User rating: 4.5 (156 reviews)
Location: Spain San Sebastian
Why choose the IVF-Life Donostia (Instituto Vasco de Fertilidad)?
- Exceptional Staff Attentiveness
Patients frequently commend the clinic's staff for their kindness, empathy, and attentiveness. Many reviews highlight the personalized support provided by coordinators and medical professionals, making every individual feel valued and understood during their fertility journey. - High Success Rates
IVF Life Donostia boasts impressive success rates, with many patients achieving pregnancy after just one attempt. The clinic's reputation for effective treatment options has inspired confidence in those who have previously experienced failures elsewhere. - Clean and Modern Facilities
The clinic is noted for its cleanliness and modernity. Patients feel reassured by the hygienic environment, which is crucial when undergoing medical procedures related to fertility. - Comprehensive Support and Communication
Patients appreciate the thorough communication and support throughout the entire process. The clinic excels in providing clear information and is readily available to address any questions or concerns via multiple channels, including emails and video consultations. - Tailored Treatment Plans
The clinic is lauded for customizing treatment plans according to individual patients' needs. The team's ability to adapt protocols and offer personalized care contributes significantly to the positive experiences reported by patients.
What to watch out for at IVF-Life Donostia (Instituto Vasco de Fertilidad)?
- Scheduling Difficulties
Some patients have experienced challenges with scheduling appointments, particularly during busy periods. Improving flexibility in appointment availability could enhance the overall patient experience. - Limited Availability During Summer
Certain reviews mention limited operating hours during the summer months, which can complicate planning for patients who need to coordinate visits around work or other commitments. - Wait Times for Treatment
While the clinic is praised for its professionalism, some patients noted longer-than-expected wait times between appointments or procedures, suggesting that optimizing scheduling processes may benefit future patients. - Emotional Stress During Treatment
The emotional aspect of fertility treatments can be intense, and while the staff are supportive, some patients expressed feeling overwhelmed at times. Enhanced emotional support services could further help patients navigate this difficult journey. - Variable Experiences with Specific Staff
While the majority of staff receive high praise, a few reviews indicate varied experiences depending on who the patient interacts with. Ensuring consistent quality of care across all personnel could enhance the overall reputation of the clinic.
10 latest reviews of IVF-Life Donostia (Instituto Vasco de Fertilidad)
I recommend the IVF clinic for its great proximity at all times, and for its great positivity at the first try! Thank you for fulfilling our dream to your entire team!
Delighted with the treatment and support received at the clinic, excellent professionals, thank you Zulyma, Alba and your team for all the support at every moment and for fulfilling our dream.
We quickly headed to IVF Donostia after reading (at the time) 100% positive reviews on Google (5/5) and because the geographical proximity suited us (6 hours drive so very compatible with the sometimes needs of last minute in PMA and above all no plane hassle or exorbitantly priced hotels like in Barcelona). The first telephone contact (February 2023) was very encouraging (immediately after the completed and free contact form): a clinic certainly not the cheapest for PMA that we were looking for but the feeling of being listened to, the advice provided by the advisor (Jean-Philippe at the time) and the quotes received immediately for information convinced us. So yes we have to “check a lot of boxes” and do a lot of examinations and blood tests to be sure that all the lights are green but it is in their interest and also ours to take into account all the factors that determine the success of this PMA, which for many of us, is the last chance. The size of the clinic (small) also convinced us that the follow-up we would have would be of quality, and this is verified. After a face-to-face interview brilliantly conducted by Ségolène (with whom we signed the contract), we were followed by Maëva, who responds systematically during the day, as far as possible. We met a total of 3 Doctors, including 2 different ones for the 2 transfers. At our level and after 8 years of unsuccessful PMA in France, it was more the quality of the follow-up by Maëva that mattered to us than the “privileged” contact with a Doctor, even if it is he/she who performs the “key gesture”: embryo transfer… After a first vain attempt in a substituted cycle, I requested a transfer to a natural cycle, a big first for me who had never been offered this possibility in 8 years of PMA in France (that doesn’t help the doctors and their busy schedules…). IVF Donostia accepted my request for this 2nd TEC and, by chance or not, it worked, for a pregnancy which proceeded normally and resulted in a full-term birth. Inès was born on October 23, we are crazy, she is our autumn sun. We believe that IVF Donostia selects egg donors carefully because an acquaintance also gave birth last July, and she knows other women who are also mothers thanks to IVF Donostia. Our disappointment following the 1st TEC without results was forgotten with the success of the 2nd so a big thank you for your professionalism. Ladies/gentlemen who hope to become parents after so much waiting, I highly recommend IVF Donostia if, like us, you live in the west of France. Study carefully all the possible offers according to your profile and listen to the clinic’s recommendations, find out about ALL the conditions of the guarantees and do not hesitate to ask all the questions before signing (selection of the donor, TEC/TEF , PGD possibility, conditions for guaranteeing the number of embryos, etc.). Good luck to everyone and good luck at IVF Donostia!
