User rating: 2.1 (340 reviews)
Why choose the GYNCENTRUM Katowice?
- Excellent Staff and Specialists
Many reviews highlight the clinic's experienced and caring medical professionals, particularly Dr. Dariusz Mercik and Dr. Jabłoński, who are noted for their thorough approach and ability to answer patient questions with patience and clarity. Patients appreciated the emotional support and the individual attention from the staff. - Comprehensive Services Under One Roof
Gyncentrum offers a wide range of fertility services and diagnostic tests, allowing patients to access various specialists in one visit. This convenience is particularly appreciated by those needing coordinated care, and it minimizes the stress of navigating multiple appointments. - Positive Outcomes for Many Couples
Several patients report successful pregnancies after receiving treatment at Gyncentrum, praising the clinic's dedication to personalized care. This positive result significantly influences the overall impression of the facility, instilling hope in those navigating their fertility journey. - Welcoming and Supportive Atmosphere
The clinic environment is described as friendly and inviting, with many reviews mentioning the warm and polite demeanor of the reception staff and nurses. This supportive atmosphere helps ease the emotional burden associated with fertility treatments. - Quick and Efficient Test Processing
Many patients commend the clinic for its swift test processing and result delivery, with some stating they received test results promptly and even received calls to discuss outcomes. This efficiency is crucial for patients eager to progress in their treatment plans.
What to watch out for at GYNCENTRUM Katowice?
- Poor Communication and Coordination
A common concern among reviews is the lack of clear communication regarding appointments and test results. Many patients experienced frustration due to not being informed about changes in their scheduled consultations or receiving mixed messages about their treatments, which led to confusion and dissatisfaction. - Long Wait Times and Administrative Issues
Several patients reported extended wait times, both for appointments and test results, where some had to wait over an hour despite having scheduled visits. Additionally, complaints about the administrative efficiency—such as delays in processing paperwork or failure to provide timely information—were frequently mentioned. - Inconsistent Quality of Care
Patients noted that their experiences varied significantly depending on which doctor they saw during their visits, often leading to repetitive questioning and inconsistencies in treatment plans. This inconsistency can undermine patient confidence, especially in an emotionally charged environment like a fertility clinic. - Concerns About High Costs and Charges
Some reviews highlighted issues with the clinic's pricing structure, suggesting that many essential tests and services were considerably more expensive than at other facilities. This led to frustrations regarding perceived exploitation of patients' vulnerabilities and financial situations. - Negative Experiences and Recovery Issues
Negative testimonials reveal instances of patients feeling neglected or receiving care that did not meet their expectations. Some reported that their procedures were mishandled or they felt uninformed about their treatment options and outcomes, which led them to seek care elsewhere.
10 latest reviews of GYNCENTRUM Katowice
One star for the ladies at the reception, apart from them there were few positive things that happened to us at the clinic.
It’s not that we spent a lot of money and we are at the same stage as before the procedure, but the clinic itself leaves a lot to be desired. Doctors have too many patients in my opinion. The visits are very short, and I often felt like a patient who had only been checked off the list, not to mention the day of my puncture. I felt simply uncared for. To my complaint, I only received a response in which I felt blamed for the situation that occurred in the clinic and the lack of any understanding. Unfortunately, we did not have a full in vitro procedure, I will not return to the clinic because I was disappointed many times, the money for the package paid in advance is lost, the clinic does not refund the costs that were not used for the package. The coordinator said that it was a small amount that was not used, I understand because we incurred the costs, not the coordinator. The clinic claims that such a situation could not have occurred, but unfortunately it did. To me that’s disrespectful. Of course, I can continue treatment at the clinic and use the package until the end. Thank you very much, I am glad that I will support the clinic with this modest donation.
The clinic only confirmed the negative opinions that were already there about them.
