About Coastal Fertility Specialists

Coastal Fertility Specialists is a reproductive endocrinology and IVF clinic located in South Carolina with offices in Mt. Pleasant, Summerville, Lexington, Myrtle Beach and Savannah, Georgia, specializing in comprehensive infertility diagnosis and treatment for couples seeking to build their families. The center offers a full spectrum of services including in‑vitro fertilization, embryo transfer, fertility preservation, personalized medication protocols, and cutting‑edge diagnostic testing, all supported by a state‑of‑the‑art embryology, endocrinology and andrology laboratory. Highlighted by national high‑pregnancy rates and recent Charleston’s Choice “Best Fertility Specialist” awards, the clinic emphasizes success through more than 70 years of combined physician experience, free second‑opinion consultations, and flexible financing and insurance assistance that make care accessible and affordable. The multidisciplinary team—board‑certified physicians Dr. John Schnorr, Dr. Heather Cook, Dr. Jessica McLaughlin, Dr. Carrie Riestenberg and Dr. Andrea Peterson—works alongside experienced nurses, embryologists and dedicated administrative staff to provide compassionate, individualized care. Patient support extends to round‑the‑clock scheduling, online and phone appointment options, new‑patient coordinators, and a nurturing environment praised for its family‑like warmth, ensuring each journey is guided with expertise and empathy.

check_circleWhy choose Coastal Fertility Specialists?

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    1. Compassionate and Knowledgeable Staff
    Patients consistently highlight the caring demeanor and extensive knowledge of the staff at Coastal Fertility Specialists. Doctors like Dr. Cook and Dr. McLaughlin are commended for providing thorough explanations and emotional support, fostering a nurturing and reassuring atmosphere for those undergoing fertility treatments.
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    2. Personalized Patient Care
    The clinic is recognized for treating patients like family, with many reviews emphasizing the personalized attention received from doctors and nurses. This individualized care helps patients feel valued and understood during their fertility journey.
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    3. Successful Outcomes
    Numerous reviews reflect successful pregnancies achieved through treatments at Coastal Fertility, reinforcing their reputation as a trusted clinic. Patients express gratitude for their support in achieving their dream of starting a family, leading to high recommendations.
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    4. Clear Communication
    Though some reported issues, many patients appreciated the transparency and responsiveness from staff regarding treatment plans and billing information. The clarity provided helps reduce anxiety during an already stressful time, allowing patients to make informed decisions.
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    5. Welcoming Atmosphere
    The overall positive environment of the clinic is repeatedly mentioned. From the moment of arrival, patients feel greeted warmly and cared for, contributing to a comforting experience during challenging fertility treatments.

warningWhat to watch out for at Coastal Fertility Specialists?

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    1. Communication Breakdowns
    Several patients reported difficulties in communicating with the clinical team, particularly when trying to address billing issues. Some noted that it could be challenging to reach someone via phone, leading to feelings of frustration during critical stages of their treatment.
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    2. Billing Concerns
    There were mentions of inconsistent billing practices and issues with the handling of oocyte storage fees. Some patients expressed displeasure regarding unexpected charges and the transition to collections due to a lack of communication from the clinic's billing department.
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    3. Inconsistencies in Information
    A few reviews mentioned experiencing conflicting information from different doctors, which led to confusion for some patients. This inconsistency might detract from the overall experience at an otherwise highly praised clinic.
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    4. Difficulty Reaching Staff
    Multiple reviews noted challenges when trying to reach staff members over the phone, often ending up on answering machines instead of speaking directly with someone about their concerns.
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    5. Potential Delays in Service
    Some patients indicated that they faced delays in receiving essential documentation and responses after their treatments. This aspect can be particularly concerning for individuals managing time-sensitive infertility treatments.
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183 reviews
Based on real patient reviews

Coastal Fertility Specialists — Patient Reviews

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M*** F.
2 months ago
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We used coastal fertility about a year ago. I thought about posting a negative review back then but I didn't. We ironically spoke to someone else who had the same issues as us so I feel posting a revi…

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S*** R.
2 months ago
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We had a great experience with Costal! We absolutely loved working with Dr. Schnorr and Mindy. They listened to every question and assured us of every worry throughout the entire process. I couldn’t h…

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J*** B.
2 months ago
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From the bottom of our hearts, thanks to Coastal Fertility and Dr. McLaughlin for helping our family's dreams come true. My wife and I traveled across the country for treatment and temporarily lived i…

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L*** P.
2 months ago
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Our experience with Dr. McLaughlin and the entire team at Coastal was truly life changing. Navigating IVF can feel overwhelming, but from the very beginning we felt supported, informed, and genuinely …

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M*** F.
3 months ago
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My husband and I were referred to Coastal through my Ob/Gyn and were less than impressed with our initial consultation. It truly felt like we were just 2 more items getting pushed through an assembly …

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M*** D.
4 months ago
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Reviewer got successful IVF results with Coastal Clinic after one round with multiple embryos. Staff, including Cassie, Mindy, and Dr. McLaughlin, were very kind and helpful.

I am holding my miracle baby in my arms as I write this and we have Coastal to thank for this wonderful blessing. All of the staff members were always so kind and warm to me at a time that I was feeli…

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J*** B.
5 months ago
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Very positive experience with Coastal Fertility's IVF services, thanks to Dr. Schnorr and his staff.

Coastal Fertility was absolutely amazing and we cant thank them enough for helping us along our journey! Dr. Schnorr is absolutely amazing as well as his staff. We are so thankful for all of their hel…

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A*** M.
5 months ago
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A patient got pregnant via IVF at Coastal Clinic with the help of Dr. Schnorr. The clinic has a responsive communication system. The staff, especially Tavi, Maggie, and Barbara, were caring and helpful.

Words can’t even describe how thankful I am for Dr. Schnorr and everyone at Coastal. Dr. Schnorr got us pregnant with our first baby via IVF. I knew from the minute I met him that he was the doctor fo…

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C*** F.
5 months ago
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Coastal Fertility has a simple IVF process and kind staff. They provide excellent communication and support. The treatment is successful, and the staff is very supportive.

After struggling to conceive on our own, my husband and I are so thankful for Coastal Fertility. They made the process simple and their staff is so kind and supportive. Dr. Schnorr, Tavi, and our amaz…

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E*** G.
5 months ago
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Review of IVF clinic with positive experience, friendly staff, and successful treatment. Treatment at multiple locations, including Mount Pleasant, was pleasant. Expecting first baby in May 2026.

First I want to say, we are expecting our first baby in May 2026 and we have Coastal Fertility Specialists to thank for that. Thank you for making our dreams come true!♡ When we first started with CFS…

Coastal Fertility Specialists — FAQ

smart_toyAI-generated
Coastal Fertility Specialists reports pregnancy rates that rank in the top 10% of clinics nationwide, reflecting consistently high success across its IVF program. The clinic attributes these outcomes to individualized ovarian stimulation protocols, low‑oxygen embryo culture, and blastocyst‑stage transfers, which together improve implantation potential. While exact age‑stratified percentages are not disclosed, the overall national ranking indicates that patients experience pregnancy rates well above the average reported by the Society for Assisted Reproductive Technology (SART). This performance is reinforced by the center’s accreditation as a high‑complexity laboratory and its use of advanced technologies such as AI‑driven follicle monitoring and fourth‑generation incubators.

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