starting the process for our second.…

C*** I.

1 months ago

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I would not recommend this place to anyone. I would give it 0 stars if I could. We were patients at MCRM for over a year. At the time, we knew one other couple going there, so that’s where we decided …

T*** E.

1 months ago

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I can't begin to thank MCRM Fertility enough. They got me pregnant right away! I'm 46 and 1. All of my frozen eggs were fertilized 2. I got two transferrables on the very first try! 3. The embryo took…

C*** H.

1 months ago

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MCRM has been an amazing clinic, it really was wonderful working with them.

M*** N.

4 months ago

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We had a wonderful experience with Dr. Aubuchon and all the staff at MCRM. Struggling with fertility is never an easy experience and we were so grateful to have such an amazing and kind team with us e…

B*** B.

5 months ago

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My wife and I underwent several IUIs and eventually received donated embryos. Our second transfer in Aug2023 resulted in our baby girl and we are excited to start the process again soon to continue bu…

M*** R.

5 months ago

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Lisa at the front registration desk is the first person you’ll meet… she’s AMAZING! Be nice to her!!! The nursing staff, phlebotomy and the anesthesia group are all top notch! And even though you don’…

M*** P.

5 months ago

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I am a previous patient of this fertility clinic. I asked my doctor about the possibility of me having endometriosis due to my symptoms and infertility. I was told that my tubes were open, so endometr…