4.1
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201 reviews
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About Fertility Specialists Of Texas - Plano / Frisco

Fertility Specialists of Texas is a fertility and reproductive medicine clinic located throughout the Dallas‑Fort Worth region and additional sites in Plano, Southlake, Rockwall, Lubbock and other Texas cities, specializing in personalized, whole‑body approaches to achieving parenthood; the center’s main focus is advanced in‑vitro fertilization (IVF) and comprehensive family‑building services. Offering a full spectrum of key services—including IVF, IUI, egg, sperm and embryo freezing, donor egg programs, fertility‑preserving treatments, genetic testing and counseling, LGBTQ+ family‑building options, and minimally invasive fertility surgery—the clinic distinguishes itself with a state‑of‑the‑art embryology laboratory, on‑site IVF labs at several locations, and a “Fertility Access Initiative” that provides significant discounts for self‑pay patients. Boasting SART‑reported live‑birth rates that exceed the national average and more than 5,000 babies born since 2005, the practice leverages over 100 years of combined experience among six double board‑certified physicians and a scientific director, supported by dedicated genetic counselors and a compassionate care team. Patient support is reinforced through extensive education resources, FAQs, telehealth and in‑person consultations, emotional counseling, financial guidance, and a welcoming environment highlighted by numerous patient testimonials.

check_circleWhy choose Fertility Specialists Of Texas - Plano / Frisco?

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    1. Expert, Compassionate Physicians
    Dr. Rebecca Chilvers and Dr. Jerald Goldstein consistently provide clear explanations, empathetic guidance, and personalized treatment plans. Their expertise is linked to multiple successful pregnancies, and patients note their ability to balance medical knowledge with genuine care.
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    2. Supportive Multidisciplinary Team
    Nurses, coordinators, and embryology staff are described as kind, patient, and proactive. Specific team members such as Hadleigh, Michelle (NP), and Ashley receive commendations for answering questions promptly and creating a comforting environment during procedures.
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    3. High Success and Emotional Support
    Numerous patients report successful IVF cycles, first‑trimester pregnancies, and even multiple births after treatment at FST. The clinic’s emphasis on emotional well‑being, including prayer and encouragement, is credited with reducing stress during the process.
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    4. Comprehensive Care Coordination
    The clinic offers coordinated scheduling, detailed protocol discussions, and thorough financial counseling. Patients appreciate the transparency of medication plans and the availability of a dedicated coordinator who keeps them informed at each step.

warningWhat to watch out for at Fertility Specialists Of Texas - Plano / Frisco?

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    1. Billing Errors and Refund Delays
    Multiple patients experienced inaccurate invoices, duplicate copay charges, and prolonged refund processes. Claims of unresponsive finance staff and delayed reimbursements have led to financial uncertainty and the need for legal escalation.
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    2. Communication Gaps with Front Desk
    Front‑desk and administrative personnel are frequently described as untrained, slow to respond, and inconsistent in providing timely updates. Patients report unanswered messages, missed calls, and difficulty obtaining test results or appointment confirmations.
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    3. Outdated Patient Portal
    The patient portal functions but is considered clunky, non‑mobile‑friendly, and requires starting new message threads for each inquiry. This hampers efficient communication despite the clinic’s otherwise strong support.
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    4. Insurance and Scheduling Challenges
    Patients cite repeated insurance verification failures, last‑minute schedule changes, and lack of clear guidance on required labs or procedures. These issues create stress, additional travel costs, and occasional treatment delays.

Fertility Treatment Prices at Fertility Specialists Of Texas - Plano / Frisco

Prices shown are starting prices. Final cost depends on individual treatment plan.

Egg Freezing
from US$1,000
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: fertilitytexas.com, fertilitytexas.com

4.1
starstarstarstarstar
201 reviews
Based on real patient reviews

Fertility Specialists Of Texas - Plano / Frisco — Patient Reviews

A
A*** C.
1 months ago
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These people are ruining my credit on top of dodging any attempts at communication by me after they incorrectly forwarded my account to collections. I’m contacting an attorney to look at my options an…

J
J*** F.
1 months ago
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Absolutely amazing place to go for fertility treatments. Dr Goldsteins whole staff is the best, sweetest, most attentive workers in the whole world. They made our dreams come true and made me feel lik…

V
V*** C.
1 months ago
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After 3 fails from another clinic, Dr Goldstein & staff were finally able to give me both of my babies! I can’t recommend or thank them enough!!

J
J*** C.
1 months ago
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Terrible experience throughout. 1. Their insurance, billing, finance teams are work in silos and there is 0 communication between them. 2. The patient is left with questions and to figure out everythi…

J
J*** C.
1 months ago
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STAY AWAY. This has been an absolute nightmare experience for us for an already mentally and physical stressful process. Their teams all work in silos (insurance auth, billing, finance, admin, clinic…

S
S*** A.
2 months ago
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The team is very nice, but I always feel they are not updating my chart with bloodwork dates and results. I’m constantly reminding them where I’m at in the process. However, I’d still recommend becaus…

A
A*** R.
4 months ago
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Bad patient service on everything I try to request the medical record online and they say it will take 24 hours to the processing. Nothing happened. I give a call. Someone say that there’s a lady resp…

J
J*** N.
4 months ago
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Friendly and professional staff. The environment is very comforting and welcoming. Dr. Patel has been amazing throughout our journey.

S
S*** M.
4 months ago
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Wish I can give them a 0 or minus. They only care about your money not you! My IUI was supposed to be performed by Jerald Goldstein, M.D. However, he never showed up at any point throughout the entire…

L
L*** S.
4 months ago
starstarstarstarstar

Love this place thanks to you guys I have a health baby boy will do it all over again great team

Fertility Specialists Of Texas - Plano / Frisco — FAQ

smart_toyAI-generated
Founded in 2005, Fertility Specialists of Texas has grown into a leading Dallas‑Fort Worth fertility network with six clinic locations across Texas. Over two decades, the practice has celebrated the birth of more than 5,000 babies through IVF and related assisted‑reproduction techniques. The clinic’s team of six nationally recognized fertility specialists contributes over 100 years of combined experience, and its success rates are consistently above the national average, as documented by SART reports. The center is also CAP‑accredited, underscoring its commitment to clinical excellence and patient safety.

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