Duke Fertility Center
About Duke Fertility Center
check_circleWhy choose Duke Fertility Center?
- check_circle1. Compassionate Clinical TeamThe staff consistently demonstrates caring and supportive behavior. Nurses are described as amazing, attentive, and willing to spend extra time on medication instructions. Physicians such as Dr. Price, Dr. Hurd, Dr. Muasher, Dr. Eaton, and Dr. Acharya are noted for their knowledge, patience, and personalized explanations.
- check_circle2. Successful Treatment OutcomesMultiple patients credit the clinic with successful IVF cycles, including a "miracle" baby and several live births after prolonged infertility. Positive outcomes are highlighted alongside detailed follow‑up that helped patients feel confident in their treatment plans.
- check_circle3. Detailed Patient EducationDoctors and nurses provide thorough walkthroughs of procedures, from blood draws to HSG tests, often easing anxiety. Patients note clear step‑by‑step guidance, especially during egg retrievals and IVF monitoring, which enhances confidence in the process.
- check_circle4. Clean Modern FacilityThe new clinic space is repeatedly described as clean, comfortable, and aesthetically pleasing, contributing to a welcoming environment for patients undergoing sensitive treatments.
warningWhat to watch out for at Duke Fertility Center?
- warning1. Inconsistent CommunicationPhone calls frequently go unanswered, and voicemail messages often receive delayed or no callbacks. Patients report difficulty reaching front‑desk staff, financial counselors, and nurses, leading to frustration and uncertainty about appointments.
- warning2. Billing and Financial FrictionRefunds have been processed without consent, and some billing team members are described as rude. Conflicting information about insurance coverage and unexpected charges create financial stress for patients.
- warning3. Limited Direct Doctor AccessMany patients encounter fellows rather than their primary physicians, resulting in minimal face‑time with the attending doctor. Some reviews note that doctors are seen only once over several months, reducing continuity of care.
- warning4. Perceived InsensitivityCertain physicians are characterized as blunt, dismissive, or lacking empathy, especially when delivering bad news or discussing sensitive topics such as age limits and surrogate policies. This perception undermines patient confidence during vulnerable moments.
Fertility Treatment Prices at Duke Fertility Center
Prices shown are starting prices. Final cost depends on individual treatment plan.
New patient consult fee
In vitro fertilization (IVF) with own eggs
Recipient In vitro fertilization (IVF) - using donor eggs
Prices are indicative only. The clinic will confirm the exact cost during consultation.
Source: es.dukehealth.org, dukehealth.org
Duke Fertility Center — Patient Reviews
After years of trying to have a baby and multiple IVF attempts at several facilities, we were finally blessed with our son. The professionalism, care, and attention to detail at Duke Fertility were un…
Shady practices. I would not trust this clinic with my fertility journey when they can’t even be trusted to handle billing correctly. And they do not reach out to follow up on inquiries. I was double …
I’ve had such a wonderful experience with Duke Fertility Center. Dr. Sarah Moustafa is incredibly knowledgeable, empathetic, and has an exceptional bedside manner. She takes the time to explain every …
Words cannot fully express my gratitude to Dr. Steven Young and the incredible team at Duke Fertility. After two unsuccessful IVF cycles at another clinic and being rejected by numerous doctors who be…
We're early in our fertility journey, but after an awful experience with another local center, we switched to Duke, and I'm so glad we did. The admin and nursing staff are incredibly kind and responsi…
Best team ever, after had a really bad experience with Unc fertily Dr Shelby was our hope to grow our family ,nurse Jenelle and all her colleagues are amazing ….
Disappointing experience with Duke Fertility Clinic due to lack of upfront disclosure about dual surrogate policy, poor communication, and lack of accountability from Dr. Sarah M. Wasted time, money, and emotional energy. Steer clear of this clinic for fe
I had an incredibly frustrating and disappointing experience with Duke Fertility Clinic that I feel compelled to share. My partner and I made multiple visits to the clinic, traveling from several stat…
Avoid this clinic at all costs!! They seem to treat patients as experiments, prioritizing profit over genuine care and playing with people’s hopes. I've been trying to get my refund for five months to…
Renata on the billing team is the worse. She is super rude. My wife accidentally paid the cost of service up front before insurance was entered and they refused to give a refund even though I got my i…
This review keeps getting taken down, but I will keep reposting it each time it gets removed! This is the worst fertility clinic ever! Do not trust their finance department. I believe they are embezzl…
Duke Fertility Center — FAQ
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