Kinderwunsch Centrum München (MVZ) – Reviews and Prices

Mixed reviews highlight a fertility clinic with both notable achievements and significant operational challenges.. Read reviews of real customers.

User rating: 2.2 ( reviews)

Location: Germany Munich

Why choose the Kinderwunsch Centrum München (MVZ)?

  • Compassionate and knowledgeable doctors
    Patients frequently commend doctors such as Dr. Gaßner and Dr. Wrede for their empathetic approach and competence in treatment. Many felt supported and cared for during their emotional journeys, often expressing gratitude for the personalized attention to their unique circumstances.
  • Successful pregnancies reported
    Despite the operational challenges, several patients have reported successful pregnancies and positive experiences. The clinic's medical staff has demonstrated efficacy in treatments, leading some families to achieve their long-desired parenthood, reinforcing the potential for favorable outcomes.
  • Good technical facilities
    The clinic reportedly offers modern medical facilities and equipment for fertility treatments, with some patients highlighting that the procedures they underwent appeared professionally conducted. This aspect gives reassurance to those seeking advanced reproductive assistance.
  • Multilingual staff
    Many staff members speak English, easing communication for international patients or those still learning German. This feature can provide comfort and clarity for non-native speakers navigating a complex medical environment.
  • Willingness to adapt treatment strategies
    Several patients reported positive changes in their treatment plans after discussions with their doctors. This adaptability is crucial in the fertility field where individual circumstances can greatly vary.

What to watch out for at Kinderwunsch Centrum München (MVZ)?

  • Long wait times and poor scheduling
    A significant number of reviews point to unacceptably long wait times both for appointments and within the clinic on the day of treatment. Patients express frustration at being made to wait for hours despite having scheduled appointments, creating an overall experience akin to an emergency room.
  • Unfriendly and disorganized staff
    Many customers report feeling unwelcome due to unfriendly reception and administrative staff. The registration process seems chaotic, leading to a disjointed experience that detracts from the overall quality of care provided.
  • Lack of communication and clarity
    Patients have raised concerns about the inadequate exchange of information regarding their treatment plans and the associated costs. The clinic reportedly fails to provide comprehensive details about procedures and potential alternatives, resulting in misunderstandings.
  • Perceived focus on profit
    Several reviews reflect a sentiment that the clinic prioritizes financial gain over genuine patient care. Critics express concerns that unnecessary treatments are pushed onto patients, leading to significant medical bills without transparency regarding their necessity.
  • Variable quality of medical care
    While some doctors received praise, others were described as rushed and less empathetic. This inconsistency in the quality of care can create an uneven experience for patients across the clinic, which diminishes overall trust in the treatment they receive.

10 latest reviews of Kinderwunsch Centrum München (MVZ)

Kinderwunsch Centrum München (MVZ)
Rating 1 on Monday, 25 November 2024

Attention people
If you want to have children
They just want money
No help is coming

Kinderwunsch Centrum München (MVZ)
Rating 1 on Friday, 01 November 2024

“Disappointing Experience: Poor Communication and Unmet Needs”

It’s all superficial,

Only what they want is done,

Your wishes are not fulfilled,

The communication between doctors and the lying room is very very very poor!!!
I wouldn’t recommend!!!

Kinderwunsch Centrum München (MVZ)
Rating 5 on Saturday, 28 September 2024

Hello, I wanted to talk briefly about my experience, I had already completed a few IFV/ICSI, at least 6 attempts and had left two clinics behind me. This was now a new clinic and I am very satisfied with the doctor, Ms. Reiser, and the staff there. It takes a while for the initial reception to go through, but you feel very comfortable there.
The most important thing, of course, is that it finally worked and I’m pregnant. I am now 42 years old and have already given up hope. Now my little one should be born in the next few weeks. This clinic not only tries standard protocols but also others, anyone who knows a little knows if it doesn’t work you should change the stimulation protocol. I just wanted to say the clinic did it for me and I’m very happy. The other clinics weren’t good and you felt like a number. I can only recommend this clinic. All the best and good luck trying to get pregnant.

