Fertility Specialists Of Texas - Plano / Frisco
About Fertility Specialists Of Texas - Plano / Frisco
check_circleWhy choose Fertility Specialists Of Texas - Plano / Frisco?
- check_circle1. Expert, Compassionate PhysiciansDr. Rebecca Chilvers and Dr. Jerald Goldstein consistently provide clear explanations, empathetic guidance, and personalized treatment plans. Their expertise is linked to multiple successful pregnancies, and patients note their ability to balance medical knowledge with genuine care.
- check_circle2. Supportive Multidisciplinary TeamNurses, coordinators, and embryology staff are described as kind, patient, and proactive. Specific team members such as Hadleigh, Michelle (NP), and Ashley receive commendations for answering questions promptly and creating a comforting environment during procedures.
- check_circle3. High Success and Emotional SupportNumerous patients report successful IVF cycles, first‑trimester pregnancies, and even multiple births after treatment at FST. The clinic’s emphasis on emotional well‑being, including prayer and encouragement, is credited with reducing stress during the process.
- check_circle4. Comprehensive Care CoordinationThe clinic offers coordinated scheduling, detailed protocol discussions, and thorough financial counseling. Patients appreciate the transparency of medication plans and the availability of a dedicated coordinator who keeps them informed at each step.
warningWhat to watch out for at Fertility Specialists Of Texas - Plano / Frisco?
- warning1. Billing Errors and Refund DelaysMultiple patients experienced inaccurate invoices, duplicate copay charges, and prolonged refund processes. Claims of unresponsive finance staff and delayed reimbursements have led to financial uncertainty and the need for legal escalation.
- warning2. Communication Gaps with Front DeskFront‑desk and administrative personnel are frequently described as untrained, slow to respond, and inconsistent in providing timely updates. Patients report unanswered messages, missed calls, and difficulty obtaining test results or appointment confirmations.
- warning3. Outdated Patient PortalThe patient portal functions but is considered clunky, non‑mobile‑friendly, and requires starting new message threads for each inquiry. This hampers efficient communication despite the clinic’s otherwise strong support.
- warning4. Insurance and Scheduling ChallengesPatients cite repeated insurance verification failures, last‑minute schedule changes, and lack of clear guidance on required labs or procedures. These issues create stress, additional travel costs, and occasional treatment delays.
Fertility Treatment Prices at Fertility Specialists Of Texas - Plano / Frisco
Prices shown are starting prices. Final cost depends on individual treatment plan.
Prices are indicative only. The clinic will confirm the exact cost during consultation.
Source: fertilitytexas.com, fertilitytexas.com
Fertility Specialists Of Texas - Plano / Frisco — Patient Reviews
Bad patient service on everything I try to request the medical record online and they say it will take 24 hours to the processing. Nothing happened. I give a call. Someone say that there’s a lady resp…
Friendly and professional staff. The environment is very comforting and welcoming. Dr. Patel has been amazing throughout our journey.
Wish I can give them a 0 or minus. They only care about your money not you! My IUI was supposed to be performed by Jerald Goldstein, M.D. However, he never showed up at any point throughout the entire…
Love this place thanks to you guys I have a health baby boy will do it all over again great team
We were told by a previous fertility specialist that it was impossible for us. My husband did not take no for an answer and began researching the best Fertility Doctors in Texas. That is when we found…
I am very happy with the care and treatment that I received from Dr. Chilvers and Fertility Specialists of Texas! Dr.Chilvers is very knowledgeable and treated us very well. We were able to become pre…
I cannot say enough good things about this clinic. Dr. Goldstein and his team are amazing! I spent the majority of this year here and honestly I will never forget the people I met. Dr. Goldstein is a …
Terrible experience throughout. 1. Their insurance, billing, finance teams are work in silos and there is 0 communication in between. 2. The patient is left with questions and to figure out everything…
Dr. Chilvers and her team provided outstanding fertility care, with expertise, compassion, and support, resulting in a successful pregnancy.
I am so grateful to Dr. Chilvers and her amazing team. Thanks to their expertise, compassion, and support, I am now pregnant! The entire team made me feel cared for, informed, and hopeful throughout t…
FTH Clinic engaged in misleading billing. Patient contacted the clinic multiple times regarding the issue, but received no response, highlighting unprofessional practice and poor communication.
I paid $179 to FTH Clinic, but their invoice only showed $129, saying that was after a $50 copay deduction. Then they deducted another $50 again for the same copay. When I checked with my insurance co…
Fertility Specialists Of Texas - Plano / Frisco — FAQ
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