4.1
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201 reviews
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About Fertility Specialists Of Texas - Plano / Frisco

Fertility Specialists of Texas is a fertility and reproductive medicine clinic located throughout the Dallas‑Fort Worth region and additional sites in Plano, Southlake, Rockwall, Lubbock and other Texas cities, specializing in personalized, whole‑body approaches to achieving parenthood; the center’s main focus is advanced in‑vitro fertilization (IVF) and comprehensive family‑building services. Offering a full spectrum of key services—including IVF, IUI, egg, sperm and embryo freezing, donor egg programs, fertility‑preserving treatments, genetic testing and counseling, LGBTQ+ family‑building options, and minimally invasive fertility surgery—the clinic distinguishes itself with a state‑of‑the‑art embryology laboratory, on‑site IVF labs at several locations, and a “Fertility Access Initiative” that provides significant discounts for self‑pay patients. Boasting SART‑reported live‑birth rates that exceed the national average and more than 5,000 babies born since 2005, the practice leverages over 100 years of combined experience among six double board‑certified physicians and a scientific director, supported by dedicated genetic counselors and a compassionate care team. Patient support is reinforced through extensive education resources, FAQs, telehealth and in‑person consultations, emotional counseling, financial guidance, and a welcoming environment highlighted by numerous patient testimonials.

check_circleWhy choose Fertility Specialists Of Texas - Plano / Frisco?

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    1. Expert, Compassionate Physicians
    Dr. Rebecca Chilvers and Dr. Jerald Goldstein consistently provide clear explanations, empathetic guidance, and personalized treatment plans. Their expertise is linked to multiple successful pregnancies, and patients note their ability to balance medical knowledge with genuine care.
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    2. Supportive Multidisciplinary Team
    Nurses, coordinators, and embryology staff are described as kind, patient, and proactive. Specific team members such as Hadleigh, Michelle (NP), and Ashley receive commendations for answering questions promptly and creating a comforting environment during procedures.
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    3. High Success and Emotional Support
    Numerous patients report successful IVF cycles, first‑trimester pregnancies, and even multiple births after treatment at FST. The clinic’s emphasis on emotional well‑being, including prayer and encouragement, is credited with reducing stress during the process.
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    4. Comprehensive Care Coordination
    The clinic offers coordinated scheduling, detailed protocol discussions, and thorough financial counseling. Patients appreciate the transparency of medication plans and the availability of a dedicated coordinator who keeps them informed at each step.

warningWhat to watch out for at Fertility Specialists Of Texas - Plano / Frisco?

  • warning
    1. Billing Errors and Refund Delays
    Multiple patients experienced inaccurate invoices, duplicate copay charges, and prolonged refund processes. Claims of unresponsive finance staff and delayed reimbursements have led to financial uncertainty and the need for legal escalation.
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    2. Communication Gaps with Front Desk
    Front‑desk and administrative personnel are frequently described as untrained, slow to respond, and inconsistent in providing timely updates. Patients report unanswered messages, missed calls, and difficulty obtaining test results or appointment confirmations.
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    3. Outdated Patient Portal
    The patient portal functions but is considered clunky, non‑mobile‑friendly, and requires starting new message threads for each inquiry. This hampers efficient communication despite the clinic’s otherwise strong support.
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    4. Insurance and Scheduling Challenges
    Patients cite repeated insurance verification failures, last‑minute schedule changes, and lack of clear guidance on required labs or procedures. These issues create stress, additional travel costs, and occasional treatment delays.

Fertility Treatment Prices at Fertility Specialists Of Texas - Plano / Frisco

Prices shown are starting prices. Final cost depends on individual treatment plan.

Egg Freezing
from US$1,000
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: fertilitytexas.com, fertilitytexas.com

4.1
starstarstarstarstar
201 reviews
Based on real patient reviews

Fertility Specialists Of Texas - Plano / Frisco — Patient Reviews

A
A*** R.
2 months ago
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Bad patient service on everything I try to request the medical record online and they say it will take 24 hours to the processing. Nothing happened. I give a call. Someone say that there’s a lady resp…

J
J*** N.
3 months ago
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Friendly and professional staff. The environment is very comforting and welcoming. Dr. Patel has been amazing throughout our journey.

S
S*** M.
3 months ago
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Wish I can give them a 0 or minus. They only care about your money not you! My IUI was supposed to be performed by Jerald Goldstein, M.D. However, he never showed up at any point throughout the entire…

L
L*** S.
3 months ago
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Love this place thanks to you guys I have a health baby boy will do it all over again great team

E
E*** B.
3 months ago
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We were told by a previous fertility specialist that it was impossible for us. My husband did not take no for an answer and began researching the best Fertility Doctors in Texas. That is when we found…

H
H*** C.
4 months ago
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I am very happy with the care and treatment that I received from Dr. Chilvers and Fertility Specialists of Texas! Dr.Chilvers is very knowledgeable and treated us very well. We were able to become pre…

A
A*** L.
4 months ago
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I cannot say enough good things about this clinic. Dr. Goldstein and his team are amazing! I spent the majority of this year here and honestly I will never forget the people I met. Dr. Goldstein is a …

J
J*** C.
4 months ago
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Terrible experience throughout. 1. Their insurance, billing, finance teams are work in silos and there is 0 communication in between. 2. The patient is left with questions and to figure out everything…

S
S*** S.
5 months ago
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Dr. Chilvers and her team provided outstanding fertility care, with expertise, compassion, and support, resulting in a successful pregnancy.

I am so grateful to Dr. Chilvers and her amazing team. Thanks to their expertise, compassion, and support, I am now pregnant! The entire team made me feel cared for, informed, and hopeful throughout t…

P
P*** R.
5 months ago
starstarstarstarstar

FTH Clinic engaged in misleading billing. Patient contacted the clinic multiple times regarding the issue, but received no response, highlighting unprofessional practice and poor communication.

I paid $179 to FTH Clinic, but their invoice only showed $129, saying that was after a $50 copay deduction. Then they deducted another $50 again for the same copay. When I checked with my insurance co…

Fertility Specialists Of Texas - Plano / Frisco — FAQ

smart_toyAI-generated
Founded in 2005, Fertility Specialists of Texas has grown into a leading Dallas‑Fort Worth fertility network with six clinic locations across Texas. Over two decades, the practice has celebrated the birth of more than 5,000 babies through IVF and related assisted‑reproduction techniques. The clinic’s team of six nationally recognized fertility specialists contributes over 100 years of combined experience, and its success rates are consistently above the national average, as documented by SART reports. The center is also CAP‑accredited, underscoring its commitment to clinical excellence and patient safety.

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