Kinderwunsch Centrum München (MVZ)
Rating 5 on Friday, 27 September 2024

I registered there in April of this year to have IVF done because my endometriosis makes it difficult for me to get pregnant naturally. Things started relatively quickly and the puncture was imminent. On the one hand, this was very successful, but on the other hand, it also took a lot out of my body. We then had to wait a few months to continue. The eggs were frozen during this time. After this waiting period, an egg cell could finally be inserted and it worked immediately. I’m now in the 7th week of pregnancy 🙂
The team there was very friendly and took good care of me. I also think the location in Munich-Pasing is great, as it is only a few minutes’ walk from the train station and I don’t like traveling to Munich by car. So everything worked out great, I’m very satisfied and thanks for everything 🙂

Kinderwunsch Centrum München (MVZ)
Rating 4 on Friday, 27 September 2024

I was with Dr. Gaßner has been in treatment for a long time and can highly recommend her due to her professional expertise and empathetic nature. Even when there was a high volume of patients, she took the time necessary for my treatment and my questions. She always explained her procedure and would call me at 10 p.m. and 7 a.m. in an emergency situation.

She always encouraged me with her friendly manner. I have only had good experiences with the other doctors.
Sometimes the waiting times were longer, but the doctors always took time for me and my concerns, questions and worries. In the end, the intensive support was worth the wait for me.

I would also like to emphasize the sensitive care given to the people in the “operation area/vestibule”. In a sensitive, humorous way they took away my excitement and gave me a lot of confidence and courage.

The clinic is difficult to reach by telephone. However, emails are responded to very quickly or you receive a phone call back promptly when you send an email.

Regardless of the medical care, I was sometimes somewhat satisfied with the organization of the practice. The reception process often took a long time and the instructions as to which documents were required for which treatment were sometimes unstructured. Most of the MFAs at reception were very friendly and helpful. Further investments in digitalization and IT as well as quality management could potentially make the work of doctors and MFAs easier and shorten waiting times.

Overall, I can highly recommend the practice, especially because of the medical care.

Kinderwunsch Centrum München (MVZ)
Rating 1 on Friday, 20 September 2024

“€350 for Fridge Work and Unnecessary Exams? Total Rip-Off!”

€350 for taking things out of the fridge and taking them in is a complete rip-off. And the 100 unnecessary examinations

Kinderwunsch Centrum München (MVZ)
Rating 1 on Monday, 09 September 2024

My Experience: Overcrowded Clinic with Limited Expertise and Long Waits

Unfortunately, I cannot give this clinic a good rating. Unfortunately, the clinic is too overcrowded and you cannot make telephone appointments or consultations. When it comes to discussing it with the doctor, it is just dealt with quickly without going into the causes further. In the case of Haschimoto’s thyroid diseases or endometriosis, there is a lack of expertise because there is no endocrinologist available. There are waiting times of up to 4 hours for the actual puncture. In this case, I can only praise the medical staff who really try hard but are also exposed to a lot of stress.

Kinderwunsch Centrum München (MVZ)
Rating 4 on Tuesday, 13 August 2024

“Very Satisfied with Professional Care from Dr. Reising, but Communication Could Improve”

We were treated for PID/ICSI at KWZ Pasing.
Overall, we are very satisfied with the performance of the practice. Above all, we would like to positively emphasize the good and very professional care provided by Dr. Reising. What could be improved is the contact with the practice itself, which has often proven to be time-consuming over the phone. The practice staff on site were friendly and courteous at all times.

Kinderwunsch Centrum München (MVZ)
Rating 1 on Wednesday, 07 August 2024

Disappointed by Long Waits and Poor Service at Fertility Clinic

I am extremely disappointed with my experience at this fertility clinic. Despite making an appointment, I had to wait up to three hours. It’s incomprehensible why you have to take a number to register at reception – it feels like a crowded emergency room. The organization leaves a lot to be desired and the high costs are disproportionate to the service provided. The entire process involved a lot of stress and intense emotional strain. What was particularly annoying was the unfriendly manner of the receptionists and the quick, superficial processing. Unfortunately, I cannot recommend this clinic and hope that urgent measures will be taken to improve the organization and service.

