Instituto Bernabeu – Reviews and Prices

Instituto Bernabeu: A Trusted Fertility Clinic with Exceptional Care. Read reviews of real customers.

User rating: 4 (138 reviews)

Location: Spain Alicante

Why choose the Instituto Bernabeu?

  • Highly Professional and Caring Staff
    Patients frequently commend the dedicated and compassionate staff at Instituto Bernabeu, noting their professionalism and attentiveness throughout the treatment process. Many families express gratitude towards personal assistants and medical professionals, emphasizing how their support made a challenging journey feel manageable.
  • Advanced Technology and Facilities
    The clinic is consistently praised for its state-of-the-art medical equipment and modern facilities. Patients appreciate the high-quality care that comes with advanced technologies, which facilitate accurate diagnoses and effective treatment plans tailored to individual needs.
  • Individualized Treatment Plans
    Instituto Bernabeu is noted for developing personalized treatment strategies based on comprehensive evaluations of patients' unique situations. This tailored approach increases the likelihood of success and reduces the stress often associated with fertility treatments.
  • Success Rates and Positive Outcomes
    Many reviews highlight patients' successful pregnancies after treatment at Instituto Bernabeu. Families share their joy at welcoming children, expressing sincere appreciation for the clinic's role in making their dreams of parenthood a reality.
  • Strong Communication and Support
    Patients often mention the excellent communication they experienced with staff, including prompt responses and ongoing support throughout treatment. The availability of personal assistants ensures that individuals have a reliable point of contact for addressing concerns and inquiries.

What to watch out for at Instituto Bernabeu?

  • Mixed Experiences with Customer Service
    While many patients rave about their experiences, some have reported instances of poor customer service, particularly related to communication delays or difficulties in resolving issues. A few reviews highlight feelings of being neglected after treatment or a lack of follow-up.
  • High Costs Associated with Treatment
    The financial aspect of treatment at Instituto Bernabeu is a concern for some patients, with many referencing high costs and challenging financial processes. Several reviews shared frustrations about payment policies and the financial implications of treatments, particularly for unsuccessful cycles.
  • Occasional Communication Errors
    There are reports of errors in communication regarding treatment details or scheduling mishaps that led to confusion among patients. A few reviews reflect dissatisfaction with how some situations were handled, affecting the overall experience.
  • Inconsistent Experiences with Initial Consultations
    Some prospective patients reported experiences during initial consultations that did not meet their expectations, including delays in communication or problems with the scheduling of appointments, leading to disappointment before treatment even began.
  • Pressure to Continue with Last Treatment Attempts
    A few reviews mention feeling pressured to continue treatments or undertake additional procedures, even when previous attempts had been unsuccessful. Patients expressed concerns about a perceived lack of support in making informed decisions regarding their treatment journeys.

10 latest reviews of Instituto Bernabeu

Instituto Bernabeu
Rating 5 on Monday, 16 December 2024

The team at IB Alicante were amazing. Always friendly helpful and making sure we were fully informed at all stages of process. Communication between ourselves and clinic via our PA Carina was great throughout, Carina made sure we understood everything and was always quick to respond with questions we would have. The clinic itself is in an excellent location with hotels nearby and easy transfer from airport. This journey as anyone knows on it, can be stressful and upsetting however the clinic and staff certainly make it easier, it is a wonderful place. Dr Alcaraz was our Dr throughout and always gave us confidence we would get what we wanted, which we did.

Instituto Bernabeu
Rating 5 on Wednesday, 30 October 2024

Hello!! We are a couple from Almería with beautiful twins thanks to the Bernabéu Institute!!! They are now 22 months old and I also wanted to leave this review here to congratulate them and to help other people who find themselves in the “sea of ​​anguish” that we experienced before arriving at this clinic. I had 3 losses before arriving there, a clinic that was recommended to me by a colleague who was also a patient of hers, and from the first visit, my partner and I left with the security that they gave us there of being able to get it. And so it was!!! They provided us with appointments, impeccable professionalism, the latest technology, and of course the treatment could not be better. Thanks to Doctor Begoña Alcaraz and Doctor Bernabéu we have our twins. Eternally grateful!

Instituto Bernabeu
Rating 5 on Tuesday, 15 October 2024

A wonderful, professional and brilliant institution

Instituto Bernabeu
Rating 5 on Monday, 07 October 2024

I wanted to thank this institute which allowed me to get pregnant for the first time after 5 failed attempts in Switzerland. I recommend not wasting time and going there straight away!!
Kind professional, just wonderful listener👏👏👏 congratulations to the whole team, you are exceptional 🙏
I give you my heart and you give me life ♥️
Yours sincerely, Mrs. Geca.

Instituto Bernabeu
Rating 5 on Friday, 04 October 2024

After many years of trying for a baby and many failed attempts, I am so very happy that I dared to follow recommendations and seek treatment at IB. I now have two beautiful children thanks to you. On the way there I have found all contact with the clinic both efficient, trustworthy and friendly. I haven’t encountered the concept of patient coordinator anywhere else, but find it works very well to make the contact with the clinic both efficient and personal. I’ve seen less of the doctors than in other clinics I’ve been, but they have always given me the information and support I have needed. I also very much appreciated being given the opportunity to talk with the donor psychologist – a talk that settled my mind about much of the process and made it easier to proceed.
I keep recommending IB to anyone I meet in work or personal life who seek treatments you provide and feel very confident I’m providing good advice. I am truly grateful for all help you’ve given me towards achieving my biggest, most important dreams.

