User rating: 2.7 (79 reviews)
Why choose the Kinderwunschpraxis am Innsbrucker Platz?
- Expertise and Success Rate
Patients frequently highlight the clinic's effective treatments and expert doctors, leading many to successful pregnancies. The knowledgeable team is acknowledged for implementing tailored methods to meet individual needs, showcasing high success rates for various fertility treatments. - Friendly and Supportive Staff
Numerous individuals express gratitude for the warm and approachable demeanor of the clinic staff. The staff's empathy and supportive interactions help create a positive atmosphere, assisting patients through emotionally charged situations, which can help ease anxiety during treatment. - Comprehensive Care
The clinic is noted for its comprehensive approach to hormone treatment and diagnostics. Many patients appreciated the thorough examinations and consultations that helped guide their fertility journeys, ensuring that they felt well-informed and supported throughout the process. - Quick Appointment Access
Several reviews mention the efficiency of scheduling appointments with minimal waiting times, which is a significant advantage for patients seeking timely treatment. The ability to quickly get in touch and receive clear communication is valued by many prospective parents. - Positive Recommendations
Many patients passionately recommended the clinic based on their successful experiences. They vocalize their satisfaction with both the treatment received and the interactions with the healthcare professionals, often attributing their pregnancies and family growth to the clinic's care.
What to watch out for at Kinderwunschpraxis am Innsbrucker Platz?
- Inconsistent Doctor Care
A recurring theme in reviews is the mention of frequently changing doctors, leading to a lack of consistent care. Patients critiqued the system where they felt passed between various practitioners without sufficient continuity in treatment plans or personal connection, which could lead to confusion and frustration. - Unfriendly Attitudes
Certain reviews indicate experiences with unfriendly or abrupt interactions from some staff members, particularly during sensitive discussions. This uncharacteristic treatment contrasts starkly with the generally positive feedback from other patients, pointing to a need for improved customer service and sensitivity in the clinic. - Communication Deficiencies
Several individuals reported challenges in communication, noting difficulties in reaching staff, receiving timely responses to inquiries, or feeling adequately informed about their treatment protocols. This shortfall can lead to significant frustration, especially when patients are navigating the emotional and complex journey of fertility treatment. - Dismissal of Patients' Concerns
Patients voiced their distress about feeling dismissed or not taken seriously by some practitioners, particularly in relation to individual health issues that warranted attention. This lack of acknowledgment can generate feelings of helplessness among patients who have been attempting to conceive. - Variable Treatment Quality
The reviews reflect a significant variability in treatment quality across different physicians within the clinic. Some patients reported receiving excellent care, while others described their experiences as negligent or subpar, underscoring the unpredictability in the standard of care offered.
10 latest reviews of Kinderwunschpraxis am Innsbrucker Platz
Unfortunately, I have only had bad experiences with the practice when it comes to patient care. You have your blood taken and are prescribed several medications that you have never heard of or explained in detail, you are sent home and then told that the doctor will call to let you know the results. But then no one calls, you try to call again to make a new appointment, no one answers, eventually the phone works and you get an appointment with another doctor, so you start talking again from the beginning. She then does another ultrasound, takes blood again and sends me home where an assistant calls at 9:30 in the evening and tells me what medication I should take. Well, then you take the medication and you should let me know if bleeding starts and the ultrasound is done, it wouldn’t be a problem if someone would answer the phone or respond to emails. I’ve now taken medication and can’t reach anyone in the practice for the next steps. I can’t drive past because I’m at work. It’s really difficult! I thought for a long time whether I should do the review here but unfortunately there is no other choice. This sort of thing makes patients unsure about their situation, which is why they come to you for treatment anyway.
I do not recommend this clinic.
What I found most frustrating was that the phone never connects. Even when I left a voicemail, I never received a call back.
When trying to conceive, timing is crucial, yet I couldn’t book an appointment at the right time.
The wait times were long, but the actual consultation lasted only about five minutes. Even when I wanted to ask questions, the doctor ended the consultation quickly.
For our final appointment, my husband came with me so we could discuss the next steps for treatment. However, without any explanation, the treatment plan was decided for us, as if we were part of an assembly line.
At my first visit, I was told that his test results showed “no issues.” But after six months of attending the clinic, I was suddenly told, “there’s a problem,” and my husband was asked to undergo another test — again, with no detailed explanation.
The worst part is that we still haven’t received my husband’s test results. The clinic said the results would be ready the next day, but it’s now been almost three weeks. I started calling on Monday, but as expected, I couldn’t get through. I finally reached someone on Tuesday, only to be told they wouldn’t acknowledge any fault and that we should wait another week.
