Coastal Fertility Specialists – Reviews and Prices

Coastal Fertility Specialists: A Caring Choice for Family Building. Read reviews of real customers.

User rating: 3.4 (183 reviews)

Location: United States

Why choose the Coastal Fertility Specialists?

  • Compassionate and Knowledgeable Staff
    Patients consistently highlight the caring demeanor and extensive knowledge of the staff at Coastal Fertility Specialists. Doctors like Dr. Cook and Dr. McLaughlin are commended for providing thorough explanations and emotional support, fostering a nurturing and reassuring atmosphere for those undergoing fertility treatments.
  • Personalized Patient Care
    The clinic is recognized for treating patients like family, with many reviews emphasizing the personalized attention received from doctors and nurses. This individualized care helps patients feel valued and understood during their fertility journey.
  • Successful Outcomes
    Numerous reviews reflect successful pregnancies achieved through treatments at Coastal Fertility, reinforcing their reputation as a trusted clinic. Patients express gratitude for their support in achieving their dream of starting a family, leading to high recommendations.
  • Clear Communication
    Though some reported issues, many patients appreciated the transparency and responsiveness from staff regarding treatment plans and billing information. The clarity provided helps reduce anxiety during an already stressful time, allowing patients to make informed decisions.
  • Welcoming Atmosphere
    The overall positive environment of the clinic is repeatedly mentioned. From the moment of arrival, patients feel greeted warmly and cared for, contributing to a comforting experience during challenging fertility treatments.

What to watch out for at Coastal Fertility Specialists?

  • Communication Breakdowns
    Several patients reported difficulties in communicating with the clinical team, particularly when trying to address billing issues. Some noted that it could be challenging to reach someone via phone, leading to feelings of frustration during critical stages of their treatment.
  • Billing Concerns
    There were mentions of inconsistent billing practices and issues with the handling of oocyte storage fees. Some patients expressed displeasure regarding unexpected charges and the transition to collections due to a lack of communication from the clinic's billing department.
  • Inconsistencies in Information
    A few reviews mentioned experiencing conflicting information from different doctors, which led to confusion for some patients. This inconsistency might detract from the overall experience at an otherwise highly praised clinic.
  • Difficulty Reaching Staff
    Multiple reviews noted challenges when trying to reach staff members over the phone, often ending up on answering machines instead of speaking directly with someone about their concerns.
  • Potential Delays in Service
    Some patients indicated that they faced delays in receiving essential documentation and responses after their treatments. This aspect can be particularly concerning for individuals managing time-sensitive infertility treatments.

10 latest reviews of Coastal Fertility Specialists

Coastal Fertility Specialists
Rating 5 on Thursday, 07 November 2024

Everyone at Coastal Fertility specialists was absolutely amazing! From the moment we walked in for our first consult we could feel the difference and how welcoming everyone was. After our first consult with Dr McLaughlin, we both felt we finally had some answers and a plan. The staff (especially Mindy) was there for me every step of the way to answer questions and I never felt like i was having to go through IVF alone. I highly recommend them to anyone who dreams of having a family! We will forever be grateful!

Coastal Fertility Specialists
Rating 4 on Sunday, 16 February 2025

Great care and medical staff. They know what they’re doing and their process works.

The financial side of things, especially if you have insurance, is a nightmare. Required our own constant follow-ups and mediation with insurance and coastal. The billing never seemed clean or clear cut, even with itemization and we probably could have saved money just by going out of pocket with their non insurance rates.

Re Reply: The rates changed once we presented insurance. Out of pocket with insurance was more than their non insurance rate.

Coastal Fertility Specialists
Rating 5 on Monday, 03 February 2025

I can’t say enough good things about the team at Coastal Fertility. The nurses, staff, and doctors were all phenomenal. We loved Dr McLaughlin!! Our nurse Alex was a lifesaver throughout the whole process – answering countless questions and being such a great support system when we needed it! We welcomed a baby girl in January and were so excited to share the news with our team at Coastal!

