Columbia Fertility Associates
About Columbia Fertility Associates
check_circleWhy choose Columbia Fertility Associates?
- check_circle1. Expert PhysiciansDr. Preston Sacks, Dr. Butler, and Dr. Rifka are repeatedly highlighted for their medical expertise, warm bedside manner, and ability to explain complex fertility procedures in understandable terms. Patients feel confident and reassured after consultations with these doctors.
- check_circle2. Detailed ConsultationsDr. Butler provides thorough, visual explanations of treatment plans, while Dr. Sacks offers comprehensive, proactive guidance. This level of detail helps patients understand each step of IVF, IUI, and egg‑freezing processes.
- check_circle3. Supportive Individual StaffCertain team members, such as Brandy, Nurse Iman, and Khadija, receive specific praise for empathy, clear communication, and assistance with insurance navigation, contributing positively to the patient experience.
- check_circle4. Non‑pressured CounselingPatients report that the clinic presents options for egg freezing and fertility testing without overt pressure to proceed, allowing informed decision‑making based on personal goals.
warningWhat to watch out for at Columbia Fertility Associates?
- warning1. Rude ReceptionistsFront‑desk staff are frequently described as combative, condescending, and unhelpful. Calls and appointment requests often go unanswered, and patients report being ignored in the waiting area.
- warning2. Billing and Insurance ErrorsNumerous accounts detail unexpected charges, denied insurance claims, and delayed refunds. Patients cite $400‑$7,000 surprise bills, incorrect billing for services already covered, and allegations of billing fraud.
- warning3. Communication BreakdownsLab results, prescription orders, and appointment confirmations are often delayed or lost. Patients experience repeated follow‑ups for the same issue, and some report missed calls, double‑booked appointments, and lack of portal access.
- warning4. Administrative DisorganizationScheduling errors, long wait times (often 30‑60 minutes), misplaced patient records, and a reported HIPAA breach via the patient portal illustrate systemic inefficiencies that undermine the clinical care provided.
Columbia Fertility Associates — Patient Reviews
STAY AWAY. I've had a horrible experience. Staff is unorganized, unfriendly and overall incompetent. I can't imagine they will be in business for long. I enjoyed my initial consult with Dr. Sacks but …
This place is a nightmare to work with. Totally uncommunicative, operational mistakes, bare minimum patient education or efforts to explain interventions and successes or lack thereof, appointments ne…
Whoever was the receptionist that helped me this morning in getting my records uploaded to the patient portal thank you! I know it was last minute and I really appreciate it :)
DO NOT GO HERE! I got the PRP treatment. Went in with regular cycles and I haven’t had a regular cycle since. I came from another clinic and after 3 appointments and a PRP treatment I was told I “wasn…
Warning to all—don’t agree to ANY testing (blood work, ultrasound) unless you know the cost and are prepared to pay out of pocket. I ended up on the hook for $1000+ after insurance denied the testing…
Columbia Fertility associates changed my life. Their principal, Dr. Preston Sacks, took me in as a much older patient when the majority of other clinics would’ve declined me outright, largely because,…
I have never had a more bizarre, horrible, and inexcusably unprofessional experience with a medical office in my life than I had with CFA. …
**BEWARE OF BILLING FRAUD** Not surprised to see how low this place is rated (and I wish I consulted …
Disappointing IVF clinic experience with poor communication. Initial consultation cost $405. Long wait time for phone calls.
We were looking at multiple fertility clinics in the area when we decided to have our second one, and this one didn't make the cut. Right away they muddled up the details of my wife's appointment, so …
My initial visit with the doctor was good, however I have never had a worse customer service experience than with Columbia fertility associates. I can never get an answer on the phone or messages. I s…
Columbia Fertility Associates — FAQ
smart_toyAI-generatedContact & Location
More Fertility Clinics in United States
Explore other highly-rated fertility clinics in this area.
The Fertility Center of Oregon
The Fertility Center of Oregon is a reproductive endocrinology and infertility clinic located in Eugene,…

Virginia Fertility & IVF
Virginia Fertility & IVF is a comprehensive fertility clinic located in Charlottesville, Virginia, specializing in…
The IVF Center
The IVF CenterSM is a fertility clinic located in Winter Park, Orlando, Florida, specializing in…