Fertius - Reprodução Humana e Medicina Fetal
About Fertius - Reprodução Humana e Medicina Fetal
check_circleWhy choose Fertius - Reprodução Humana e Medicina Fetal?
- check_circle1. Compassionate and Attentive Healthcare TeamPatients frequently commend the staff at Fertius, particularly doctors like Dr. Thiago and Dr. Kamille, for their compassion and attentiveness during consultations. This humanized approach is vital for women undergoing sensitive treatments, creating a supportive environment that fosters trust and comfort.
- check_circle2. High Success Rates in TreatmentsNumerous reviews highlight the clinic's remarkable success rates in treatments, with many patients achieving their dreams of motherhood. This impressive track record instills confidence in new patients considering Fertius as their healthcare provider.
- check_circle3. Welcoming and Comfortable EnvironmentFertius Clinic is praised for its clean, calm, and cozy atmosphere. Patients appreciate the warm reception from the staff, enhancing their overall experience and making visits more enjoyable and less stressful.
- check_circle4. Comprehensive Care with Multiple ServicesFertius offers a range of services beyond standard consultations, including various exams and specialized procedures, which makes it a one-stop-shop for women's health. Patients enjoy the convenience of having all their health needs met under one roof.
- check_circle5. Excellent Communication with Healthcare ProvidersDespite some mixed reviews, many patients note that communication with their healthcare providers, especially via WhatsApp, is prompt and effective. Doctors like Dr. Thiago are lauded for their responsiveness and willingness to address concerns, fostering a strong doctor-patient relationship.
warningWhat to watch out for at Fertius - Reprodução Humana e Medicina Fetal?
- warning1. Scheduling Issues and Appointment DelaysSeveral patients reported dissatisfaction with the clinic's scheduling practices, citing instances of last-minute appointment cancellations and difficulties in rescheduling. These issues have caused frustration among patients, particularly during critical stages of their treatment.
- warning2. Limited Humanization in CommunicationSome reviewers expressed disappointment in the lack of humanized care, especially during consultations. Patients feel that more personalized attention and understanding of their emotional states would enhance their experiences and comfort levels.
- warning3. Inconsistent Customer Service ExperiencesA few patients shared experiences of inconsistent service, feeling that not all interactions with staff maintained the same standard of attentiveness. This inconsistency can affect overall patient satisfaction and create feelings of being undervalued.
- warning4. Concerns About Handling Sensitive CasesPatients undergoing delicate treatments, such as during pregnancy, reported that the clinic sometimes lacked the empathy expected in sensitive situations. Reviews indicate a desire for increased emotional support during challenging moments.
- warning5. Issues with Communication via Messaging PlatformsAlthough some praise the clinic's communication, others highlighted poor experiences with WhatsApp interactions. Patients mentioned delays in responses and a lack of clarity, which led to stress and uncertainty about their care.
Fertius - Reprodução Humana e Medicina Fetal — Patient Reviews
Se tem Cassems não marque nesse lugar. Fizeram irmos de besta pra uma exame previamente agendando pra chegar na hora e falar que não atendia Cassems.
Faço acompanhamento tem um tempo porém estou totalmente decepcionada com o atendimento da clínica. Solicitei o DIU em agosto e quando foi em outubro, entrei em contato para saber mais infos já que nin…
Não atende o telefone e demora para responder no wats , a clínica sempre lotado , coloquem mas secretária urgente ou diminui a quantidade do atendimento
Patient experienced poor communication and lack of professionalism with Dr. Maitê, who changed clinics and failed to contact the patient about it, leading to a missed appointment after 2 months of waiting.
I came here to leave my feedback to the clinic's secretaries and I was shocked by the number of comments with the same problem I faced. It's been two months since I scheduled an appointment with Dr. M…
I visited Dr. Maitê but the clinic service was disappointing. The secretaries were unprepared and rude. IVF treatment was unsuccessful due to poor clinic service.
I went to see Dr. Maitê on a recommendation, and she's great, but the clinic's service leaves much to be desired. The secretaries are unprepared and rude. I left the office with test requests and aske…
Appointment was cancelled twice due to unforeseen problems. Doctor and secretary not held accountable. Many similar complaints from other patients.
My appointment was cancelled twice. It was scheduled over a month in advance, I planned accordingly, and when the day arrived, almost at the last minute, the secretary sent a message saying the doctor…
Terrible service. We had tests done. They don't send the results. We went in person and couldn't pick up the results. Every time it's a different excuse. I do not recommend them.
Our biggest difficulty is scheduling an exam; they don't respond properly via WhatsApp, and the wait time on the phone is extremely long.
They ignore the scheduled time, be prepared to wait a long time.
They cancelled the exam, claiming I didn't respond to a WhatsApp confirmation that I never received. Because of this, my exam was delayed by a month and I experienced inconvenience.