About Florida Institute for Reproductive Medicine
check_circleWhy choose Florida Institute for Reproductive Medicine?
- check_circle1. High Success RatesPatients achieve multiple live births, including twins and second children, after IVF cycles with Dr. Winslow, Dr. Sundaram, and Dr. Erb. Successful outcomes are highlighted across several accounts, confirming the clinic’s clinical effectiveness.
- check_circle2. Compassionate Medical TeamDoctors such as Dr. Sundaram, Dr. Gentry, and Dr. Winslow are described as knowledgeable, empathetic, and thorough in explaining procedures. Their bedside manner and willingness to listen are repeatedly praised.
- check_circle3. Responsive Nursing StaffNurse Patty, Glenda, and other nursing personnel are noted for quick callbacks, bilingual support, and hands‑on assistance throughout treatment steps, reducing patient anxiety.
- check_circle4. Effective Financial GuidanceLinda in the financial department is highlighted for clarifying insurance coverage, correcting billing errors, and proactively following up on account balances, easing the financial burden for many families.
- check_circle5. Friendly Office EnvironmentFront‑desk staff and overall clinic atmosphere are frequently described as friendly, helpful, and organized, contributing to a positive patient experience during visits.
warningWhat to watch out for at Florida Institute for Reproductive Medicine?
- warning1. Billing InconsistenciesPatients encounter unexpected charges, duplicate invoices, and unclear cost estimates. Several reports mention surprise fees for follow‑up calls, medication, and procedures that were not previously disclosed.
- warning2. Poor CommunicationRepeated difficulties reaching staff, unanswered voicemails, and delayed callbacks from billing and nursing teams create stress during critical treatment windows.
- warning3. Administrative ErrorsMedical records are often misplaced or require repeated uploads, and insurance authorizations are sometimes submitted incorrectly, leading to denied claims and treatment delays.
- warning4. Perceived Unnecessary TestingSome patients feel pressured into extra opinions, genetic testing, or costly procedures that external specialists deem unnecessary, raising concerns about over‑treatment.
- warning5. Inconsistent ProfessionalismInstances of rude behavior, misnaming patients, and lack of empathy are reported, particularly involving Dr. Winslow, which undermines confidence in the care team.
Florida Institute for Reproductive Medicine — Patient Reviews
I will always recommend FIRM and Dr. Gentry as the place to go when needing assistance or guidance growing your family. Everyone there is kind and genuinely pleasant. Dr. Gentry is the absolute best. …
My wife and I have officially graduated from FIRM with our second baby, and we truly couldn't have done it without Dr. Gentry. She has such a rare ability to make her patients feel genuinely cared for…
I cannot recommend Dr Gentry enough. She is the perfect balance of personable and knowledgeable. If you are looking for someone to chase your dreams of becoming a mother (or continuing your family) Dr…
There truly aren’t enough words to express our gratitude to Dr. Erb, Patty, and the entire team at FIRM. Thank you for guiding us through one of the most challenging and emotional journeys of our live…
Please do yourself a favor and do not go to Dr.Gentry. I had a horrible experience. Everytime I would ask Dr.Gentry a question. She wouldn’t answer. It would be, “We need to do testing before I answe…
I am endlessly thankful to Dr. Teresa Erb and the amazing team at FIRM. What started as a challenging and emotional fertility journey ended with the greatest blessing of my life. From the very first v…
I am eternally thankful for Dr. Winslow and what he has done to help grow our family. However, for both of my last two transfers, the billing department has been an absolute nightmare! This is the onl…
The reviewer had a very positive experience at the IVF clinic, praising Linda and the doctor for their exceptional service and initiative. However, the checkout experience and some staff attitudes were a negative aspect. Linda's assistance with insurance
LINDA IN THE FINANCIAL DEPT is why this is 5 stars! She was the only one to give us the information about our insurance and is currently following up on an incorrect balance on my husbands acct that w…
Staff showed prejudice, office had disorganization and poor communication. Scheduling took 4 days. Negative experience overall.
This practice involves politics in their business! If you don’t support this kind of mindset then just be aware that they just told me for my partner to be able to do a semen analysis that he would ha…
Disappointing experience with Dr. Winslow due to confusion and failure to follow geneticist reports. Dr. Gentry offered better communication but was still constrained by Dr. Winslow's guidance. Needed multiple unnecessary opinions before proceeding with t
My experience with this clinic has been extremely disappointing. Dr. Winslow repeatedly confused our medical file with other patients’, discussing conditions we do not have. During several visits, he …
Contact & Location
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