Fertility Specialists Of Texas - Plano / Frisco
About Fertility Specialists Of Texas - Plano / Frisco
check_circleWhy choose Fertility Specialists Of Texas - Plano / Frisco?
- check_circle1. Expert, Compassionate PhysiciansDr. Rebecca Chilvers and Dr. Jerald Goldstein consistently provide clear explanations, empathetic guidance, and personalized treatment plans. Their expertise is linked to multiple successful pregnancies, and patients note their ability to balance medical knowledge with genuine care.
- check_circle2. Supportive Multidisciplinary TeamNurses, coordinators, and embryology staff are described as kind, patient, and proactive. Specific team members such as Hadleigh, Michelle (NP), and Ashley receive commendations for answering questions promptly and creating a comforting environment during procedures.
- check_circle3. High Success and Emotional SupportNumerous patients report successful IVF cycles, first‑trimester pregnancies, and even multiple births after treatment at FST. The clinic’s emphasis on emotional well‑being, including prayer and encouragement, is credited with reducing stress during the process.
- check_circle4. Comprehensive Care CoordinationThe clinic offers coordinated scheduling, detailed protocol discussions, and thorough financial counseling. Patients appreciate the transparency of medication plans and the availability of a dedicated coordinator who keeps them informed at each step.
warningWhat to watch out for at Fertility Specialists Of Texas - Plano / Frisco?
- warning1. Billing Errors and Refund DelaysMultiple patients experienced inaccurate invoices, duplicate copay charges, and prolonged refund processes. Claims of unresponsive finance staff and delayed reimbursements have led to financial uncertainty and the need for legal escalation.
- warning2. Communication Gaps with Front DeskFront‑desk and administrative personnel are frequently described as untrained, slow to respond, and inconsistent in providing timely updates. Patients report unanswered messages, missed calls, and difficulty obtaining test results or appointment confirmations.
- warning3. Outdated Patient PortalThe patient portal functions but is considered clunky, non‑mobile‑friendly, and requires starting new message threads for each inquiry. This hampers efficient communication despite the clinic’s otherwise strong support.
- warning4. Insurance and Scheduling ChallengesPatients cite repeated insurance verification failures, last‑minute schedule changes, and lack of clear guidance on required labs or procedures. These issues create stress, additional travel costs, and occasional treatment delays.
Fertility Treatment Prices at Fertility Specialists Of Texas - Plano / Frisco
Prices shown are starting prices. Final cost depends on individual treatment plan.
Prices are indicative only. The clinic will confirm the exact cost during consultation.
Source: fertilitytexas.com, fertilitytexas.com
Fertility Specialists Of Texas - Plano / Frisco — Patient Reviews
These people are ruining my credit on top of dodging any attempts at communication by me after they incorrectly forwarded my account to collections. I’m contacting an attorney to look at my options an…
Absolutely amazing place to go for fertility treatments. Dr Goldsteins whole staff is the best, sweetest, most attentive workers in the whole world. They made our dreams come true and made me feel lik…
After 3 fails from another clinic, Dr Goldstein & staff were finally able to give me both of my babies! I can’t recommend or thank them enough!!
Terrible experience throughout. 1. Their insurance, billing, finance teams are work in silos and there is 0 communication between them. 2. The patient is left with questions and to figure out everythi…
STAY AWAY. This has been an absolute nightmare experience for us for an already mentally and physical stressful process. Their teams all work in silos (insurance auth, billing, finance, admin, clinic…
The team is very nice, but I always feel they are not updating my chart with bloodwork dates and results. I’m constantly reminding them where I’m at in the process. However, I’d still recommend becaus…
Bad patient service on everything I try to request the medical record online and they say it will take 24 hours to the processing. Nothing happened. I give a call. Someone say that there’s a lady resp…
Friendly and professional staff. The environment is very comforting and welcoming. Dr. Patel has been amazing throughout our journey.
Wish I can give them a 0 or minus. They only care about your money not you! My IUI was supposed to be performed by Jerald Goldstein, M.D. However, he never showed up at any point throughout the entire…
Love this place thanks to you guys I have a health baby boy will do it all over again great team
Fertility Specialists Of Texas - Plano / Frisco — FAQ
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