Unfortunately, every visit to this clinic became more stressful, so we decided to seek care at a different clinic.
We are so happy that we got recommended this clinic by my gynecologist. Everything went smoothly and, despite the long waiting times, you can trust that they are knowledgeable by a team of doctors with long experience. After the second attempt and 9 months later, we have welcomed our daughter. Thank you!
Unfortunately, the same thing happened to me here as the previous speakers. Although I never had to wait long, the treatment by one of the doctors was also extremely unfriendly. I couldn’t finish my sentences, I was constantly interrupted unwillingly, people made fun of me, and after 2 cycles the treatment was ended with the suggestion that I should do egg donation abroad. I cried so much after that day. Especially in this professional field, you should have a minimum level of friendliness and empathy.
“Frustrating Experience with Unresponsive Clinic Led to Missed Treatment”
Strange clinic. She cannot be reached by phone and emails are not responded to. Now, after the health insurance company approved the treatment plan, I had to skip a cycle because of their ignorance. Waste of time.
I would like to thank the entire medical team, doctors and nurses, for their kind treatment and patience. After five years I was looked after by this nice doctor and became pregnant.
You just need patience
“Feeling Untrusted and Uncared For at This Fertility Clinic”
This practice has not received our trust. At first we were kept waiting for over an hour – as we later found out, because we were 5 minutes late. Understandable, but very rude.
During the consultation, the doctor seemed more confused than competent, completely questioned our previous treatment and was mainly interested in being able to start treatment as quickly as possible. Questions were not answered specifically and the doctor made no attempt to show us that we were in good hands in this clinic and that we had a chance of success.
Dear fertility specialists: You benefit from our need and will receive our money (and that of the KV), regardless of whether you do a good job or not. On the contrary – if you do a bad job, we have to throw in more money. The only thing you can give us is the trust that you are interested in successful treatment.
If we don’t get that, we’ll keep looking because we only have 3 attempts with KV support. In this case, unfortunately we will continue to search.
“Awful Experience at the Center: Aggressive Examination Led to Emergency Bleeding”
If you are a foreigner, please never register at this center.
A doctor examined me particularly aggressively right after she confirmed my pregnancy??? A day later I started bleeding and was treated in an ambulance!!!!😠😠😡
Luckily I still have my baby.
“Terrible Experience: I Felt Dismissed and Overstimulated at My Previous Practice”
Even one star is too many! I was being treated in the practice with an extensive medical history. Unfortunately, I was apparently overstimulated and felt very, very, very poorly. Unfortunately I was dismissed and not taken seriously, it ended very badly for me. Then I was terrified of going to a kiwu treatment again… I’ve finally arrived at a new practice where people take their time and are sensitive. Where fears and problems are taken seriously and are not fobbed off with certain statements. And no, that is not slander if the answer comes now, but is based on actual events. I hope other couples have better luck there!
“Despite My Best Efforts, This Pregnancy Just Didn’t Work Out”
Unfortunately, despite preparing all the appropriate conditions, the pregnancy did not succeed. I do not know why 🙁
Kinderwunschpraxis am Innsbrucker Platz price list
The Kinderwunschpraxis am Innsbrucker Platz price list can be found on their website
Photos of Kinderwunschpraxis am Innsbrucker Platz
Location Kinderwunschpraxis am Innsbrucker Platz
Hauptstraße 65, 12159 Berlin, Germany (Find on Google Maps)
Phone number: +49 30 85757930
About Kinderwunschpraxis am Innsbrucker Platz
The Kinderwunschzentrum am Innsbrucker Platz, located in Berlin, is dedicated to helping couples realize their dream of having a child. The clinic boasts a skilled team of experienced fertility specialists, reproductive biologists, and trained medical staff, ensuring comprehensive care throughout the treatment process. With a high success rate in artificial insemination, the center is committed to providing modern medical solutions and support to couples experiencing challenges with conception. The clinic understands the emotional burden of infertility and offers a welcoming environment for patients to discuss their concerns openly. Many treatments may be covered by statutory health insurance, and the center also offers consultations for second opinions. Whether through initial consultations, treatments, or ongoing support, the Kinderwunschzentrum aims to assist patients on their journey toward parenthood.
Opening hours
Monday: 8:00 AM – 12:00 PM, 2:00 – 6:00 PM
Tuesday: 8:00 AM – 12:00 PM
Wednesday: 8:00 AM – 12:00 PM, 2:00 – 6:00 PM
Thursday: 2:00 – 6:00 PM
Friday: 8:00 AM – 12:00 PM, 2:00 – 6:00 PM
Saturday: Closed
Sunday: Closed