Instituto Bernabeu
Rating 5 on Thursday, 19 September 2024

“I Got Pregnant on My First Try at Instituto Bernabéu – Couldn’t Be Happier!”

After several attempts at another clinic I got pregnant on the first try at Instituto Bernabéu m. A great success choosing them. To highlight his closeness, great involvement and friendly treatment at all times. They take each case as if it were for them. Very happy with my baby who was born on August 1st thanks to Instituto Bernabéu!!!!!

Instituto Bernabeu
Rating 5 on Wednesday, 18 September 2024

“Grateful for a Seamless Journey to Parenthood with Caring Support”

A professional and caring service from the moment we engaged with this team. Anastasia always took the time and care to detail what was needed from us and was a step ahead in ensuring we understood what was next and how to navigate the journey.
We stayed for an extended period of time before and after our treatment appointments which helped make both trips more enjoyable and relaxed.
We had a straight forward and seamless journey from start to finish, engaging with the clinic in discussions in February and having treatment the same year in November.
We are now parents to a wonderful baby girl and have recommended this clinic to several friends on the same journey.

Instituto Bernabeu
Rating 5 on Sunday, 15 September 2024

“After 15 Years of Struggles, Instituto Bernabeu Helped Us Welcome Our Beautiful Baby Girl!”

We had been trying for a baby for 15 years, we already had 2 failed rounds in the uk, 5 transfers & 2 miscarriages! We did some research and really liked what we seen with Instituto Bernabeu. We started our journey in January 2023, we started asap with all our test etc as we didn’t want to waste any time. Our doctor was Dr Alcaraz and our PA was Esther, both absolutely brilliant. Dr Alcaraz always explained everything in great clear detail so we understood everything, answered any questions, cleared any doubt and worries we might have had. Esther always had great communication, kept us updated when in treatment, made sure we understood everything and was always happy to help with anything we needed! We had our first transfer 29.09.23 and here is our beautiful little girl, 13 weeks old today 💞 we will always be so thankful for our little miracle 🥰

Instituto Bernabeu
Rating 5 on Tuesday, 10 September 2024

“Choosing Instituto Bernabeu Led Us to Our Dream Baby!”

After few unsuccessful atempts in M., we knew we have to choose the best clinic if we want to give another shot because my wife was soon turning 49 and she didn’t have all the time of the world. She started to explore clinics very thoroughly when she ran across Instituto Bernabeu on Internet. Since she red a lot of positive comments on different sites about I. B., we decided to contact them. First step seemed so far away from fulfilling our dream. But, everything was so well organized starting from our first administrator who directed us to clinic in Alicante to the last station – online consultation with dr. Alcaraz and our beautiful administrator miss Esther Schulze who was with us till the end of our journey. It didn’t take long and we were on a plane to Spain. We did all the required analisys in the clinic in two days and went back home. Of course, we took some extra time which we used for exploring few places in Spain. It was wonderful adventure and we felt very positive and relaxed. Five months later we went back in Alicante where dr. Alcaraz performed embriotransfer. She planted a seed that start growing. Today it is beautiful baby girl almost 3 months old. My wife was right, we couldn’t have chosen better clinic!

Instituto Bernabeu
Rating 1 on Friday, 06 September 2024

“Disappointing Experience: This Clinic Wasted Our Time and Money”

We had high hopes for this clinic, but it turned out to be a disaster. We have done all the possible tests as well as genetic compatibility test and received only 2 embryos(6th and 7th day) out of 11. After we complained to them, they said that the result was OK. So for this clinic in 2024 that result is ok. Think about that when you choose your clinic. Their embryology and donor department was disaster. They waisted a year of our lives not to mention substantial amount of money. They also caused us great amount of stress.
Save yourselves time and money and choose another clinic.

Reply to their answer: This response shows how unprofessional you are and how you only care about your appearance. We have tried to communicate to you 2 times and it lead nowhere. You continuously defended your results claiming that that was ok. It is NOT. I have emails confirming that. If you really cared about anything, you would have done somthing. So don’t try to act as if you cared about your patients.

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Instituto Bernabeu price list

The Instituto Bernabeu price list can be found on their website.

Location Instituto Bernabeu

Av. Albufereta, 31, 03016 Alacant, Alicante, Spain (Find on Google Maps)

Phone number: +34 965 15 40 00

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About Instituto Bernabeu

Instituto Bernabeu is a leading fertility clinic located in Alicante, Spain, recognized for its advanced assisted reproduction treatments and personalized care. With over three decades of experience, the clinic employs a multidisciplinary team of specialists including gynecologists, urologists, and geneticists to address a wide range of fertility issues, such as low ovarian reserve and recurrent implantation failure. Offering innovative treatments like In Vitro Fertilization (IVF), egg donation, and embryo adoption, the clinic is noted for its high pregnancy success rates due to its commitment to individualized treatment plans and state-of-the-art technology. Additionally, Instituto Bernabeu holds an international reputation for its research initiatives and has pioneered significant advancements in reproductive medicine. The facility is designed to provide a tranquil environment, enhancing patient comfort with amenities such as parking, a café, and proximity to the beach. The clinic supports various family structures, including single mothers and same-sex couples, confirming its dedication to inclusive reproductive health services.

Opening hours

Monday: 8:00 AM – 9:00 PM

Tuesday: 8:00 AM – 9:00 PM

Wednesday: 8:00 AM – 9:00 PM

Thursday: 8:00 AM – 9:00 PM

Friday: 8:00 AM – 9:00 PM

Saturday: 8:00 AM – 1:30 PM

Sunday: Closed