Coastal Fertility Specialists
Rating 1 on Friday, 10 January 2025

Update – we made good on our financial responsibility but are STILL waiting on someone from the practice to send us the necessary documents to complete ooycte destruction. I have always believed that you can talk to a person instead of the internet void but this practice doesnt seem to value that. Instead of a snarky Google response, how about a call from the clinical team? That would be the professional way to handle a clinical concern.
Paid to retrieve and freeze eggs over 5 years ago and then was able to get pregnant naturally early last year. Messaged the clinical team to see what could/should be done with remaining ooyctes and specifically noted that our family was complete and we did not want to continue to pay for storage. Not only did no one from the clinical team ever respond to us…they sent us to collections for failing to pay oocyte storage. We were open to donating to another couple in need or donating for research but did not receive a single message or call back from clinical team so it was very evident that money mattered first. Was told that billing and clinical do not have access to the same information so buyer beware – get everything in writing (especially if you talk to someone on the phone and not the portal). I hope that if you need Coastal Fertility, you find success and a happy ending. Also hope that happy ending doesn’t also end with being sent to collections…

Coastal Fertility Specialists
Rating 5 on Tuesday, 17 December 2024

I cannot thank Coastal Fertility Specialist enough! I had 2 procedures done at their office, and each time was so smooth and such an easy process from beginning to end. Dr Schnorr and his whole team are so kind and caring, I felt so welcomed and at ease each time I had my procedures done. Thank you!

Coastal Fertility Specialists
Rating 1 on Thursday, 05 December 2024

Good luck talking to someone by telephone. I’ve now called 6 times during business hours only to get an answering machine no matter which option you choose.

Coastal Fertility Specialists
Rating 5 on Thursday, 21 November 2024

My fiancé and I had a great experience! Very friendly and helpful! Dr McLaughlin and Laura helped us have our son and for that we are forever grateful!

Coastal Fertility Specialists
Rating 5 on Saturday, 12 October 2024

“Grateful for Coastal: A Supportive Experience on My Journey to Motherhood”

I could not be more thankful for Coastal. I am the very grateful and happy mother of two now! The doctors, nurses, techs, and staff were all incredibly kind and helpful throughout the process. They made it as easy as it could be and shared all of my emotions either happy or sad.

Coastal Fertility Specialists
Rating 5 on Monday, 22 July 2024

“Coastal Fertility Changed Our Lives – Grateful for Dr. McLaughlin and the Amazing Team!”

We had a wonderful experience with Coastal Fertility! We would not have our miracle girl if it wasn’t for Dr. McLaughlin. The nurses are fantastic and extremely knowledgeable. The doctors are professional and it’s apparent they want the best for you during your fertility journey. You definitely feel like part of the family and not just another patient walking through their door.

Coastal Fertility Specialists
Rating 5 on Monday, 08 July 2024

“Coastal Made My Journey to Parenthood Compassionate and Supportive!”

Our experience at Coastal was fantastic! Dr. Schnorr was so kind, compassionate, and knowledgeable. Helped us conceive and welcome our double rainbow baby! 💙 The office feels welcoming and comforting. After years of moving through typical OBGYN offices, it was nice to be in a location that didn’t feel so sterile and medical! Hannah was lovely to work with as well, she was always quick to respond to all my questions and concerns. Which, if you’re dealing with infertility, you know makes all the difference! Everyone at Coastal was empathetic, kind, and great at their job! Highly recommend!!

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Coastal Fertility Specialists price list

The Coastal Fertility Specialists price list can be found on their website

Photos of Coastal Fertility Specialists

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Location Coastal Fertility Specialists

1375 Hospital Dr, Mt Pleasant, SC 29464, USA (Find on Google Maps)

Phone number: +1 843-883-5800

About Coastal Fertility Specialists

Opening hours

Monday: 7:00 AM – 5:00 PM

Tuesday: 7:00 AM – 5:00 PM

Wednesday: 7:00 AM – 5:00 PM

Thursday: 7:00 AM – 5:00 PM

Friday: 7:00 AM – 12:00 PM

Saturday: 7:00 AM – 12:00 PM

Sunday: 7:00 AM – 12:00 PM