Foundation Fecundart - Assisted Fertilization (In Vitro)
About Foundation Fecundart - Assisted Fertilization (In Vitro)
check_circleWhy choose Foundation Fecundart - Assisted Fertilization (In Vitro)?
- check_circle1. Compassionate Medical ExpertsThe medical team provides clear explanations and humane care, with Dr. Julieta Heredia praised for empathy and successful outcomes, Dr. Lucia Piscitelli for detailed guidance, and Dr. José Pérez Alzaa for experienced, patient‑focused treatment. Doctors consistently accompany patients through each step, fostering confidence and emotional comfort.
- check_circle2. Friendly Administrative TeamSecretaries such as Georgina, Rocío, and Ana deliver prompt, courteous service, often coordinating appointments and answering queries with patience. Their willingness to assist and personal warmth are repeatedly highlighted as key contributors to a positive clinic experience.
- check_circle3. Modern Facilities & LabThe clinic’s ISO 9001:2015 certification reflects rigorous quality standards, and the state‑of‑the‑art embryology laboratory is praised for transparency and professionalism. Clean, well‑maintained spaces and attentive nursing staff further enhance patient confidence.
- check_circle4. Comprehensive Emotional SupportPatients report feeling contained and reassured, especially during stressful periods such as oncology treatments or long‑term IVF cycles. The staff’s human warmth and continuous encouragement are cited as essential for maintaining hope.
warningWhat to watch out for at Foundation Fecundart - Assisted Fertilization (In Vitro)?
- warning1. Appointment Scheduling DelaysWhatsApp and phone responses often take several days, leading to missed or reassigned time slots. Patients describe the scheduling process as slow, with limited staff handling appointment requests.
- warning2. Unclear Cost TransparencySeveral patients encounter unexpected fees for materials, genetic studies, or medication without prior notice. The clinic sometimes promotes additional tests that patients feel are financially driven rather than medically necessary.
- warning3. Rude Staff InteractionsInstances of secretaries speaking harshly or dismissively have been reported, causing distress during already emotional visits. Some patients describe encounters with administrative personnel as lacking respect and empathy.
- warning4. Prioritization of Private PatientsPatients with lower‑coverage social plans report longer waiting times for egg donation and other services, noting that privately paying individuals receive faster attention. This perceived inequity contributes to frustration among some users.
Foundation Fecundart - Assisted Fertilization (In Vitro) — Patient Reviews
No tienen guardia para una Urgencia, mi pareja con perdida de sangre y dolor El Señor Gustavo Estofan la mando al Allende siendo que ellos isieron el tratamiento Todo muy mal muy feo todo
GRACIAS: es la palabra que define todo lo que sentimos por Fecundar. Fueron varios años de espera, intentos, miedos y esperanza, siempre acompañados por la Dra. Ceci Caffaratti, quien hizo absolutamen…
El peor trato que me dieron por parte de la médica... Salí traumada
Gracias a Dios y nuestra Doc Lucía por acompáñarnos en este proceso. Gracias por agrandar nuestra familia, nos cambió la vida para siempre. Gracias a todo el equipo de Fecundart.
Doc Caffaratti es un 10! con ella nos atendimos los dos embarazos, es una excelente profesional y persona, muy cálida y profesional. Estaremos siempre agradecidas por su atención! Las secres también, …
The reviewer had a mediocre consultation with a staff member who spoke insensitively and dismissed their lack of knowledge.
I had a very mediocre consultation and I didn't like the tone in which she spoke to me, she spoke to me as if I already knew or as if I understood the fertility methods and all she did was tell me tha…
Excellent in all aspects! The professionalism of each consultation and the human quality stand out. The secretariats are always willing to serve you with great hospitality. Thank you!
Review highlights poor customer service at scheduling, with staff being unfriendly, overwhelmed, and unresponsive for hours, making it difficult to confirm appointments and make a schedule.
Nobody is going to say anything about the customer service they have for scheduling appointments? It took hours between responses! I accepted the shift they offered me, but when they answered me they …
Excellent treatment, consultation and attention. Daughter born due to treatment. Very happy patient.
Eternally grateful to the entire Fecundart Foundation for the excellent attention, containment and treatment received from all the staff, secretaries, administrators, doctors, etc. and especially to m…
Dr. Heredia provided compassionate care and achieved pregnancy with IVF.
Completely grateful for Dr. Heredia. Always accompanying with love, humanity and commitment. We achieved pregnancy and we are completely happy. Thank you Doc, for your professionalism and human warmth…