I can recommend the Gyncentrum Clinic with a clear conscience, we started treatment in May, and I am already pregnant, we underwent the in vitro procedure (under the government program), which was successful the first time. The doctors we were treated by were Dr. Bednarska-Czerwińska and Dr. Poláček, always smiling, patiently answering all our questions, we felt taken care of from the very beginning. The midwives were very helpful, if they couldn’t answer the call they always called back, and the ladies at the reception were also very nice. As for the hotline, I never had to wait longer than a few minutes for a call, and there were no problems with issuing prescriptions or sick leave. This was our first infertility treatment clinic and we are really very pleased with the treatment and grateful that our dream of having a child has come true.
We are embarrassed by the approach to the patient, I confirm the previous opinions regarding not respecting the scheduled reception hours, this is the second time when the doctor invites patients according to her own schedule, regardless of the registration hours, when I ask at the registration desk why such situations occur, the answer is that many people have appointments. at the same time. If you don’t respect your time, this is the place for you.
I recommend it wholeheartedly, Dr. Mercik is a treasure ❤️ a good team of experienced embryologists… I am very grateful to everyone, nice and always helpful.
This is our second pregnancy thanks to the clinic. Thank you ❤️
Full professionalism. I recommend !
I can wholeheartedly recommend the clinic after 2 successful transfers. All doctors working there are professional, nice and trustworthy. We always get comprehensive answers to our questions. The diagnosis was made quickly and accurately, so the treatment went well and everything was successful in a timely manner without any unnecessary disappointment. All we needed was a little patience and following the doctors’ recommendations. Best regards to the entire team working at Gyncentrum and thank you for helping us make our dream of having a child come true.
I recommend the clinic🏥!! I am very satisfied, I had the procedure by Dr. Alicja Gajewska-Kucharek 👩⚕️ and the staff of the clinic👩💻👩⚕️ it’s super nice and professional 👏🏼👏🏼👏🏼 I recommend it 🌸🌸🌸
I’m not happy with the ladies, I’m waiting at the counter for 30 minutes to pay after my visit, they let them skip the line ahead of us, you can check the cameras from 11:00, I’m here now because of the chaotic delay.
I would like to thank all the people who work at the Gyncetrum clinic, starting from the registration to the embryologists and midwives, for making our dream come true and I managed to get pregnant 🙂 Thank you to Dr. Czerwinska for her sense of humor and professionalism and, above all, for the support we feel during visits;)
I wholeheartedly thank the entire Gyncetrum Team for giving me a beating heart 😉
You are great 🙂
I can recommend it with a clear conscience! My husband and I have been trying to have a baby for 10 years… in June we started our adventure with treatment at the clinic and I am already pregnant (in vitro program). The ladies at the reception were very nice, I felt taken care of at every stage of treatment. Thank you very much to everyone at the clinic 😀
GYNCENTRUM Katowice price list
The GYNCENTRUM Katowice price list can be found on their website.
Photos of GYNCENTRUM Katowice
Location GYNCENTRUM Katowice
Żelazna 1, 40-851 Katowice, Poland (Find on Google Maps)
Phone number: +48 735 122 777
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About GYNCENTRUM Katowice
Gyncentrum is a leading fertility and prenatal diagnostics clinic in Poland, dedicated to helping patients realize their dreams of parenthood through advanced medical services. The clinic offers a comprehensive range of infertility treatments including IVF and insemination, each tailored to meet individual needs. With locations across major Polish cities, Gyncentrum boasts a team of experienced specialists in various fields such as gynecology, endokrinology, and genetics, ensuring personalized care throughout the treatment process. They are pioneering in providing innovative solutions such as preimplantation genetic testing (PGT) to enhance the chances of successful pregnancy. Gyncentrum also emphasizes emotional support and offers financial plans for treatments, including unique programs that guarantee either a successful pregnancy or a full refund of treatment costs. With commitment to high-quality medical care, Gyncentrum stands out as a trusted choice for those facing challenges with fertility.
Opening hours
Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 3:00 PM
Saturday: 7:00 AM – 2:30 PM
Sunday: Closed