User rating: 4.2 
(116 reviews)
Location: Spain
Why choose the IVI Donostia – Clínica de Reproducción Asistida y Fertilidad?
- Empathetic and Supportive Staff
Patients frequently highlight the empathetic and supportive demeanor of the clinic's staff. Doctors like Almudena Gurría and María Lure are commended for their attentive care, professionalism, and the emotional support they offer during a challenging journey. Clients report that the staff is always available to answer questions and provide guidance, making the entire process much more manageable. - High Success Rates
IVI Donostia boasts impressive success rates, with many patients achieving pregnancy on their first attempts. Positive testimonials emphasize that the clinic utilizes advanced medical technology and techniques, which, coupled with their skilled professionals, effectively help couples achieve their family dreams. - Personalized Care Plans
Patients appreciate the personalized approach taken by the IVI Donostia team. Consultations are tailored to each couple's specific needs, ensuring that treatment plans are optimized for the best possible outcomes. This bespoke care fosters a lasting relationship between patients and the staff, who are seen as partners in the fertility journey. - Effective Communication
The availability of multilingual staff, including those who speak French, enhances communication and eases concerns for international patients. Clients have remarked on the clear explanations provided throughout their treatment, making them feel informed and involved in every step of the process. - Consistent Follow-Up Care
Patients appreciate the consistent follow-up care provided by the clinic, even beyond pregnancy confirmation. The ongoing check-ins and support from medical professionals help patients feel secure throughout their journey, which is especially crucial during such a sensitive time.
What to watch out for at IVI Donostia – Clínica de Reproducción Asistida y Fertilidad?
- Inconsistent Administrative Support
While the medical staff receive high praise, some patients report experiencing inconsistency in administrative support. Instances of miscommunication and perceived coldness from certain receptionists have detracted from otherwise positive experiences, leading to feelings of frustration during scheduling and initial interactions. - High Costs Associated with Services
Several reviews mention the high costs associated with procedures at IVI Donostia. Patients emphasize that while the quality of care is exceptional, the financial burden of fertility treatments can be daunting, and transparently discussing pricing options from the outset could help alleviate some concerns. - Perceived Coldness in Some Interactions
Despite the majority of positive experiences, a few patients noted feelings of coldness in interactions with some staff members. Comments regarding varying levels of warmth and empathy among non-medical staff indicate a need for improving the overall customer service experience. - Limited Time with Doctors
Some patients expressed dissatisfaction over the brief consultation times with doctors. They felt the encounters were rushed and lacked thoroughness, which could leave patients feeling under-informed about their treatment options or the procedures involved. - Variability in Experience
While many patients shared success stories, others reported variability in their experiences. For some, results were not as swift as expected or they faced challenges that could lead to discouragement, highlighting that individual experiences may vary significantly.
10 latest reviews of IVI Donostia – Clínica de Reproducción Asistida y Fertilidad
Gregorio
on
Monday, 27 January 2025
The administration/customer service person in Donosti could have been sent home, the worst customer service I have ever seen.
lagrange
on
Friday, 17 January 2025
Very good follow-up dear IVI donostia.
My wife is currently 8 weeks pregnant, the insemination with donated sperm worked the first time. And what’s more, twins!!
we are so happy, the staff have always been present, very attentive and warm. We were welcomed with all the staff smiling and very pleasant.
An excellent clinic, I recommend it 100%
thank you very much for making our dream come true.
Jennifer and Adeline
I
on
Saturday, 21 September 2024
It is without a doubt the best fertility clinic. Excellent professionals in both Donostia and Bilbao where they make possible what sometimes seems impossible.
Special thanks to doctors Maria Lure and Almudena Gurría for their humanity and professionalism.
AURELIE
on
Wednesday, 11 September 2024
“Thanks to IVI, I’m 11 Weeks Pregnant and Grateful for Their Amazing Support!”
Very good follow-up at IVI! I am currently 11 weeks pregnant thanks to IVI. It worked with the first transfer. All the staff gave us very good advice, and still followed us during the pregnancy, asking for our news. The follow-up is top notch and they answer our slightest doubts and questions during the day. I highly recommend this clinic which was able to guide us and give us the best advice to make it work. We are so grateful to all the IVI staff for allowing us to live our dream of becoming parents.
