location_onUnited StatesOpenstarTop Rated

East Bay Fertility Center

4.6
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317 reviews
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About East Bay Fertility Center

East Bay Fertility and Wellness Center is a fertility and hormone‑therapy clinic located in Utah with offices in Payson and Lehi, specializing in comprehensive reproductive care for individuals and couples of all ages and health backgrounds; the center offers a full spectrum of services including traditional, minimal‑stimulation and ICSI‑enhanced IVF, IUI, donor‑egg programs, egg and embryo cryopreservation, pre‑implantation genetic testing, fertility preservation, operative hysteroscopy, bioidentical hormone replacement, and personalized nutrition counseling. Unique to East Bay is its commitment to affordability—charging roughly half the national average for major treatments and providing financing options—while maintaining open‑access policies that do not exclude patients based on age, BMI, or hormone levels. The clinic’s team, led by Dr. Glen Andrew and supported by experienced nurse practitioners, a dedicated fertility coordinator, and a nutritionist, collectively brings over 75 years of combined expertise and has helped create more than 3,500 lives since 1997, reflecting the center’s strong track record of successful pregnancies. Patient support is emphasized through warm, attentive staff, individualized treatment plans, extensive education, and ongoing emotional support, ensuring each patient feels prioritized and empowered throughout their journey toward parenthood.

check_circleWhy choose East Bay Fertility Center?

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    1. Expert Medical Leadership
    Dr. Andrew delivers comprehensive fertility and hormone care, diagnosing complex conditions like PCOS and endometriosis that other clinics missed. His surgical skill, especially in painless egg retrieval, and his ability to adjust hormone protocols quickly are repeatedly highlighted.
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    2. Highly Responsive Team
    Coordinators such as Audrey and Annie manage scheduling, directions, and urgent questions with prompt, friendly service. Nurses like Holly, Chris, and Courtney provide detailed instruction on injections and pellet placement, ensuring patients feel supported.
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    3. Holistic Hormone Therapy
    The clinic’s hormone replacement programs restore energy, improve sleep, and aid weight loss. Patients report dramatic health gains, including reversal of metabolic syndrome and increased stamina, often attributed to personalized lab‑driven dosing.
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    4. Comprehensive Support Services
    Specialists such as embryologist Thomas and dietitian Lauryn add depth to care, offering meticulous embryo monitoring and tailored nutrition plans that help manage endometriosis and overall fertility health.
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    5. Comfortable, Private Facility
    The discreet, house‑like office creates a calming environment for patients and partners, reducing anxiety and fostering a welcoming atmosphere throughout visits.

warningWhat to watch out for at East Bay Fertility Center?

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    1. Inconsistent Communication
    Several patients experienced delayed lab result notifications, limited phone consults, and the need to repeatedly call for updates, leading to frustration during critical treatment windows.
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    2. Occasional Rude or Judgmental Interactions
    A minority of visitors reported feeling judged by staff or doctors, with comments made in front of spouses and a perception of insensitivity that caused emotional setbacks.
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    3. Billing and Cost Transparency Issues
    Some patients noted high out‑of‑pocket expenses, unclear insurance coverage, and surprise charges for tests or procedures, prompting calls for clearer financial counseling.
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    4. Scheduling Challenges Over Time
    Long‑standing patients mentioned difficulty securing timely appointments and longer wait times for blood work reviews compared with earlier experiences at the clinic.
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    5. Hormone Dosage Concerns
    A few individuals experienced adverse effects such as excessive testosterone levels and hair loss, indicating the need for tighter monitoring of pellet dosing, especially in older patients.
4.6
starstarstarstarstar
317 reviews
Based on real patient reviews

East Bay Fertility Center — Patient Reviews

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D*** L.
2 months ago
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The East Bay Fertility Clinic is awesome! I am 74 years old and have been getting hormone therapy for a few years now. I feel more energetic and happy all the time. My hormone specialist is Dr Holly a…

D
D*** A.
2 months ago
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The staff is friendly, kind, and easy to talk with. They take time to explain procedures and medications, as well as to address questions or concerns.

K
k*** a.
2 months ago
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I’ve been going to East Bay Fertility & Hormone for bio-identical hormone pellets for the past 20 years, and it has truly been life-changing. I love pellet therapy because they last 4–5 months, so…

S
S*** S.
2 months ago
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It’s hard finding a place for BHRT that you can trust, where you feel heard, where time is taken to explain anything you don’t understand, and with excellent follow ups to be sure you’re getting the d…

A
A*** H.
2 months ago
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This is the place to go to get your health back. I am so happy I found this clinic.

K
K*** S.
2 months ago
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I came with lots of questions and left with answers and beyond. I appreciate the work effort and health option this facility offers. Plus, the staff are now my buddies

K
K*** J.
2 months ago
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This office has the most positive, cheerful, and happy vibes! So happy to have found this office, I love the caring and kind attitudes from everyone there. Thank you for making a difference.

B
B*** K.
2 months ago
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I’ve been getting hormone replacement therapy here for 5 years and every visit is great! Everyone that works there is friendly and does a phenomenal job. I’ll never go anywhere else!

B
B*** M.
3 months ago
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Research this doctor before going to this clinic! This does not feel like a safe space for women who are already struggling and are in a vulnerable place in life.

J
j*** c.
5 months ago
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East Bay Fertility staff are friendly and welcoming, with Dr Andrew being particularly professional and focused. The clinic has a discreet appearance and excellent communication quality. The patient is grateful to be in good care and excited for their IVF

I feel so incredibly blessed to have found this diamond so close to home! Dr Andrew and his staff have been so amazing, we’ve only just started our ivf journey however this has been a very sore subjec…

East Bay Fertility Center — FAQ

smart_toyAI-generated
East Bay Fertility is led by Dr. Larry G. Andrew, D.O., a board‑certified reproductive endocrinologist and member of the American Society for Reproductive Medicine with over 27 years of experience in fertility medicine. The embryology laboratory is overseen by Thomas Chang, a senior embryologist who has been performing ICSI and vitrification since 2007 and previously supervised labs at the Genetics and IVF Institute. Complementing the physicians are advanced practice providers such as Chris Williams, APRN, FNP‑BC, and Holly Lovell, MSN, APRN, FNP‑C, who specialize in holistic fertility optimization and bioidentical hormone therapy. Together, this multidisciplinary team delivers comprehensive assisted reproduction care.

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