location_onSão Paulo, BrazilOpenstarTop Rated

Mater Prime - Clínica de Reprodução Humana

medical_servicesIVF
4.8
starstarstarstarstar
561 reviews
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About Mater Prime - Clínica de Reprodução Humana

Mater Prime is a leading reproductive human clinic with units in Moema (São Paulo), Natal (Rio Grande do Norte), and Sorocaba, specializing in a comprehensive range of fertility treatments. Key services include Fertilization In Vitro (FIV), Mini-FIV, ICSI, egg and sperm donation, ovorecepção, and fertility preservation options like egg and sperm freezing, catering to diverse needs including LGBTQIAPN+ individuals and couples. The clinic offers programs like Programa Acesso and Fertilizando Sonhos to reduce treatment costs for eligible patients, alongside procedures for reversing vasectomies and tubal ligation. Mater Prime boasts a multidisciplinary team of specialists, including reproductive endocrinologists, gynecologists, andrologists, embryologists, and support staff, emphasizing a personalized and patient-centered approach. Unique features include direct communication with physicians via WhatsApp, a partner laboratory within premises, and a high volume of over 1000 annual FIV cycles, solidifying their experience and expertise in assisted reproduction. They also offer a range of informative materials, from e-books to webinars, to assist patients throughout their fertility journey.

check_circleWhy choose Mater Prime - Clínica de Reprodução Humana?

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    1. Expert, empathetic doctors
    Dr. Rodrigo Rosa, Dr. Heloísa Marçon, Dr. Juliana Hatty, Dr. Gustavo, and Dr. Matheus Roque provide thorough explanations, humane bedside manner, and up‑to‑date medical knowledge. Their attentiveness is repeatedly noted as a key factor in patient confidence and successful outcomes.
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    2. Personalized, human‑focused care
    The clinic treats patients as individuals rather than numbers, offering tailored treatment plans, emotional encouragement, and continuous support from staff such as Nataly, who mediates issues, and nurses like Jessica and the Onix team.
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    3. Warm, welcoming environment
    Receptionists Ana and Aline greet patients with kindness, the facilities are described as comfortable and beautiful, and the location next to Moema Station adds convenience for commuters.
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    4. Efficient communication
    Doctors respond quickly to inquiries, appointment reminders are clear in most cases, and the sales team provides thorough guidance throughout the IVF journey.
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    5. Proven success outcomes
    Multiple patients report successful pregnancies, egg freezing achievements, and overall fulfillment of their family‑building goals, underscoring the clinic’s effective clinical protocols.

warningWhat to watch out for at Mater Prime - Clínica de Reprodução Humana?

  • warning
    1. Scheduling inconsistencies
    Patients experience last‑minute cancellations, unclear confirmation messages, and long waiting periods—sometimes up to two hours—before being seen, which disrupts treatment timelines.
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    2. Ultrasound interpretation errors
    Several cases mention inaccurate ultrasound readings that required corrective follow‑up, indicating a need for tighter quality control in imaging diagnostics.
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    3. Payment and billing issues
    Pre‑payment demands, delayed refunds after cancellations, and limited communication about financial policies have caused frustration for some patients.
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    4. Limited advance notice of delays
    Instances of doctors arriving late without prior notice and lack of proactive outreach when appointments are altered reduce confidence in administrative reliability.
4.8
starstarstarstarstar
561 reviews
Based on real patient reviews

Mater Prime - Clínica de Reprodução Humana — Patient Reviews

M
M*** R.
1 weeks ago
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Our best choice was Dr. Alexandre Lobel. We love this doctor and I highly recommend the care and affection from all the professionals at Mater Prime. Without exception, a top-notch team, careful, kind…

Y
Y*** S.
1 weeks ago
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For a long time, I researched egg freezing and spoke with about four clinics that had been recommended by friends. However, despite having made initial contact with the clinics and seen reviews on Goo…

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V*** G.
1 weeks ago
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Excellent clinic with wonderful doctors and staff. Especially Dr. Alexandre Lobel. There, I feel welcomed and safe. I recommend it without hesitation. Super professionals. My goal was achieved and soo…

A
A*** C.
2 weeks ago
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I can only express my gratitude for the warm welcome and excellent service in all areas. The entire Mater team deserves my admiration and respect. Thanks to God and the care provided by Mater, I was a…

R
R*** B.
2 weeks ago
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Treatment can be a real box of surprises, but we were fortunate to be accompanied by Dr. Alexandre Lobel. In addition to being extremely competent, he always demonstrated great humanity and sensitivit…

F
F*** P.
2 weeks ago
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My eternal gratitude to the Mater Lab team, especially Dr. Alexandre Lobel. Thank you for everything.

S
S*** B.
2 weeks ago
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I underwent IVF with Dr. Alexandre Nobel and I couldn't have had a better experience. He is an extremely humane and loving doctor. The nursing staff at Mater Prime are also super loving and helpful. M…

N
n*** s.
2 weeks ago
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A unique place. It was with Dr. Gustavo Nardini that we achieved our greatest dream, our long-awaited daughter. So much gratitude for the entire Mater Prime team ❤️

A
A*** S.
2 weeks ago
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Best fertility clinic EVER! 🥹 The ENTIRE team is highly qualified, impeccable infrastructure!! We got pregnant in the first cycle, our BIGGEST dream coming true....very serious and humanized work!!…

D
D*** M.
2 weeks ago
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Without a doubt, the best clinic. Our journey was long, and we went through two other clinics, and neither has the complete care structure (pharmacy, surgical center for retrieval, transfer, complete …

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