Arrats
on
Tuesday, 03 September 2024
“IVI’s Exceptional Support Makes Everything Easy for Me”
From IVI they are giving us exceptional attention and follow-up. They are making it very easy for us
G
on
Monday, 05 August 2024
“Grateful for the Support from Almudena Gurria and IVI San Sebastián in Our Pregnancy Journey”
An excellent experience. Almudena Gurria has accompanied us throughout the entire process, who has been very empathetic and who in the most difficult moments has known how to guide and advise us until we achieved the pregnancy we so desired. Thanks to the entire IVI San Sebastián team for their support and all the help provided. It is the clinic that we would recommend to our friends who are going through the same situation as us. We are very grateful
Vanesa
on
Sunday, 14 July 2024
“IVI Restored My Hope with Exceptional Care After Frustration Elsewhere”
We went to IVI after having gone through another reproductive clinic in Donostia where we did not obtain good results. To highlight the difference in the treatment, empathy and closeness between the two centers. Almudena Gurria, a professional of 10, has managed to maintain our hope with her positivity despite the complicated process and the numerous fruitless attempts to achieve pregnancy. Recommended to all couples who want to see their desire to start a family come true.
María
on
Friday, 19 April 2024
“Grateful for the Compassionate Care from Dr. María and Her Team”
We could not be more grateful for the professionalism and sensitivity of our gynecologist María, for us she is the best and we would blindly return to her. the treatment and delicacy of the entire team of nurses (special mention to Lorea) and the girls at the reception who are always attentive, together they have helped make our experience (although difficult) have been much easier with them since they have been involved in the project of our life in a very professional way. Thank you from the bottom of my heart for helping us
María
on
Thursday, 18 April 2024
“Grateful for the Caring and Professional Team that Made Our Journey Easier”
We could not be more grateful for the professionalism and sensitivity of our gynecologist María, for us she is the best and we would blindly return to her. the treatment and delicacy of the entire team of nurses and the girls at the reception who are always attentive, together they have helped make our experience (although hard) much easier with them since they have been involved in the project of our life in a very professional way. Thank you from the bottom of my heart for helping us
MissCuttie84
on
Friday, 12 April 2024
“Thrilled with My Experience at This Caring Clinic – Baby After My Third IAD!”
Excellent clinic on a human scale. We feel very good there.
The staff is adorable, smiling, attentive and there is always someone who speaks French, on site or by telephone. And, even during pregnancy, the clinic will hear from you!
Dr. Gurria, who followed me, was very attentive, caring and very human. She always took care to explain the steps to me. I can never thank her enough for allowing me to realize my desire for motherhood!
Baby at the key after the 3rd IAD (Artificial Insemination with Donor)… What happiness 💜
IVI Donostia – Clínica de Reproducción Asistida y Fertilidad price list
IVF from 5164 EUR | Egg Donation from 7230 EURThis is only an indicative price. This price may not include all fees. IVI Donostia – Clínica de Reproducción Asistida y Fertilidad should always tell you the exact price for the planned procedure before it starts.
Photos of IVI Donostia – Clínica de Reproducción Asistida y Fertilidad
Location IVI Donostia – Clínica de Reproducción Asistida y Fertilidad
Easo Kalea, 83, 20006 Donostia, Gipuzkoa, Spain (Find on Google Maps)
Phone number: +34 651 79 10 00
About IVI Donostia – Clínica de Reproducción Asistida y Fertilidad
IVI Donostia is a specialized fertility clinic located in San Sebastián, Spain, with over 30 years of experience in assisted reproduction. The clinic offers a comprehensive range of fertility treatments, including In Vitro Fertilization (IVF), Artificial Insemination, and Ovodonation, all tailored to meet the unique needs of their patients. Notably, IVI Donostia boasts success rates significantly above the industry average, with 9 out of 10 patients achieving their dream of motherhood, supported by advanced technologies and a dedicated team of esteemed medical professionals. The clinic also emphasizes cutting-edge techniques such as genetic testing and has specialized programs for high-complexity cases. Patients can benefit from a free diagnostic pack, which includes an initial medical consultation and tests to evaluate ovarian reserve. With a strong commitment to innovation and the emotional support of its staff, IVI Donostia is dedicated to helping individuals and couples successfully navigate their fertility journeys.
Opening hours
Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: Closed
Sunday: Closed
