About IVF Michigan Dearborn Fertility Clinic

IVF Michigan & Ohio Fertility Centers is a comprehensive fertility clinic located throughout Michigan (Bloomfield Hills, Ann Arbor, Dearborn, Grand Blanc, Grand Rapids, Macomb, Saginaw, Traverse City) and Toledo, Ohio, specializing in advanced reproductive medicine and personalized infertility solutions; with over 60 years of collective experience and now part of the Pinnacle Fertility network, the center offers a full spectrum of services including IVF‑ICSI, IUI, gender selection, comprehensive chromosomal screening (PGT), hereditary disease testing (PGT‑M), male infertility diagnosis and treatment, egg donation, egg freezing, fertility preservation, and genetic testing, all delivered with state‑of‑the‑art equipment and innovative protocols that contribute to one of the highest success rates in the nation and the highest volume of IVF cycles performed by any specialist in the state; the multidisciplinary team of reproductive endocrinologists, urologists and seasoned fertility specialists designs individualized treatment plans for each couple, while integrated patient support features such as the new nAble IVF electronic medical record and portal, personalized counseling, stress‑management resources, and seamless coordination across multiple locations ensure a smoother, more connected journey for patients seeking to build their families.

check_circleWhy choose IVF Michigan Dearborn Fertility Clinic?

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    1. Expert Medical Team
    Dr. Ahmed Hammoud delivers confident, knowledgeable care, tailoring treatment plans and maintaining honest communication. Patients credit his guidance for successful IVF cycles, first‑try pregnancies, and even twin deliveries.
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    2. Compassionate Nursing Staff
    Nurses such as Jess, Zayneb, Jessica, and Stephanie are repeatedly highlighted for their empathy, thorough explanations, and willingness to answer countless questions, creating a supportive environment during emotionally taxing procedures.
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    3. Responsive Communication
    Many patients note same‑day callbacks, quick email replies, and helpful phone support from the clinical team, which helps reduce anxiety and keeps patients informed throughout treatment.
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    4. Efficient Scheduling
    Appointments are often brief with minimal wait times, and early‑morning slots accommodate working patients, contributing to a smoother overall experience.

warningWhat to watch out for at IVF Michigan Dearborn Fertility Clinic?

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    1. Billing & Financial Transparency
    Patients report unexpected out‑of‑network lab fees, delayed refunds, and confusing cost estimates. Financial staff such as Kelsey are described as uncertain and unhelpful, leading to frustration over payments.
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    2. Administrative Delays
    Repeated issues include missed phone calls, long voicemail hold times, and slow follow‑up on authorizations or test results, causing stress during critical treatment windows.
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    3. Unprofessional Front Desk
    Receptionists are frequently characterized as rude, dismissive, or inattentive, with some patients feeling they are treated like a nuisance rather than a patient.
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    4. Inconsistent Staff Performance
    While many nurses receive praise, other staff members are reported as unresponsive or lacking empathy, leading to mixed experiences within the same clinic.
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    5. Facility Cleanliness Concerns
    One patient described a testing room as unsanitary, with dust and noisy staff, indicating occasional lapses in clinic environment standards.
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109 reviews
Based on real patient reviews

IVF Michigan Dearborn Fertility Clinic — Patient Reviews

A
A*** W.
5 months ago
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The reviewer had an excellent experience with Dr. Hammoud and his team. They received compassionate care, expertise, and unwavering support throughout their IVF journey. The staff at IVF Michigan - Dearborn made a miracle happen for the reviewer.

⭐️⭐️⭐️⭐️⭐️ I cannot say enough amazing things about IVF Michigan – Dearborn and Dr. Hammoud and his incredible team. From the moment I walked through their doors, they became more than just a medical…

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K*** M.
5 months ago
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IVF clinic has poor customer service after payment, with difficulty in getting a refund. The financial department, led by Kelsey, is unhelpful and refers to upper management. A refund after three weeks of waiting is not being resolved.

My wife was referred to IVF by her OB and we were going to start with the IUI procedure. We financed a part of it. IVF received the money and I want to cancel now. I've been trying to get a refund for…

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S*** D.
7 months ago
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Successful IVF experience at Dr. Star's Clinic, smooth and easy process, Dr. Star's caring nature led to pregnancy

My husband and I had several years of attempting to conceive on our own. When we first started with the clinic, we were nervous but hopeful. We tried 2 rounds of IUI and sadly they both failed. When w…

C
C*** B.
9 months ago
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IVF Michigan in Dearborn had an incredible team and supportive process, exceeded expectations, and helped the couple become parents.

We can't say enough good things about IVF Michigan in Dearborn. Our fertility journey was made so much easier by their incredible team, especially Dr. Hammoud and his staff. From the moment we started…

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M*** A.
9 months ago
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Patient experienced poor service at Dr. Hamoud's clinic, particularly with the staff. The patient is in a hurry to get pregnant and feels psychologically exhausted. The clinic's irresponsibility has decreased their interest in the clinic.

Dr. Hamoud is a very good and kind doctor, but the staff is bad. I came to them wanting to do IVF and I did all the tests. When my period came, I called them about the rest of the procedures and they …

C
C*** O.
9 months ago
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Dr. Star and her team did a phenomenal job helping my husband and I work through our fertility journey.

D
D*** F.
9 months ago
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The authorizations and billing teams were unprofessional and rude. They caused inconvenience and additional financial burden. Dr. Star, however, had provided good care.

The authorizations team is awful. They allowed me to get test work done without informing me that the lab that they were sending my bloodwork to was out of network. I should’ve known and have been giv…

J
J*** S.
10 months ago
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Unprofessional clinic with poor communication, long wait for results.

This place is very unprofessional I called to get my results I’ve been calling for months they are saying my wife OBGYN should have them he doesn’t but they should they are the ones who took my sample…

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R*** G.
10 months ago
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Patient experienced poor staff communication, deceptive practices, and lack of confidentiality at this fertility clinic. They received inaccurate test results, which contradicted later results. The patient became pregnant after leaving the clinic.

Yikes. If you are truly concerned about your fertility status and any possible pregnancies, DO NOT come here. My husband had a semen analysis at this location three days before I had an appointment …

B
B*** B.
11 months ago
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The reviewer's girlfriend had a positive experience at IVF Michigan. The front desk and nurses were helpful and kind. The clinic is recommended.

My girlfriend came to IVF Michigan for fertility treatment and we had a great experience. The front desk was always helpful. The nurses are all so kind and willing to answer any questions. We would re…

IVF Michigan Dearborn Fertility Clinic — FAQ

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IVF Michigan & Ohio Fertility Centers is committed to inclusive, LGBTQ+‑friendly care and offers dedicated fertility services for same‑sex couples. Lesbian patients can choose IUI with donor sperm, IVF with donor sperm, or reciprocal IVF where one partner provides the egg and the other carries the pregnancy. Gay male couples are supported with gestational surrogacy options, donor egg programs, and embryo donation. The clinic’s reproductive endocrinologists are experienced in coordinating these protocols, and the team provides comprehensive legal, emotional, and medical guidance throughout the journey.

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