Kinderwunsch Centrum München (MVZ)
Rating 2 on Tuesday, 23 July 2024

“Disappointing Experience: Great Medical Care, But Frustratingly Poor Organization”

Unfortunately I cannot agree with the positive reviews. The medical care would have deserved more stars, but the organization and process are “subterranean”.

Our first appointment was scheduled for 8:30. We were there together, my husband wanted to start work later, I had taken half a day off just to be on the safe side. Despite an appointment, you have to take a number to register and wait until you are actually “allowed” to go to reception. We’ve already waited over an hour to get here. You are then allowed into the area in front of the doctor’s office. Unfortunately, after another hour my husband had to go to work. Another 30 minutes later at 11:00 a.m. I received advice. 2.5 hours after the actual appointment.

We thought about trying 3 more “normal” cycles after the endometriosis operation and doing this with cycle monitoring. Here I was lucky once because I caught the 7:30 appointment and was actually there at 8 – with ONLY a 30 minute wait.

Back to cycle monitoring – Monday 8:40 (an earlier appointment was not possible, it is not possible to get an appointment by phone at all. You will then receive a result by email with a suggested appointment ala “frissoderstirb”)
This time too it took until 11:30 for a quick ultrasound.

It was then spontaneously decided to carry out insemination the following day because the approval from the KKV had just come and two follicles had grown without stimulation. You should arrange the exact time at reception.

At reception: a queue of 5 people and another 30 minute wait.

But not enough. You get an appointment, choose the earliest possible appointment the next day with the treating doctor, so that you can go to work afterwards, arrive on site on time, are called after 20 minutes, only to be told that today, due to the high workload, there is suddenly a complete appointment Another doctor will carry out the insemination that you have never seen before. This is communicated to you in front of the doctor’s office in front of other patients.

When I insisted on receiving insemination from my treating doctor, I was fobbed off with “then you’ll just have to wait a long time.” Again around 40 minutes until 11 a.m., despite the appointment at 10 a.m.

Even in this situation, after trying to conceive a desired child naturally for two years, you are already mentally very tense. I therefore find this approach incredibly insensitive and unacceptable.
The doctor apologized for the change question afterwards and explained that she meant well in order to shorten the waiting time. However, that doesn’t change the poor planning and scheduling.

We are seriously considering whether to start further attempts here if this doesn’t work.

Of course we are in the “supplicant” role. But I find such time management and treatment unacceptable.

In case my review like other negative ones should be deleted. I operate on Google under my maiden name, which is listed in the patient file.

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Kinderwunsch Centrum München (MVZ) price list

The Kinderwunsch Centrum München (MVZ) price list can be found on their website.

Location Kinderwunsch Centrum München (MVZ)

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About Kinderwunsch Centrum München (MVZ)

The Kinderwunsch Centrum München is a well-established fertility clinic located in Munich, boasting over 35 years of experience in helping couples fulfill their dreams of parenthood. As one of the first fertility centers in Germany, it offers a comprehensive range of services, including hormone cycle optimization, artificial insemination, IVF/ICSI, and individualized laboratory services. The clinic places a strong emphasis on personalized care, beginning with an in-depth consultation to assess each couple's unique situation. Additionally, they have opened a private practice in downtown Munich to better cater to their patients' needs. The center provides various advanced treatments like social freezing, testicular sperm extraction (TESE), and preimplantation diagnostics, alongside a convenient patient portal for easy access to medical information. With a focus on modern therapy protocols and success rates, the Kinderwunsch Centrum München is dedicated to supporting families on their journey to conception.

Opening hours

Monday: 7:00 AM – 4:00 PM

Tuesday: 7:00 AM – 6:00 PM

Wednesday: 7:00 AM – 6:00 PM

Thursday: 7:00 AM – 6:00 PM

Friday: 7:00 AM – 2:00 PM

Saturday: Closed

Sunday: Closed