Columbia Fertility Associates
About Columbia Fertility Associates
check_circleWhy choose Columbia Fertility Associates?
- check_circle1. Expert PhysiciansDr. Preston Sacks, Dr. Butler, and Dr. Rifka are repeatedly highlighted for their medical expertise, warm bedside manner, and ability to explain complex fertility procedures in understandable terms. Patients feel confident and reassured after consultations with these doctors.
- check_circle2. Detailed ConsultationsDr. Butler provides thorough, visual explanations of treatment plans, while Dr. Sacks offers comprehensive, proactive guidance. This level of detail helps patients understand each step of IVF, IUI, and egg‑freezing processes.
- check_circle3. Supportive Individual StaffCertain team members, such as Brandy, Nurse Iman, and Khadija, receive specific praise for empathy, clear communication, and assistance with insurance navigation, contributing positively to the patient experience.
- check_circle4. Non‑pressured CounselingPatients report that the clinic presents options for egg freezing and fertility testing without overt pressure to proceed, allowing informed decision‑making based on personal goals.
warningWhat to watch out for at Columbia Fertility Associates?
- warning1. Rude ReceptionistsFront‑desk staff are frequently described as combative, condescending, and unhelpful. Calls and appointment requests often go unanswered, and patients report being ignored in the waiting area.
- warning2. Billing and Insurance ErrorsNumerous accounts detail unexpected charges, denied insurance claims, and delayed refunds. Patients cite $400‑$7,000 surprise bills, incorrect billing for services already covered, and allegations of billing fraud.
- warning3. Communication BreakdownsLab results, prescription orders, and appointment confirmations are often delayed or lost. Patients experience repeated follow‑ups for the same issue, and some report missed calls, double‑booked appointments, and lack of portal access.
- warning4. Administrative DisorganizationScheduling errors, long wait times (often 30‑60 minutes), misplaced patient records, and a reported HIPAA breach via the patient portal illustrate systemic inefficiencies that undermine the clinical care provided.
Columbia Fertility Associates — Patient Reviews
Columbia Fertility associates changed my life. Their principal, Dr. Preston Sacks, took me in as a much older patient when the majority of other clinics would’ve declined me outright, largely because,…
I have never had a more bizarre, horrible, and inexcusably unprofessional experience with a medical office in my life than I had with CFA. …
**BEWARE OF BILLING FRAUD** Not surprised to see how low this place is rated (and I wish I consulted …
Disappointing IVF clinic experience with poor communication. Initial consultation cost $405. Long wait time for phone calls.
We were looking at multiple fertility clinics in the area when we decided to have our second one, and this one didn't make the cut. Right away they muddled up the details of my wife's appointment, so …
My initial visit with the doctor was good, however I have never had a worse customer service experience than with Columbia fertility associates. I can never get an answer on the phone or messages. I s…
Run. I do not recommend CFA. From poor bedside manners to billing errors and a lack of empathy, my experience was horrible. I underwent two IVF cycles and two PRPs with Dr. Abbasi, and each was stres…
We had a terrible experience here. The staff was extremely unorganized and communication was terrible. Dr. Abasi was fine to work with, but you shouldn't go to her if you are looking for any kind of b…
We had a terrible experience here. The staff was extremely unorganized and communication was terrible. Dr. Abasi was fine to work with, but you shouldn't go to her if you are looking for any kind of b…
WARNING: If you are age 35 and over, you’re better off going to Shady Grove Fertility for treatment!! I have been meaning to modify my previous reviews of Columbia Fertility Associates and I finally …
WARNING: If you are age 35 and over, you’re better off going to Shady Grove Fertility for treatment!! I have been meaning to modify my previous reviews of Columbia Fertility Associates and I finally …
Columbia Fertility Associates — FAQ
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