User rating: 3.1 
(129 reviews)
Location: Greece
Why choose the Fertilia?
- Exceptional Medical Staff
The clinic boasts an outstanding team of doctors, including Dr. Thomas Stavrakis and Dr. Dimitra Kyrou, who are known for their deep expertise, professionalism, and compassionate approach. Many reviews emphasize their dedication to patient care, offering personalized treatment plans, and being supportive throughout the IVF process, making patients feel safe and confident. - High Success Rates
Numerous couples report achieving success with their first IVF attempts at Fertilia, demonstrating the clinic's high success rates. Many patients express immense gratitude for the positive outcomes, with many holding healthy babies thanks to the effective treatment protocols employed by the clinic's medical team. - State-of-the-Art Facilities
Fertilia by Genesis features modern, well-maintained facilities that exude cleanliness and professionalism. Patients have noted that the clinic is equipped with the latest technology, ensuring that all procedures are conducted in a safe and comfortable environment. - Comprehensive Support
Reviews highlight the excellent support provided by the entire Fertilia team, including nurses, midwives, and administrative staff. Many patients feel that the kindness and empathy shown by the staff contribute significantly to a positive overall experience, making them feel supported every step of the way. - Good Communication and Accessibility
Patients appreciate the clinic's emphasis on communication, noting that doctors like Stavrakis and Kyrou are responsive and available for questions and concerns at all times. This level of accessibility greatly reassures couples, especially during the emotional ups and downs of fertility treatments.
What to watch out for at Fertilia?
- Concerns Over Financial Transparency
Some patients have reported issues regarding the clarity of financial information and billing practices. A few felt that costs were not communicated transparently, leading to disappointment when seeking treatment options. Addressing these concerns could enhance the overall patient experience. - HR and Administrative Challenges
A number of reviews pointed out issues with human resources and staff management, with some patients feeling that there were unsatisfactory interactions during appointments or inconsistent support from administrative staff. Improving these areas could lead to a more seamless patient journey. - Varying Patient Experiences
While many patients share overwhelmingly positive experiences, a few others cited less favorable outcomes after multiple attempts. This variability in success can cause frustration and contribute to mixed feelings about their overall experience at the clinic. - Pressure in a High-Stakes Environment
The emotional weight of fertility treatments can sometimes create feelings of pressure and anxiety for couples. A few patients mentioned needing more psychological support to navigate these emotionally charged situations, which could further improve the clinic's comprehensive care approach. - Limited Follow-Up Support
Some patients indicated a desire for more consistent follow-up support during their treatment journeys. Enhanced aftercare could be beneficial, ensuring couples feel continually supported even after their IVF procedures have concluded.
10 latest reviews of Fertilia
Ellada
on
Saturday, 08 February 2025
I thank everyone from the bottom of my heart. Doctor Mrs. Glykeria Zervakakou who is a man then a doctor. We succeeded with the second one after 7 years. Thanks to the people as well as the clinic, everyone was perfect from the girls at the reception to the anesthesiologist. A big thank you to Vassula my girl the jackal of the clinic at the reception for everything she was there when I needed her. I thank the embryologists who do an excellent job. K. Zervakakou was visited by well-known people who succeeded with the first one after 11 years of suffering. When I started looking, I met ala 2 or 3 couples who told me to trust Ms. Glykeria Zervakakou Thank you all. Be well everyone and I believe my journey will be completed smoothly to come to thank you with the baby in my arms. We share it because we want all couples to make the dream come true.
ΑΓΓΕΛΙΚΗ
on
Monday, 03 February 2025
Whatever we can say about Mr. Stavrakis, our doctor, is little.. An excellent person and doctor.. He inspires you with absolute confidence from the first moment you meet him.. And most importantly, he made our dream come true. Congratulations to all staff you have.. Thank you very much.. All the best..
Ε.
on
Friday, 10 January 2025
We would like to thank from the bottom of our hearts the excellent doctor, scientist and human being Mr. STAVRAKI THOMAS who, thanks to his impeccable scientific training, achieved the desired result with the first IVF attempt and the first embryo transfer!
