location_onUnited StatesOpen

Florida Institute for Reproductive Medicine

medical_servicesIVF
3.7
starstarstarstarstar
123 reviews
See all reviews

About Florida Institute for Reproductive Medicine

check_circleWhy choose Florida Institute for Reproductive Medicine?

  • check_circle
    1. High Success Rates
    Patients achieve multiple live births, including twins and second children, after IVF cycles with Dr. Winslow, Dr. Sundaram, and Dr. Erb. Successful outcomes are highlighted across several accounts, confirming the clinic’s clinical effectiveness.
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    2. Compassionate Medical Team
    Doctors such as Dr. Sundaram, Dr. Gentry, and Dr. Winslow are described as knowledgeable, empathetic, and thorough in explaining procedures. Their bedside manner and willingness to listen are repeatedly praised.
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    3. Responsive Nursing Staff
    Nurse Patty, Glenda, and other nursing personnel are noted for quick callbacks, bilingual support, and hands‑on assistance throughout treatment steps, reducing patient anxiety.
  • check_circle
    4. Effective Financial Guidance
    Linda in the financial department is highlighted for clarifying insurance coverage, correcting billing errors, and proactively following up on account balances, easing the financial burden for many families.
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    5. Friendly Office Environment
    Front‑desk staff and overall clinic atmosphere are frequently described as friendly, helpful, and organized, contributing to a positive patient experience during visits.

warningWhat to watch out for at Florida Institute for Reproductive Medicine?

  • warning
    1. Billing Inconsistencies
    Patients encounter unexpected charges, duplicate invoices, and unclear cost estimates. Several reports mention surprise fees for follow‑up calls, medication, and procedures that were not previously disclosed.
  • warning
    2. Poor Communication
    Repeated difficulties reaching staff, unanswered voicemails, and delayed callbacks from billing and nursing teams create stress during critical treatment windows.
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    3. Administrative Errors
    Medical records are often misplaced or require repeated uploads, and insurance authorizations are sometimes submitted incorrectly, leading to denied claims and treatment delays.
  • warning
    4. Perceived Unnecessary Testing
    Some patients feel pressured into extra opinions, genetic testing, or costly procedures that external specialists deem unnecessary, raising concerns about over‑treatment.
  • warning
    5. Inconsistent Professionalism
    Instances of rude behavior, misnaming patients, and lack of empathy are reported, particularly involving Dr. Winslow, which undermines confidence in the care team.
3.7
starstarstarstarstar
123 reviews
Based on real patient reviews

Florida Institute for Reproductive Medicine — Patient Reviews

D
D*** R.
3 months ago
starstarstarstarstar

I am endlessly thankful to Dr. Teresa Erb and the amazing team at FIRM. What started as a challenging and emotional fertility journey ended with the greatest blessing of my life. From the very first v…

H
H*** G.
4 months ago
starstarstarstarstar

I am eternally thankful for Dr. Winslow and what he has done to help grow our family. However, for both of my last two transfers, the billing department has been an absolute nightmare! This is the onl…

C
C*** K.
7 months ago
starstarstarstarstar

The reviewer had a very positive experience at the IVF clinic, praising Linda and the doctor for their exceptional service and initiative. However, the checkout experience and some staff attitudes were a negative aspect. Linda's assistance with insurance

LINDA IN THE FINANCIAL DEPT is why this is 5 stars! She was the only one to give us the information about our insurance and is currently following up on an incorrect balance on my husbands acct that w…

B
B*** C.
7 months ago
starstarstarstarstar

Staff showed prejudice, office had disorganization and poor communication. Scheduling took 4 days. Negative experience overall.

This practice involves politics in their business! If you don’t support this kind of mindset then just be aware that they just told me for my partner to be able to do a semen analysis that he would ha…

C
C*** R.
7 months ago
starstarstarstarstar

Disappointing experience with Dr. Winslow due to confusion and failure to follow geneticist reports. Dr. Gentry offered better communication but was still constrained by Dr. Winslow's guidance. Needed multiple unnecessary opinions before proceeding with t

My experience with this clinic has been extremely disappointing. Dr. Winslow repeatedly confused our medical file with other patients’, discussing conditions we do not have. During several visits, he …

E
E*** G.
8 months ago
starstarstarstarstar

Very friendly and helpful staff. I have been to this office twice and everytime it was better than the last.

A
A*** C.
9 months ago
starstarstarstarstar

SCAM IVF clinic charges $100 for a follow-up call, targets vulnerable women. Outrageous costs. Not recommended.

This place is a SCAM! You want to charge $100 for a follow up phone call? Taking advantage of vulnerable woman. I Do NOT recommend this place. Not everyone can afford these outrages charges, including…

J
J*** T.
10 months ago
starstarstarstarstar

Poor communication negatively impacted IVF process, leading to frustration in a vulnerable time for a couple trying to conceive with the treatment not progressing.

Quite frankly the communication is awful. My wife and I just wanted answers on the exams I took but unfortunately no one can answer a phone call or return a message. It’s literally one of the most try…

T
T*** W.
11 months ago
starstarstarstarstar

FIRM provided exceptional care with a knowledgeable, reassuring, and helpful team, resulting in a successful IVF outcome.

We are beyond grateful for the team at the Florida Institute for Reproductive Medicine and especially to Dr. Winslow for helping make our dreams a reality. From the very beginning, the level of profes…

A
A*** D.
1 years ago
starstarstarstarstar

IVF clinic with billing issues and unhelpful staff. Wasting time and misleading patients about insurance coverage.

Waste of time! Their billing lady is RETARTED. Sometimes she says your insurance covered then she says they dont accept that insurance when payer says they will pay! WASTE of my TIME! Give 0 if I coul…

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