About MCRM Fertility

MCRM Fertility is a comprehensive reproductive endocrinology clinic located in St. Louis, Missouri (Chesterfield) and Tulsa, Oklahoma, specializing in personalized family‑building solutions for individuals and couples of all backgrounds and gender identities; the practice focuses on advanced IVF, IUI, fertility preservation, third‑party reproductive options and a robust Egg Donor Program. Core services include full diagnostic testing (semen analysis, DNA fragmentation), state‑of‑the‑art embryology with award‑winning laboratory technology such as embryoscope time‑lapse incubators and nanobead sperm selection, and a dedicated personal fertility coach who guides patients from the first consultation through treatment. Unique features include the Fertility Access Initiative offering up to $2,000 savings on IVF and egg‑freezing packages, transparent pricing with no insurance requirement, and flexible financing through PatientFi and CapexMD with no credit impact. The clinic highlights “excellent IVF success rates” derived from years of streamlined protocols, and its multidisciplinary team of reproductive endocrinologists, embryologists, nurses and financial counselors emphasizes compassionate, evidence‑based care. Comprehensive patient support extends to financial counseling, travel and hotel coordination, a Learning Center, patient‑education events, and ongoing emotional resources, ensuring each patient feels informed, respected and fully supported throughout their journey to parenthood.

check_circleWhy choose MCRM Fertility?

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    1. Compassionate Medical Team
    Dr. Alexander, Dr. Ahlering, and Dr. Aubuchon provide thorough explanations, empathetic counseling, and adaptable treatment plans that have resulted in multiple successful pregnancies, including first‑cycle IVF successes. Their willingness to answer detailed questions and adjust protocols is consistently highlighted.
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    2. Responsive Support Staff
    Coordinators such as Lauren Healey, Kay, and Maggie, along with nursing staff, deliver timely phone and portal communication, personalized emotional support, and clear guidance on medication and appointments. Patients report feeling cared for from the initial consultation through delivery.
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    3. Clean, Comfortable Facilities
    The clinic environment is described as clean, inviting, and less hospital‑like, with efficient check‑in processes and painless sonohysterograms performed by staff like Laura Anderson. The comfortable setting eases patient anxiety during procedures.
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    4. High Success Rates
    Many patients achieve pregnancy after a single IVF cycle, successful IUI attempts, and reciprocal IVF for same‑sex couples, indicating effective clinical outcomes. Success stories span first‑time parents to those expanding their families.

warningWhat to watch out for at MCRM Fertility?

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    1. Billing and Insurance Mismanagement
    Patients encounter unexpected $20,000 out‑of‑pocket demands, missing prior authorizations, incorrect invoices, and prolonged delays in refunds despite repeated follow‑up. Financial statements often lack clear explanations, leading to stress and distrust.
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    2. Communication Gaps
    Repeated missed calls, unreturned messages, and appointment confirmation errors are reported, including instances where patients were scheduled at the wrong location or left without a response from staff like Casey Tiepelman. These gaps hinder timely care coordination.
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    3. Perceived Age Bias and Rushed Care
    Patients over 35 describe feeling repeatedly reminded of their age and experiencing rushed phlebotomy, with some describing the phlebotomist’s attitude as uncaring. The sense of being treated as a number rather than an individual is noted.
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    4. Clinical Errors and Safety Concerns
    Incidents of severe internal bleeding after fainting, incorrect medication instructions, and misdiagnoses such as an inaccurate PCOS assessment have been documented. These safety concerns highlight the need for stricter clinical oversight.
4.5
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222 reviews
Based on real patient reviews

MCRM Fertility — Patient Reviews

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M*** N.
3 months ago
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We had a wonderful experience with Dr. Aubuchon and all the staff at MCRM. Struggling with fertility is never an easy experience and we were so grateful to have such an amazing and kind team with us e…

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B*** B.
3 months ago
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My wife and I underwent several IUIs and eventually received donated embryos. Our second transfer in Aug2023 resulted in our baby girl and we are excited to start the process again soon to continue bu…

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M*** R.
3 months ago
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Lisa at the front registration desk is the first person you’ll meet… she’s AMAZING! Be nice to her!!! The nursing staff, phlebotomy and the anesthesia group are all top notch! And even though you don’…

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M*** P.
3 months ago
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I am a previous patient of this fertility clinic. I asked my doctor about the possibility of me having endometriosis due to my symptoms and infertility. I was told that my tubes were open, so endometr…

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L*** S.
3 months ago
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I have been dealing with this fertility center for almost two years, and the experience has been exhausting, disorganized, and deeply disrespectful of patients’ time, bodies, and finances. After an i…

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B*** R.
4 months ago
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We are so incredibly thankful for MCRM! Doctors and nurses were so helpful and supportive during out IVF journey. They blessed us with our baby boy. We recommend them to all our friends or anyone even…

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J*** E.
5 months ago
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IVF clinic took a 5k deposit without confirming insurance coverage, demanding a 20k out of pocket payment. They displayed poor communication and disgusting behavior. Not caring about patient's desire to have a child, only want their money.

If I could give zero stars I would. They took a 5k deposit and turned around and said my insurance denied coverage and immediately wanted the 20k due out of pocket. Come to find out they never actuall…

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K*** K.
5 months ago
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Patient experienced severe internal bleeding, several mistakes, and failed IVF transfers before successful transfer at another clinic due to genetic test uncovering an issue.

We were extremely disappointed w our care at mcrm. Several mistakes, one landed me in the emergency room w severe internal bleeding after fainting and being told i was fine, just to get rest and drink…

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T*** B.
6 months ago
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Unhelpful IVF clinic takes money, is overpriced, and uncommunicative. Staff member Casey Tiepelman was unresponsive. The clinic failed to provide helpful answers and treatment.

Watch out for this place. They will take your money. I paid for everything out of pocket at each visit and now they want to charge me a bill since i haven't been there in over a year. I've tried to co…

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C*** B.
6 months ago
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We had a great experience with MCRM, with kind and compassionate staff. The receptionists, nurses and doctors all made a great impression. They would recommend MCRM for fertility help and questions.

We are so thankful for MCRM!!! From the start they have been nothing short of amazing. EVERY person we have encountered from the receptionists to doctors & nurses have been kind, compassionate and…

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