IVF-life Donostia is a clinic that gave us exceptional care! We are very grateful for the way everyone carries out their work. They manage to make some lovely moments even though we know the difficulty of our journeys. We feel that they love their work and do it with heart.
And of course the professionalism is there, very available, always a precise answer within the day to each question. Their treatment plan is very precise and understandable. They also helped us a lot to make decisions during difficult times without ever judging us.
Our journey, like all PMA journeys, was punctuated by unforeseen events and we felt very supported by the team. We now have the pleasure of experiencing an ongoing pregnancy thanks to the second Egg Donation trial.
We are very grateful for the work done by all these good fairies (male and female!) and for the humanity you infuse into it.
We highly recommend this clinic!
Mission accomplished! Thank you 1000 times for your support, your expertise and your humanism. I’m keeping my fingers crossed that my pregnancy will continue smoothly. 2025 will, I hope, be the year of accomplishment of my family project. I would not have been able to access this entire protocol in France, thank you again, and special mention to Naora and Dr. Santaloria :).
Ainhoa, Andrea, Lucia, Dr Perez & the rest of the team at the clinic have been absolutely fantastic to deal with & have made our IVF journey as supported as possible.
From our first contact with the clinic we were dealt with in a friendly & professional manner. All of our questions & concerns were patiently answered which gave us the assurance we needed to feel comfortable in moving ahead.
Our journey has not been smooth but we have been dealt with compassion & understanding by the clinic team & doctors & felt no pressure to try again until we felt ready which was much appreciated at the time.
We have felt incredibly supported & looked after throughout the whole process & can not thank the team enough for their role in helping us conceive the incredible daughter we feel so lucky to have & another healthy baby on the way.
We would have no doubt whatsoever in recommending the clinic to others on this journey.
We started first with Osakidetza, where I only had one ICSI opportunity by age and where the transfer did not even take place.
When we were told that we couldn’t be parents, with the encouragement of our own we began to look for clinics.
The truth is that we went blindfolded, since we had no reference from anyone, due to the taboo that is this topic.
We opted for the IVF clinic, because of the proximity of all the processes that we had to carry out and obviously because of the treatment they gave us, from the reception, the gynecologists Maite and Andrea, the nurses, that is, because of the great team they are.
Since the process is not very pleasant but they help you at all times and have a lot of empathy.
The process was not easy, but I have to be grateful that with your work our daughter is about to be born.
I will always speak with good words about this great team, because they have been supportive at all times and above all they have been there at all times with calls and emails full of doubts.
Thank you IVF team
A very friendly and high-quality welcome and follow-up for a positive result! 🙂 My only regret: not having called them sooner! Thank you again Naroa for your attention and responsiveness.
PMA projects are often a real “obstacle course”…
We thank IVF-LIFE DONASTIA from the bottom of our hearts because our project was successful from the first IVF and our wonderful miracle NOA is incredible and has filled us with indescribable happiness for 10 days.
We thank each exceptional professional we met throughout our journey
for his quality support, his kindness, his listening and his availability
And a thousand thanks to Ségolène and Lucia
For their kindness
Responsiveness
And their professionalism.
Mathieu, Sophie and Noa ❤️
A huge thank you to the entire IVF Donostia team and in particular to Naroa for their professionalism, their availability and their kindness. Thanks to them we are today parents of a little boy.
IVF-Life Donostia (Instituto Vasco de Fertilidad) price list
The IVF-Life Donostia (Instituto Vasco de Fertilidad) price list can be found on their website.
Photos of IVF-Life Donostia (Instituto Vasco de Fertilidad)
Location IVF-Life Donostia (Instituto Vasco de Fertilidad)
Tolosa Hiribidea, 71, 20018 Donostia, Gipuzkoa, Spain (Find on Google Maps)
Phone number: +34 943 32 81 60
About IVF-Life Donostia (Instituto Vasco de Fertilidad)
IVF-Life Instituto Vasco de Fertilidad, located in Donostia, is a specialized clinic focusing on assisted reproduction, gynecology, and obstetrics. The clinic prides itself on providing personalized care, ensuring that patients receive individualized support throughout their fertility treatments. With state-of-the-art facilities, including a dedicated IVF laboratory and advanced reproductive technologies, IVF-Life offers a wide range of fertility services such as in vitro fertilization, egg donation, and artificial insemination, all conducted in a comfortable and intimate environment. The clinic's team of experienced medical professionals works collaboratively to assist patients in achieving their dream of parenthood, combining scientific innovation with compassionate care. With a strong commitment to women's reproductive health, the clinic also offers comprehensive gynecological services from adolescence through menopause.
Opening hours
Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: Closed
Sunday: Closed