From the beginning I felt safe and secure! no second thoughts, no doubts! we trusted him with our eyes closed! We wish that he is always well and that he makes all couples’ dreams come true! Also, all the staff at Fertilia by Genesis are excellent and always helpful!
EV
on
Monday, 06 January 2025
We visited Fertilia as part of the treatment recommended by our doctor, Dimitra Kyrou. Our overall experience with fertilia was completely positive both in terms of the staff and the facilities.
The support and excellent care we received from our doctor contributed to the above. From our first visit with my partner, we immediately felt safe and trusted, which for us was invaluable. Mrs. Kyrou is an excellent professional, with vast experience and knowledge, who guided us consistently and responsibly at every stage of pregnancy.
Beyond her scientific excellence, on a human level Mrs. Kyrou stood by us with real interest and care, offering us support and encouragement, both in the happiest and most demanding moments.
My partner and I are both grateful to have had such an amazing doctor by our side, right up until the moment of delivery, which developed in the best possible way thanks to her guidance. We highly recommend her!
Alma
on
Friday, 03 January 2025
Dr. Stavrakis was more than a doctor for us, ready at any time to answer us.
Today, thanks to him, we have a healthy boy
We wish you health, and give as much happiness as possible to the families who need help 😊
Vicky
on
Thursday, 28 November 2024
We thank doctor Mr. Stavrakis from the bottom of our hearts for making our most important dream come true and we hold our little girl in our hands!! amazing doctor and person who really cares!! he helped us and we succeeded at the first attempt!!! what could be better than you feel confident in the doctor’s hands he was sure everything would be fine and it was!!! a huge thank you for everything!!!
velvet
on
Monday, 25 November 2024
Our doctor Thomas Stavrakis is an excellent scientist and an amazing person, absolutely supportive and he was always by our side throughout the whole process and is the reason why in a few months we will have our baby in our arms. Whatever we say is a little short of the joy we got when he announced the positive result.
Thanks for everything
marydikt85
on
Monday, 25 November 2024
What can we say about the human doctor Thomas Stavrakis? Whatever we can say is not enough. With training in the subject of extracorporeal medicine, with kindness, with empathy, with adaptability to the needs of each patient and the issues he faces, as in my case, he helped us and with the 2nd implantation we achieved the desired result! now we hold our 10-day-old daughter in our hands !Thank you very much doctor!
Αρβ
on
Thursday, 07 November 2024
We became very lucky and one step before the realization of our dream, when we chose to devote ourselves to Fertilia and to our now favorite doctor, Mr. Thomas Stavrakis. When a doctor achieves the desired result without you ever feeling the psychological or physical burden of the IVF process, then you don’t need anything more. Our now five-month-old baby is the fruit of his hard work and expertise. Also, a huge well done and thank you to all the midwives and obstetricians at Fertilia, as they offer incredible support and strength during the medical procedures. Finally, the facilities are excellent, modern and above all spotlessly clean.
anastasia
on
Wednesday, 06 November 2024
I hold my daughter in my hands and I owe this to Mr. Stavrakis. An excellent professional and person, he was always present in whatever we needed throughout the extracorporeal process.
Fertilia price list
The Fertilia price list can be found on their website
Photos of Fertilia
Location Fertilia
Εντός της κλινικής ΓΕΝΕΣΙΣ Τέρμα 17ης Νοέμβρη Πυλαία, Θεσσαλονίκη, Pilea 555 35, Greece (Find on Google Maps)
Phone number: +30 231 098 4585
About Fertilia
Fertilia is a state-of-the-art assisted reproduction clinic that offers a comprehensive range of fertility treatments, including in vitro fertilization (IVF), egg and sperm freezing, and various donation programs. Located within the GENESIS clinic in Thessaloniki, it provides patients with access to a full spectrum of fertility-related services, from diagnostic testing to childbirth. The Fertilia team consists of experienced medical professionals dedicated to treating each case with empathy and personalized care. Additionally, the clinic features an International Department to assist overseas patients, ensuring a smooth and attentive experience for all visitors. With advanced technology and a commitment to discretion, Fertilia aims to foster a supportive environment for individuals and couples facing fertility challenges.
Opening hours
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed
