User rating: 2.9 
(200 reviews)
Why choose the Kinderwunschzentrum Augsburg?
- Competent and Caring Medical Staff
Many patients praise the doctors at the Augsburg Fertility Clinic, particularly Dr. Hepp and Dr. Ochsenkühn, for their professional yet compassionate approach. They are noted for providing clear explanations of treatments, addressing patient concerns, and creating a supportive environment which is crucial for couples during sensitive fertility journeys. - Successful Treatment Outcomes
Several patients have reported successful conception following treatment at the clinic, with many expressing joy at their pregnancies after just one or two cycles of ICSI or IVF. This positive track record encourages prospective patients that they may achieve similar successful results. - Good Appointment Management
The clinic is noted for its effective management of appointments that tend to accommodate patients' work schedules, with many reviewers commenting on minimal waiting times and prompt service, helping patients feel less stressed during their treatment. - Friendly and Helpful Staff
The overall ambiance of the clinic is often described as welcoming and friendly. Many reviews highlight the professionalism and attentiveness of the staff, contributing to a supportive patient experience. - Strong Empathy and Support
A number of patients mentioned the emotional support provided by the staff, especially during difficult phases of fertility treatment. This ability to empathize and offer emotional comfort stands out as a positive aspect throughout various reviews.
What to watch out for at Kinderwunschzentrum Augsburg?
- Communication Issues
A common complaint among reviewers involves poor communication, particularly regarding appointments and the handling of important treatment details. Instances of staff forgetting critical information and failing to inform patients about their status have led to increased frustration and anxiety for those undergoing treatment. - Organizational Flaws
Some patients have noted a disorganized environment within the clinic, with procedural errors and alignments that can feel routine rather than personalized. This, combined with a perceived assembly-line approach, undermines the caring atmosphere that the medical team attempts to foster. - Lack of Empathy from Some Staff
While many staff members are praised for their kindness, there are multiple accounts of interactions with certain clinicians and assistants that felt emotionally cold or dismissive, which may further emotionally burden patients already dealing with the stress of fertility challenges. - Cost Concerns
Several patients expressed dissatisfaction with the costs associated with treatments, including additional fees for services such as document requests. These financial strains can add a layer of stress on top of the already delicate nature of fertility treatment. - Mixed Feelings on Doctor Competence
Though numerous patients rave about certain doctors in the clinic, there are contrasting reports regarding some practitioners. Instances of misunderstanding or lack of regard for patient care principles have detracted from the overall experience for some, leading to a sense of inconsistency in the quality of medical care.
10 latest reviews of Kinderwunschzentrum Augsburg
L.
on
Wednesday, 09 April 2025
Super great team. We always felt very taken care of. Ms. Dr. Hepp was always attentive and gave us the best advice. The treatment was successful, we would go back to Augsburg at any time.
Lusine
on
Thursday, 10 April 2025
For examination and treatment, we went to the Kinderwunsch Zentrum in Nuremberg. We were very unhappy there, so we moved to the Kinderwunsch Zentrum in Augsburg. We are very happy with this clinic. My doctor is Dr. Satenik Matevosyan, a specialist in gynecology and obstetrics. She is a wonderful person and an expert in her field, caring and dedicated to her patients. Everything went great, the visits were on time, thanks to my doctor. We are now expecting our first child.
I can only recommend this clinic to anyone who needs it.
Katha
on
Monday, 24 February 2025
With Dr. med. We felt like we were in good hands with Ochsenkühn and his team right from the start. The discussions were always very open and good, both professionally and personally.
We felt very well advised. Our treatment started with cycle observation. Already in the first cycle, thanks to Dr. med. Be able to achieve a positive result boldly. We didn’t expect that at all. We are now holding our little daughter in our arms.
Afterwards, we would have gone to the fertility clinic and Dr. much earlier. med. If we had gone boldly, we could have saved ourselves some nerves and a lot of stress.
I can recommend the practice at any time with the best of conscience.
Great work, thank you very much for that!
Nuria
on
Thursday, 27 February 2025
My husband and I can warmly recommend the Augsburg Fertility Center. Both the doctors and the medical staff were always concerned about your well-being. Especially Ms. Dr. Hepp, who supported us intensively in our desire to have children, was always positive and worked with a lot of scientific data and explanations that we as patients could also understand well.
Thank you for your support and successful treatment.
Franzi
on
Wednesday, 12 February 2025
very nice doctors and a very nice registration
The staff knows why you are visiting the clinic. I know it differently and I’m thrilled!
Inked
on
Friday, 31 January 2025
Will never go there again!
I had cysts in my ovaries and should have had a fallopian tube patency test. Cost here is €350. That’s what they said!
I’m now in Neu Ulm and the doctor told me that the health insurance company would pay and they just wanted to lend me €350 out of their pocket, which is simply not possible.
I recommend everyone to go to Neu Ulm!!
Gedikaslan
on
Friday, 17 January 2025
I was here because of my unfulfilled desire to have children. I was treated very well and taken seriously by everyone. The treatment went very quickly. I was very satisfied with my doctor and she accompanied me through all treatments. I was happy with everything. I no longer felt helpless. I’m very happy that I was here and would definitely come again if there were any problems. I can only recommend them to you, they are really great doctors.
Sabrina
on
Thursday, 19 December 2024
A really great clinic. The doctors are compassionate and very motivated. All questions are answered without the feeling that there is no time for it. The medical assistants are also very nice. I can only recommend the clinic.
R
on
Thursday, 12 December 2024
I have been a patient here several times and have been satisfied with the services, atmosphere and friendliness in the vast majority of cases: Dr. Mischitz is short and not everyone’s style, but Drs. Hepp, Freydank, Ochsenkühn and Hiller always made me feel like I was in good hands. The assistants are very nice and helpful. There are almost always waiting times, I once waited 45 minutes, but otherwise a maximum of 30 minutes. Not every treatment was successful, but you will receive good advice. I am very happy and grateful for two successful inseminations and an ICSI. I can only recommend the fertility center.
Verena
on
Friday, 13 December 2024
We were treated there and are very satisfied. The initial consultation took place in September 2023 and shortly afterwards we had a diagnosis and a treatment plan. The ICSI started in January and was fortunately successful.
Our supervising doctor was Dr. Freydanck. She was always professional, compassionate and explained all options to us in detail. We felt like we were in good hands at all times during these difficult times.
There is nothing negative to say about the other doctors, medical assistants, etc. either.
Kinderwunschzentrum Augsburg price list
IVF from 2800 EURThis is only an indicative price. This price may not include all fees. Kinderwunschzentrum Augsburg should always tell you the exact price for the planned procedure before it starts.
Photos of Kinderwunschzentrum Augsburg
Location Kinderwunschzentrum Augsburg
Prinzregentenstraße 25, 86150 Augsburg, Germany (Find on Google Maps)
Phone number: +49 821 5027888
About Kinderwunschzentrum Augsburg
The Kinderwunschzentrum Augsburg is a specialized fertility clinic dedicated to helping couples who are struggling to conceive. The center emphasizes high-quality standards and is staffed by expert medical professionals who provide personalized care. Through an initial consultation, the clinic conducts comprehensive diagnostics to identify the underlying causes of infertility and formulates tailored treatment plans that may include a variety of assisted reproductive techniques such as IVF, ICSI, and insemination. In addition to standard treatments, the clinic offers supplementary services designed to enhance the chances of conception. The Kinderwunschzentrum aims to create a supportive and familiar environment for patients and values collaboration within its team to ensure the best possible care.
Opening hours
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 12:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 12:30 PM
Saturday: Closed
Sunday: Closed
