Human Fertility Institute - INSER
About Human Fertility Institute - INSER
check_circleWhy choose Human Fertility Institute - INSER?
- check_circle1. Expert Medical TeamThe clinic’s doctors, including Dr. Jorge Rincon, Dr. Juan Luis Giraldo, and Dr. Fidel Cano, demonstrate deep knowledge and clear communication. They guide patients through every step of IVF, from egg retrieval to embryo transfer, and achieve notable successes such as twin pregnancies and healthy births.
- check_circle2. Personalized Emotional SupportStaff members like psychologist Carolina Cristancho provide continuous encouragement and compassionate counseling. Patients frequently describe the environment as family‑like, with staff celebrating milestones and offering 24/7 emotional assistance.
- check_circle3. International Patient FriendlyThe clinic offers dedicated services for patients traveling from abroad, including English‑speaking physicians and remote coordination. International couples report feeling at home despite distance, thanks to coordinated logistics and attentive follow‑up.
- check_circle4. Successful OutcomesMultiple cases highlight successful embryo transfers, including donor‑egg cycles and natural conceptions after IVF attempts. Success stories feature twins, long‑term healthy children, and pregnancies achieved after previous treatment failures.
- check_circle5. Warm Family AtmosphereThe overall staff culture emphasizes love, respect, and humanized treatment. Patients consistently note that they are treated as family rather than merely as cases, fostering trust and comfort throughout the process.
warningWhat to watch out for at Human Fertility Institute - INSER?
- warning1. Administrative UnprofessionalismAdministrative personnel have been described as misleading and unprofessional, with instances of broken scheduling promises and poor communication about appointment times. Patients experience frustration when staff fail to honor agreed timetables.
- warning2. High Service CostsCharges for basic procedures such as spermograms and consultation appointments are reported as excessively high, with fees reaching several hundred thousand COP. The cost structure contributes to a perception that the clinic prioritizes revenue over patient care.
- warning3. Facility Privacy IssuesClinic spaces lack adequate soundproofing and visual privacy; conversations can be overheard and vents allow visibility into neighboring rooms. Seating is limited to basic benches, reducing comfort during waiting periods.
- warning4. Appointment CancellationsPatients have encountered multiple last‑minute appointment cancellations, sometimes with only an hour’s notice, leading to travel disruptions and additional financial burden. Rescheduling often involves long waiting periods.
- warning5. Perceived Profit‑Driven FocusFeedback indicates a strong emphasis on credit‑card transactions and financial gain, with some staff appearing more concerned with billing than patient well‑being. This perception undermines confidence in the clinic’s holistic care approach.
Human Fertility Institute - INSER — Patient Reviews
Inser nos cambió la vida, nos ayudaron con todo nuestro proceso con amor, respeto y con claridad. El doctor Sergio Tamayo fue el profesional que nos acompañó en nuestras etapas, hoy gracias a Dios y u…
Me paso lo mismo de lo que muchos se quejan. Solo quieren cobrar una consulta de $310k para dar el precio de un servicio que ofrecen, nisiquiera es un procedimiento que dependa según la necesidad del …
Their customer service staff is only trained to force you to pay a consultation fee of $110 usd to get any information or pricing for treatments. We were planning to fly there to do an expensive trea…
También la misma situación un pésimo front desk lastimosamente puede que la clínica llegue a ser buena no me consta pero se pierden en el pésimo trato a la hora del agendamiento se debe pagar por adel…
Had a mixed experience. Doctor was great, but admin staff was unprofessional and misleading.
The doctor Jorge Rincon was great and knowledgeable. Unfortunately his admin staff was unprofessional and misleading. I was clear about my limited time in the country and scheduling needs. They assure…
Facilities are a joke charging $230.000 COP for a Spermogram. You can hear the workers talking outside your room and through the air condition vents. I’m tall enough to look through the vent and you c…
I had a good experience with the doctor. They communicated well and the staff were friendly. The IVF treatment was successful.
We did not have any success here with two separarte IVF treatments. 16 and 14 healthy eggs were extracted with only 1 surviving for each treatment. This seemed strange . We fell pregnant soon after wi…
Dr. Juan Luis Giraldo and his staff were wonderful to work with during the emotional roller coaster ride of the IVF process. Both my husband and I cried tears of joy with the staff during our successf…
It is an institution where the most important thing is your credit card, they are only interested in your money because when you go and have the consultation you do the entire process and some doctors…
Infinite gratitude towards inser. Professionals in every sense of the word, but above all, most importantly, human. Thanks insert!